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      09-18-2019, 10:13 AM   #1
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Alignment due in 15,000 miles

Was told by dealer that alignment will be due @15,000 miles and it's not a free serviced.

Is it something you guys got too? I thought all services within first 3 years are free, but seems I'm wrong :
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      09-18-2019, 10:21 AM   #2
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Only have 2.6k but what does it cost?
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      09-18-2019, 10:58 AM   #3
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Wheel alignment is not covered under the BMW Ultimate Care maintenance program:

https://www.bmwusa.com/explore/bmw-v...onditions.html
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      09-18-2019, 11:13 AM   #4
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Does the manual call for an alignment at 15,000 miles? Usually you only get an alignment when the car needs one, like the tires are wearing unevenly or the car is pulling. I've never owned a car that required them at mileage intervals.
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      09-18-2019, 11:22 AM   #5
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Quote:
Originally Posted by 2019x5User View Post
Was told by dealer that alignment will be due @15,000 miles and it's not a free serviced.

Is it something you guys got too? I thought all services within first 3 years are free, but seems I'm wrong :
There is no "due" mileage or date for alignment, your dealer is simply trying to sell a service.

In my 4+ years and 68K miles experience owning a '14 X5, I had alignments done twice, when I replaced tires. There was no indication in driving the vehicle or tire wear that alignment was needed in between (indeed, there was no indication alignment was needed when new tires were installed, I did it mostly out of habit).

I expect a similar experience with my G05...though it does have IAS so there is now an additional variable in the alignment, so I'll see.
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      09-18-2019, 11:26 AM   #6
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This doesn't sound right at all. Unless your tires are showing strange wear, you never get a alignment just because.
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      09-18-2019, 12:08 PM   #7
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Thanks guys , I need get more info from dealer when I pick up my car today.
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      09-18-2019, 09:36 PM   #8
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No because my tires on my 22" will probably last me 18k
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      09-18-2019, 11:09 PM   #9
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I got my 19 X5 in May and just recently got an email recommending thread check and wheel alignment. I have <5K miles. Quote for four wheel alignment is $90.
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      09-19-2019, 01:50 AM   #10
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Quote:
Originally Posted by eagle_bmw View Post
I got my 19 X5 in May and just recently got an email recommending thread check and wheel alignment. I have <5K miles. Quote for four wheel alignment is $90.
Email from dealer? Or BMW?
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      09-19-2019, 07:26 AM   #11
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Quote:
Originally Posted by 2019x5User View Post
Quote:
Originally Posted by eagle_bmw View Post
I got my 19 X5 in May and just recently got an email recommending thread check and wheel alignment. I have <5K miles. Quote for four wheel alignment is $90.
Email from dealer? Or BMW?
Dealer
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      09-19-2019, 07:45 AM   #12
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I brought my x in at 11k for its first maintenance service
They did a ton of updating as well as the required service
SA called and said BMW recommends a full alignment I said well then if they recommend it then it should be covered
They said nope
After some back and forth I got them to split the cost with me
Car rides the same as it did before
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      09-19-2019, 08:07 AM   #13
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Quote:
Originally Posted by notanaudi View Post
I brought my x in at 11k for its first maintenance service
They did a ton of updating as well as the required service
SA called and said BMW recommends a full alignment I said well then if they recommend it then it should be covered
They said nope
After some back and forth I got them to split the cost with me
Car rides the same as it did before
All this wheel alignment talk on your new cars is strange. Something has to happen to cause wheels to go out of alignment or there needs to be an assy or design issue. Is BMW telling their dealer network to check for something secretly? Doubtful, more like dealers just doing what they do, finding ways to open our pockets on needless junk.

