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      10-30-2019, 08:43 AM   #1
mattsrs
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backed up too much ruined the rear

So today at work I backed up too much and didn't see the stupid pipe sticking out in camera so it shattered my rear glass and put a big dent in trunk lid. I know a great body shop that I have been taking all my cars to for repairs but my question is given the situation with G05 parts and it being rather new, is it better to take it to my BMW dealer? I just dont trust their body work as they will send it to some other bodyshop anyway. What are your thoughts?
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      10-30-2019, 08:50 AM   #2
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Originally Posted by mattsrs View Post
So today at work I backed up too much and didn't see the stupid pipe sticking out in camera so it shattered my rear glass and put a big dent in trunk lid. I know a great body shop that I have been taking all my cars to for repairs but my question is given the situation with G05 parts and it being rather new, is it better to take it to my BMW dealer? I just dont trust their body work as they will send it to some other bodyshop anyway. What are your thoughts?
Is the paint mineral white? I've seen on this forum how mineral white is a tri-coat paint, so I would talk to your body shop about that to gauge their comfort levels. Assuming they try and pop out the dent instead of replacing the panel.

This may not be related, but I used to drive an Acura TSX and someone ran into my rear quarter panel when it had less than 20k miles. No body shop would touch it, they all said that since the car was so new, insurance would pay for a replacement panel instead of repairing the panel, and in that case it would be best just to go through the dealer. Which is what I ended up doing.
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      10-30-2019, 08:56 AM   #3
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Originally Posted by VTENGR View Post
Is the paint mineral white? I've seen on this forum how mineral white is a tri-coat paint, so I would talk to your body shop about that to gauge their comfort levels. Assuming they try and pop out the dent instead of replacing the panel.

This may not be related, but I used to drive an Acura TSX and someone ran into my rear quarter panel when it had less than 20k miles. No body shop would touch it, they all said that since the car was so new, insurance would pay for a replacement panel instead of repairing the panel, and in that case it would be best just to go through the dealer. Which is what I ended up doing.
Yea its mineral white. My guess is they will replace the panel and insurance will cover it. Good point on mineral white being tri-coat paint. I will call my body shop and ask
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      10-30-2019, 09:02 AM   #4
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Damn, sorry. I bet when that window blew it scared the **** out of you!
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      10-30-2019, 09:05 AM   #5
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ah fuk!!! sorry to hear! really sucks that it happened let alone a new car! agree with VTENGR, try getting someone to pop it out or dealership would be where i would go.

thank you for not blaming your driving on the car and/or its tech
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      10-30-2019, 09:08 AM   #6
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ah fuk!!! sorry to hear! really sucks that it happened let alone a new car! agree with VTENGR, try getting someone to pop it out or dealership would be where i would go.

thank you for not blaming your driving on the car and/or its tech
haha yea it was definitely my fault I tend to get closer to rear when I park like this but wasn't expecting those stupid pipes
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      10-30-2019, 09:57 AM   #7
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It looks like the backup camera is situated just low enough to where you wouldn't have been able to see the pipe in the backup camera image.

Same thing happened to me a few months ago as I was backing into my garage. The finicky garage door had stopped halfway down, but just high enough so it wouldn't appear in the backup camera image. The garage door took most of the damage, but I scuffed up the rear spoiler. Can't believe my window didn't blow out like yours :
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      10-30-2019, 10:01 AM   #8
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Originally Posted by X5_CC View Post
It looks like the backup camera is situated just low enough to where you wouldn't have been able to see the pipe in the backup camera image.

