[Teledatageek]

I happened to log in today as I had the production number from the PCD email.

Says our vehicle is entering the queue today. I noticed in the pic that it has red calipers even though I ordered blue calipers (color of car is Brooklyn Grey).

I just sent a note to my sales advisor.

Do we think this can get changed to what I ordered at this point? Should I message the PCD folks as well?

[Boardmember]

At this point I made two configuration changes to my vehicle. Added the parking package and a spare tire. My salesman handled both for me. The status “150” matters somehow, not sure if you can make mods up to 150 or if mods can be made then but not after. Bottom line is: make your changes now.

[walketed]

Originally Posted by Teledatageek

I happened to log in today as I had the production number from the PCD email.

Says our vehicle is entering the queue today. I noticed in the pic that it has red calipers even though I ordered blue calipers (color of car is Brooklyn Grey).

I just sent a note to my sales advisor.

Do we think this can get changed to what I ordered at this point? Should I message the PCD folks as well?

The picture doesn't necessarily represent the production details. Check the description AND your production's details that match what you see online.

In case it's different and no mistakes were made by the dealer while placing the order, then it could be that some options are unavailable.

[gadgetfreak2024]

Originally Posted by walketed

The picture doesn't necessarily represent the production details. Check the description AND your production's details that match what you see online.

In case it's different and no mistakes were made by the dealer while placing the order, then it could be that some options are unavailable.

I had the exact same issue — I had selected BG with blue calipers but the tracker picture showed red when I checked in one day. And in fact, it was incorrect in the configuration submitted by my SA. It was early enough to make the change. So in my case, the picture was representative of the submitted config.

[Teledatageek]

Originally Posted by walketed

The picture doesn't necessarily represent the production details. Check the description AND your production's details that match what you see online.

In case it's different and no mistakes were made by the dealer while placing the order, then it could be that some options are unavailable.

Yes, I was able to get the details after switching to Chrome (Safari is such a pain some times). Definitely red calipers even though my order sheet has blue ones. Thinking there is not a supply issue for this, but maybe the dealer input the order incorrectly.

Hopefully early enough to correct...

[Teledatageek]

Originally Posted by gadgetfreak2024

I had the exact same issue — I had selected BG with blue calipers but the tracker picture showed red when I checked in one day. And in fact, it was incorrect in the configuration submitted by my SA. It was early enough to make the change. So in my case, the picture was representative of the submitted config.

Thank you. Do you have your vehicle?

[nZtiZia]

once your vehicle hits status 150, all bets are off for making changes regardless if it was an input mistake. I want to recall there might be an exception to the 150 rule, but I can’t remember the details. TurtleBoy will know

[gadgetfreak2024]

Originally Posted by Teledatageek

Thank you. Do you have your vehicle?

I do, yes. And with the correct blue calipers.

[Teledatageek]

Originally Posted by nZtiZia

once your vehicle hits status 150, all bets are off for making changes regardless if it was an input mistake. I want to recall there might be an exception to the 150 rule, but I can’t remember the details. TurtleBoy will know

Already updated to Production begins, yikes... I thought my production date was week of 8/28.

Does that mean if it isn't addressed today then I'm out of luck? e.g. - how long does it take to get to status 150 at this point?

It'll be tomorrow morning for the dealer to do anything about this.

[Brando95]

Originally Posted by Teledatageek

Already updated to Production begins, yikes... I thought my production date was week of 8/28.

Does that mean if it isn't addressed today then I'm out of luck? e.g. - how long does it take to get to status 150 at this point?

It'll be tomorrow morning for the dealer to do anything about this.

“Production Begins” is status 150, so if that’s what your car is currently showing you can’t make any changes to the order

[TurtleBoy]

Originally Posted by nZtiZia

once your vehicle hits status 150, all bets are off for making changes regardless if it was an input mistake. I want to recall there might be an exception to the 150 rule, but I can’t remember the details. TurtleBoy will know

The exception to that is if you order an Individual item. Then there is a last change date that is used, usually it is a few days after the order has been received by BMW.

[Teledatageek]

Originally Posted by TurtleBoy

The exception to that is if you order an Individual item. Then there is a last change date that is used, usually it is a few days after the order has been received by BMW.

Well that's a bummer. I'll need to decide if we can live with red calipers vs. blue. Clearly a screw up at the dealer, but I didn't catch the final, final paperwork where that change was incorrectly made.

Otherwise I guess I would have to reorder, but we have a good PCD date pending so that would stink. First world problems I know....

[TurtleBoy]

Originally Posted by Teledatageek

Well that's a bummer. I'll need to decide if we can live with red calipers vs. blue. Clearly a screw up at the dealer, but I didn't catch the final, final paperwork where that change was incorrectly made.

Otherwise I guess I would have to reorder, but we have a good PCD date pending so that would stink. First world problems I know....

Perhaps since they screwed up they will paint them for you, never hurts to ask.

