04-30-2024, 09:46 AM | #1 |
Private
12
Rep 58
Posts |
Skipping songs not working
As the tittle says. I’d say 2-3 times a week the skip songs buttons on the steering wheel, the center console, including the hand gesture stop working. The only way for me to skip songs is on the actual screen, that works. To resolve this I have to reset idrive ( hold the power button for 30 secs). But I have to do that several times a week.
I use Apple car play, don’t think it’s an iOS problem because it works if I touch the screen just not the other ways. It’s a 2020, manufacture Warranty is over but I have extended premium warranty. Anyone experienced something like this before? I’m not on the latest update, the one previous simply because it doesn’t update, at least not yet.. ( we all know the struggle of software updates on BMWs) |
04-30-2024, 12:21 PM | #3 |
Private
12
Rep 58
Posts |
|
Appreciate
0
|
04-30-2024, 12:52 PM | #4 | |
Brigadier General
2811
Rep 4,462
Posts |
Quote:
You could try loading a hundred or so songs on a usb drive, plugging that in one of the usb ports, I use the one between the cup holders and see if you get the same issue. You could also try disconnecting the battery to see if that has more of a long term fix. First do another iDrive reset, then shut the car down. Lift the hood and leave it up, access the 12v battery under the cargo area by removing like six black plastic pop up fasteners, disconnect the battery's positive cable. Wrap it in a towel and walk away for 15 minutes then reconnect the battery, button it up, close the hood. Who knows if this will work but its something you can do yourself either instead of a dealer appt or while you're waiting for your appt. |
|
Appreciate
0
|
04-30-2024, 02:25 PM | #6 |
Captain
791
Rep 879
Posts |
I've been seeing this while using CarPlay lately. I can always tell when it's gonna happen because the driver's display starts showing the song as "Unknown Artist" while the main screen correctly shows the song info.
__________________
M3 - X5 - 911 - Miata - Raptor - Edge
|
Appreciate
2
elJames25.50 JerZBMerLife142.00 |
04-30-2024, 02:26 PM | #7 |
Captain
791
Rep 879
Posts |
I'm honestly not even gonna bother mentioning it to the dealer. All they're gonna do is 'reset everything' and declare it fixed when I get the car back, while the problem will likely be quietly fixed in the next software update.
__________________
M3 - X5 - 911 - Miata - Raptor - Edge
|
Appreciate
0
|
04-30-2024, 03:32 PM | #9 |
Lieutenant
197
Rep 492
Posts
Drives: 2022 BMW X5 xDrive 40i
Join Date: May 2022
Location: Far North Chicagoland Area
|
Gestures were hit or miss for me, so I turned them off altogether. More often than not, it interpreted random hand gestures as a command while ignoring the purposeful ones.
It's not a system I ever had before this vehicle, so no real loss.
__________________
2022 X5 xDrive40i
Black/Black/Black |
Appreciate
1
cellarrat520.50 |
04-30-2024, 03:37 PM | #10 | |
Private
12
Rep 58
Posts |
Quote:
Hmm I have a service appointment next week so will bring it up and see what they say. Very frustrating and annoying that this keeps happening and to a number of us. software updates usually help but another challenge is to actually install them… |
|
Appreciate
0
|
04-30-2024, 03:38 PM | #11 |
Captain
521
Rep 787
Posts |
For those who are having the problems, does it occur solely when using CarPlay? I've never had the issue playing off the USB stick, and I rarely use CarPlay for listening to music
|
Appreciate
0
|
04-30-2024, 03:40 PM | #12 |
Private
12
Rep 58
Posts |
Carplay for me since I use Spotify through it. Someone said that they have the same issues with FM and XM radio as well
|
Appreciate
0
|
04-30-2024, 03:54 PM | #13 |
First Lieutenant
209
Rep 338
Posts |
|
Appreciate
0
|
05-01-2024, 08:44 AM | #15 |
Brigadier General
5757
Rep 4,695
Posts
Drives: BMW M550i xDrive (2020)
Join Date: Jan 2022
Location: West TN
|
Has been happening in my 2021 X7 and my 2020 M550. I assumed either a software issue - not worth updating or going into service over - or just a BMW gremlin bug. This thread could be evidence of either.
__________________
2020 M550i xDrive (Champagne Quartz/Black)
2021 X7 40i M-Sport (Arctic Gray/Tartufo) RETIRED: 2018 540i Luxury Line (Dark Graphite/Canberra Beige) |
Appreciate
0
|
05-01-2024, 09:03 AM | #16 |
Major General
4753
Rep 8,865
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
MY21 45e. iD7 11/2023.50
I connect via CarPlay with much success and tend to use gesture control to skip media tracks or change radio stations. steering wheel and center console buttons still work likely due to little use comparatively over the last 3 years what version is your software? itshere not easy to determine if yours is a hardware or software issue. |
Appreciate
0
|
05-01-2024, 09:07 AM | #17 |
Captain
521
Rep 787
Posts |
This is all very interesting. I use the skip song button all the time (when pulling the tunes from the USB) and have never once had it falter in 2 years. I never use it to change stations and can't imagine the circumstance when I would, but I would imagine it would work there fine too.
I can say that if this problem arose for me, I absolutely would do what is necessary to get it fixed. Would drive me crazy |
Appreciate
0
|
05-02-2024, 06:34 PM | #19 |
Brigadier General
5757
Rep 4,695
Posts
Drives: BMW M550i xDrive (2020)
Join Date: Jan 2022
Location: West TN
|
Is the sound quality any better or the same?
__________________
2020 M550i xDrive (Champagne Quartz/Black)
2021 X7 40i M-Sport (Arctic Gray/Tartufo) RETIRED: 2018 540i Luxury Line (Dark Graphite/Canberra Beige) |
Appreciate
0
|
05-02-2024, 07:38 PM | #20 |
Captain
571
Rep 842
Posts |
This problem happened on my iX often and also happens on my 24 X5. Less often on the X5, but a real annoyance. BMW is in over their head with software.
|
Appreciate
0
|
05-02-2024, 08:04 PM | #21 |
hunter04
15
Rep 38
Posts |
It’s an issue with the CarPlay/ idrive. Not exclusive to your car, I believe it came with the last software update since I never experienced it before.
If you change you gauge cluster to see the music, you’ll notice it will say “unknown title” and then the controls won’t work. When it shows the title/ song, then you know it is working. I notice it happens sometimes after I leave my car and get back in. Like if I’m dropping something off then get back in my car after a brief amount of time, it’ll say “unknown title” and not work. Are you using Spotify or Apple Music just out of curiosity? |
Appreciate
0
|
05-02-2024, 08:07 PM | #22 | |
Private
12
Rep 58
Posts |
Quote:
|
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|