Same thing happened to me a few months ago as I was backing into my garage. The finicky garage door had stopped halfway down, but just high enough so it wouldn't appear in the backup camera image. The garage door took most of the damage, but I scuffed up the rear spoiler. Can't believe my window didn't blow out like yours :
Yea backup camera showed nothing as it is angled down. It is this bad habit that I have (lesson learned) that I get closer to wall when I back up. It happen so quickly like the glass popped immediately with a shocking sound
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      10-30-2019, 10:06 AM   #9
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That sucks that our car doesn't have rear brake intervention in US and Canada like what others have in Europe.
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      10-30-2019, 10:07 AM   #10
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Called my BMW dealer they said they'd send it to a 3rd party body shop so there may be no point in taking it to dealer vs the body shop I trust
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      10-30-2019, 10:09 AM   #11
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Quote:
Originally Posted by imdexter View Post
That sucks that our car doesn't have rear brake intervention in US and Canada like what others have in Europe.
Not sure how the break intervention would of helped in this case. He ran into a pipe protruding from the wall at about 4 feet up. That would be difficult for the car's sensors to detect.
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      10-30-2019, 10:21 AM   #12
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That sucks that our car doesn't have rear brake intervention in US and Canada like what others have in Europe.
^^^^This^^^^
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      10-30-2019, 10:22 AM   #13
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Not sure how the break intervention would of helped in this case. He ran into a pipe protruding from the wall at about 4 feet up. That would be difficult for the car's sensors to detect.
It would have slammed on the brakes within his margin of hitting the pipe. I have experimented with this on my last cars. 12” seems to be where it will stop the vehicle on its own. Looking at the pipe on the wall, it would have stopped him at least 4” from the pipe touching the rear door.
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      10-30-2019, 10:28 AM   #14
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Originally Posted by MystroX5 View Post
It would have slammed on the brakes within his margin of hitting the pipe. I have experimented with this on my last cars. 12” seems to be where it will stop the vehicle on its own. Looking at the pipe on the wall, it would have stopped him at least 4” from the pipe touching the rear door.
Yea auto brake would 100% have avoided this. I was distracted so got too close to the wall
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      10-30-2019, 10:35 AM   #15
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BMW has absolutely sidestepped this safety omission of “slow speed brake intervention”. What I felt would happen is if enough of these incidents started popping up on insurance claims, insurance companies would look at BMW and perhaps hold them accountable. I believe the Insurance Institute Testing showed the new X5 having this. A nice lawsuit and public image scare would be the only motivation BMW understands with protecting their reputation.
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      10-30-2019, 10:38 AM   #16
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Quote:
Originally Posted by imdexter View Post
That sucks that our car doesn't have rear brake intervention in US and Canada like what others have in Europe.
oh here we go
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      10-30-2019, 10:42 AM   #17
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Quote:
Originally Posted by MystroX5 View Post
BMW has absolutely sidestepped this safety omission of “slow speed brake intervention”. What I felt would happen is if enough of these incidents started popping up on insurance claims, insurance companies would look at BMW and perhaps hold them accountable. I believe the Insurance Institute Testing showed the new X5 having this. A nice lawsuit and public image scare would be the only motivation BMW understands with protecting their reputation.
I think the 2020 models now have this enabled with rear and side break intervention. Wonder if there's a way to get 2019s equipped via coding or software upgrade.
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      10-30-2019, 10:46 AM   #18
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Quote:
Originally Posted by VTENGR View Post
I think the 2020 models now have this enabled with rear and side break intervention. Wonder if there's a way to get 2019s equipped via coding or software upgrade.
This should be a easy program fix as the hardware is all there.
The problem is that this feature is shown working and included on all new G05 2019 X5 models in the Insurance Institute Safety test. This is how the X5 received a five star rating.
BMW either knowingly sent the Institute a rigged vehicle to pass the test or BMW purposely won’t address this issue and is quietly hoping to implement it in a firmware fix. This is where BMW is one tragic incident away from a public image nightmare.

We all agree the driver is ultimately responsible but you can’t falsely claim safety features in a vehicle that are not there or do not work.

Last edited by MystroX5; 10-30-2019 at 10:52 AM..
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      10-30-2019, 05:11 PM   #19
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Looking at this picture, your bumper sticks out further than the distance between the window glass and the pipe, so your bumper should have hit the wall before the pipe would have hit the glass. Was it the valve handle that hit the glass?
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      10-30-2019, 05:22 PM   #20
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Quote:
Originally Posted by amphiprion View Post
Looking at this picture, your bumper sticks out further than the distance between the window glass and the pipe, so your bumper should have hit the wall before the pipe would have hit the glass. Was it the valve handle that hit the glass?
I don't think anything hit the glass. I think the glass shattered under compression pressure from the hatch door impact.
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      10-30-2019, 06:12 PM   #21
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Quote:
Originally Posted by amphiprion View Post
Looking at this picture, your bumper sticks out further than the distance between the window glass and the pipe, so your bumper should have hit the wall before the pipe would have hit the glass. Was it the valve handle that hit the glass?
Bumper is pristine without problem. The valve hit the trunk lid which caused pressure and popped the glass. It's at repair shop now they'll replace that panel and glass
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      10-30-2019, 07:14 PM   #22
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Quote:
Originally Posted by MystroX5 View Post
Quote:
Originally Posted by VTENGR View Post
I think the 2020 models now have this enabled with rear and side break intervention. Wonder if there's a way to get 2019s equipped via coding or software upgrade.
This should be a easy program fix as the hardware is all there.
The problem is that this feature is shown working and included on all new G05 2019 X5 models in the Insurance Institute Safety test. This is how the X5 received a five star rating.
BMW either knowingly sent the Institute a rigged vehicle to pass the test or BMW purposely won't address this issue and is quietly hoping to implement it in a firmware fix. This is where BMW is one tragic incident away from a public image nightmare.

We all agree the driver is ultimately responsible but you can't falsely claim safety features in a vehicle that are not there or do not work.
If true BMWNA should be ashamed and embarrassed.
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