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      10-20-2020, 10:27 PM   #111
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Quote:
Originally Posted by Andyx5 View Post
Just updated iPhone to iOS 14.1 and remote 3d camera images now up and running again
Ditto, 14.1 official seems to have fixed it.
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      10-21-2020, 11:05 PM   #112
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Good evening. I am a new BMW X5 owner.

I am using the BMW Connect AP on my IphoneX. I have upgraded to ISO 14.1.

The first photo is what I see when I open the AP.
The second photo is what happens when I click on the 3D view.
The third photo is what is suggested that I do. I check all the settings under Car on my X5.

Any idea as to why this is not working or what I am doing wrong?
When I review the history it says that it worked, but it did not.

Also isn’t there suppose to be an option to turn on the heat or AC from this AP?

Thank you
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      10-22-2020, 02:30 PM   #113
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You need to go in the car and accept all the data privacy agreements. I don't remember exactly what screen, but you'll have to do it in the car it's in idrive somewhere.
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      10-22-2020, 02:42 PM   #114
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Quote:
Originally Posted by Ryan5034 View Post
You need to go in the car and accept all the data privacy agreements. I don't remember exactly what screen, but you'll have to do it in the car it's in idrive somewhere.

The app says > Home, Car, Settings, General Settings, Data Privacy, Remote 3D View
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      10-22-2020, 07:24 PM   #115
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Quote:
Originally Posted by Jagoffee View Post
Good evening. I am a new BMW X5 owner.

I am using the BMW Connect AP on my IphoneX. I have upgraded to ISO 14.1.

The first photo is what I see when I open the AP.
The second photo is what happens when I click on the 3D view.
The third photo is what is suggested that I do. I check all the settings under Car on my X5.

Any idea as to why this is not working or what I am doing wrong?
When I review the history it says that it worked, but it did not.

Also isn’t there suppose to be an option to turn on the heat or AC from this AP?

Thank you
I will answer my own question, just in case someone else has the same issue.
I did previously go into the setting as mentioned.

I finally got it to work by checking “do not show me again” on the feature requirement page and closing it. Then the next time it worked.

Thank you.

Last edited by Jagoffee; 10-22-2020 at 07:53 PM..
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      10-22-2020, 11:27 PM   #116
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Quote:
Originally Posted by hyde View Post
The app says > Home, Car, Settings, General Settings, Data Privacy, Remote 3D View

Update, remote view works without any problems on Android.
I forgot the car was in dark garage, I don't know what I was expecting but good to see it works.
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      10-23-2020, 05:01 AM   #117
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After the upgrade to 14.1, good to have the remote 3D finally working again... it has been awhile!
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      10-23-2020, 01:43 PM   #118
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The Remote 3D View is now working properly after updating my IOS 14.1 Glad they fixed it.
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      12-15-2020, 12:23 AM   #119
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Is anyone else having problems getting remote view to work after the latest update? Or is it just the location the car might be in? I can't get past the 2nd stage "Activating Camera System" circle just keeps spinning.
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      12-15-2020, 08:22 AM   #120
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Quote:
Originally Posted by hyde View Post
Is anyone else having problems getting remote view to work after the latest update? Or is it just the location the car might be in? I can't get past the 2nd stage "Activating Camera System" circle just keeps spinning.
No issues, it spun a bit the first time but walked back and it updated.

Also in my prior post - vehicle 3D model and color has been updated tp match your vehicle:

BMW Connected (USA) 10.9.2 Update 3D Remote View + iDrive 07/2020.80
https://g05.bimmerpost.com/forums/sh....php?t=1782635


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      12-16-2020, 01:05 AM   #121
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Thanks for the report. I took my X5 to service to fix the top view camera out of alignment issue yesterday and since then- I don't know what they did to my X5, it keeps spinning on Activating camera system... Eventually says "No data connection available".. This is frustrating because it is showing me fuel, location and other information, just no remote camera. I don't know if this is due to software update or other reasons but it's not working.
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      12-17-2020, 05:00 AM   #122
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Quote:
Originally Posted by hyde View Post
Thanks for the report. I took my X5 to service to fix the top view camera out of alignment issue yesterday and since then- I don't know what they did to my X5, it keeps spinning on Activating camera system... Eventually says "No data connection available".. This is frustrating because it is showing me fuel, location and other information, just no remote camera. I don't know if this is due to software update or other reasons but it's not working.
I get this, and after 3 or so retries it goes through successfully.
Annoying though.
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