The only time I have gone for an alignment is when I replaced suspension parts or saw uneven tire wear in 40yrs of BMW ownership. To have a dealer suggest it just smells of a scam. eagle_bmw said his car had less than 5K miles when the dealer suggested it, this is preposterous and so is only charging $90 to do it, a proper all wheel alignment will cost more than that if done on its own for good reason, meaning proof that it needs done. For $90 on a <5K mi car, without the owner looking, could simply be a visual check

If BMW or the dealer is suggesting it, let them pay for it. Alignments have never, that I have seen, been part of any scheduled maintenance program and never paid for by the dealer or manufacturer unless a warranty covered item gets replaced and as part of the reassembly, an alignment needs done to bring the car back to spec.
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      09-19-2019, 09:08 AM   #14
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This is very basic. There is either a suspension design problem to cause an alignment issue or you hit something and your wheels are out of alignment.
To recommend an alignment as a regular maintenance item is clearly fleecing the customer. Why not also recommend he rotate out his windshield wiper fluid?? This borders on the ridiculous.
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      09-19-2019, 09:43 AM   #15
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I religiously flush my windshield wiper fluid every 3 months or 3000 miles.

I agree with the comments above. It sounds like dealers are fleecing their customers. Alignment shouldn’t be necessary unless there is a problem. It’s not part of preventative maintenance.
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      09-19-2019, 10:52 AM   #16
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Alignment is recommended every 2 years. The only way you get it for free is if they are doing suspension work under warranty that requires alignment settings to be adjusted.

If they are recommending it as a preventative maintenance thing then it is customer pay.

Mike
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      09-19-2019, 10:55 AM   #17
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Quote:
Originally Posted by MystroX5 View Post
This is very basic. There is either a suspension design problem to cause an alignment issue or you hit something and your wheels are out of alignment.
To recommend an alignment as a regular maintenance item is clearly fleecing the customer. Why not also recommend he rotate out his windshield wiper fluid?? This borders on the ridiculous.
Suspension components wear out and cause the alignment specs to move. Most places will sell a alignment check, and then if adjustments need to be done there is an additional charge.

Mike
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      09-19-2019, 11:17 AM   #18
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Quote:
Originally Posted by SnailBums View Post
Alignment is recommended every 2 years. The only way you get it for free is if they are doing suspension work under warranty that requires alignment settings to be adjusted.

If they are recommending it as a preventative maintenance thing then it is customer pay.

Mike
Recommended by whom? It’s not listed as part of the BMW recommended maintenance services on my F15 X5 and I don’t ever remember it being part of the schedule on any of my other BMWs. Is it now recommended by BMW on the G05?
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      09-19-2019, 11:18 AM   #19
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Quote:
Originally Posted by SnailBums View Post
Suspension components wear out and cause the alignment specs to move. Most places will sell a alignment check, and then if adjustments need to be done there is an additional charge.

Mike
True but not at <5K miles or 10K miles or 20K miles or 30K miles, etc. There are no 2019 X5's wearing suspension out yet.
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      09-19-2019, 11:47 AM   #20
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My dealer has a Hunter Quick check system. They check alignments right in the service drive. I've not been charged the one time it was used on my previous car. And my alignment was fine, nothing needed.

OP, I'd ask dealer to show you the BMW service schedule recommending an alignment. Maybe air suspension equipped X cars? I'm not sure and wouldn't want to guess. But my hunch is they're over selling.
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      09-20-2019, 01:19 AM   #21
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Quote:
Originally Posted by claykin View Post
My dealer has a Hunter Quick check system. They check alignments right in the service drive. I've not been charged the one time it was used on my previous car. And my alignment was fine, nothing needed.

OP, I'd ask dealer to show you the BMW service schedule recommending an alignment. Maybe air suspension equipped X cars? I'm not sure and wouldn't want to guess. But my hunch is they're over selling.
Asked SA when picked the car. The answer is that it's recommended by BMW.
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      09-20-2019, 03:40 AM   #22
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No need for alignment unless performing work on suspension,but then alignment is covered, your dealer is BS.
If you have RFT tires you will have uneven wear,no alignment will help you with that.
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