[Teledatageek]

Originally Posted by TurtleBoy

Perhaps since they screwed up they will paint them for you, never hurts to ask.

Seems like they should do something to compensate me should we decide to keep the order. I'll definitely be asking. Not to mention I am paying MSRP.

[TurtleBoy]

Originally Posted by Teledatageek

Seems like they should do something to compensate me should we decide to keep the order. I'll definitely be asking. Not to mention I am paying MSRP.

When doing a custom order my dealer makes everyone sign/acknowledge the VIR after the order is entered into the system. This way this shouldn't happen or at least the customer is responsible.

[wxdave]

Originally Posted by TurtleBoy

When doing a custom order my dealer makes everyone sign/acknowledge the VIR after the order is entered into the system. This way this shouldn't happen or at least the customer is responsible.

Mine does the same thing….and I did catch an error after the fact on the interior wood trim color. Fortunately, I was still in status 112 and got it fixed…and signed off again.

[E91toG05]

I wouldn’t want a brand new car where the dealer painted something. I’d live with red or reorder the blue.

[Steve737]

I would think they could just switch them out for you.

[bloozemanAZ]

Originally Posted by TurtleBoy

The exception to that is if you order an Individual item. Then there is a last change date that is used, usually it is a few days after the order has been received by BMW.

On my M850i with several Individual options the cut off for changes was 30 days prior to the allocation's build slot. Not sure if it varies across models though but doubt it would as that doesn't make rational sense for BMW to do so.

[TurtleBoy]

Originally Posted by bloozemanAZ

On my M850i with several Individual options the cut off for changes was 30 days prior to the allocation's build slot. Not sure if it varies across models though but doubt it would as that doesn't make rational sense for BMW to do so.

We could be talking about the same timeframe given the allocation timing. When the order is entered the date is shown on the last screen and no changes will be allowed after that date.

Edit: Here is an example of the date being a few days after order but longer than 30 days. He placed the order on 9/14 with Blue/Ivory which was an Individual item with a Week 43 production week (Oct 25 - 31). He tried to make a change a few weeks later but couldn't because the last change date was 9/16.

https://g05.bimmerpost.com/forums/sh...55&postcount=1

[bloozemanAZ]

Originally Posted by TurtleBoy

We could be talking about the same timeframe given the allocation timing. When the order is entered the date is shown on the last screen and no changes will be allowed after that date.

That makes sense as in my case the allocation was for 1 of the first five 2020 M850i Coupes when handed out in June 2019 and an early September build. BMW trickled the M850i's in 2019 due to excess inventory on the ground but none met my desired specs. My dealer which is part of the Penske group even had to horse trade allocations to get it from another Penske dealer.

So order was placed in June and had all the way to early August to change it before the Individual lock hit 30 days before the build date. The example makes sense as the allocation existed prior to the order and given the order was placed literally days before the Individual lock the timing was different.

I ended up with a second expedited allocation from BMW NA as I discovered that my car was ordered with BMW's SNAFU for the 2020 8-series (guessing it was elsewhere as well but not sure). Basically, the configurator had a watered down Driving Assistance package (ZDX) that was sans 3D View and something else that I can't remember. ZDA was still available but a la carte only and my CA used the configurator.

Given the Individual lock had hit they wouldn't change the build to my frustration. The GM of the dealership stepped in and helped with getting an expedited allocation due to me not accepting the car without 3D view. They also let my deposit ride to the new allocation (10/19 build) and ate the car when it arrived. I still wonder if the person whom purchased it along with all the other initial 8-series that MY ever knew what they were missing.

I let it be known on the 8-series forum right after the discovery and saved dozens of brethren on the forum with M8's ordered to change their order or cancel and start over like I did. Everyone who was looking at spec M8's on the lot also paid close attention to ZDX vs ZDA and walked away if ZDX. Parking the M850i or M8 with their aggressive front spoiler is hard enough even with 3D View plus PDC to avoid hitting parking lot bumpers so without it good luck.

BMW NA finally eradicated ZDX from the website's configurator in early January 2020 and dropped it all together. I get that it saved $300 off the MSRP but who in their right mind willing to shell out $120K plus is worried about $300 and forgoing a valuable feature?

[Teledatageek]

Well... too late to change as we are at 150 status as you all pointed out. SA said too expensive to order and change calipers to blue.

Options are to reorder or they offered for us to keep the vehicle and they would give us BMW Ultimate Care+ that goes to 3yr x 36 month. Said that was a $900 value and covers brakes; wiper blades. Looks like it really cost $700. I'm just not sure we'll have the vehicle that long to get new brakes...

They happened to get an X5 in BG and red calipers in for special order today, so we're going to go and take a look at it.

I don't want to seem unreasonable about this, but if we're going to accept this error (acknowledged by the SA), seems like we should get something we can use. I don't see them lowering the price or increasing our trade number.

As I told my wife - if she is going to look at it every day and hate it, we should reorder.