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      08-24-2020, 05:37 PM   #1
Alinho
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Ambient lighting Stopped working

Hi guys,

My X5 2019 Ambient light for the dashboard and skylounge just stopped working. Not sure if its an electrical issue or program issue.

Let me know guys what should i do before i take it to the dealership
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      08-24-2020, 07:18 PM   #2
VTENGR
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Quote:
Originally Posted by Alinho View Post
Hi guys,

My X5 2019 Ambient light for the dashboard and skylounge just stopped working. Not sure if its an electrical issue or program issue.

Let me know guys what should i do before i take it to the dealership
Reboot iDrive. Push down on the volume button/power button for 30+ seconds. Keep holding until the idrive screen shuts down. Everything should reboot. I bet this fixes your problem.
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      08-25-2020, 10:15 AM   #3
Alinho
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Quote:
Originally Posted by VTENGR View Post
Quote:
Originally Posted by Alinho View Post
Hi guys,

My X5 2019 Ambient light for the dashboard and skylounge just stopped working. Not sure if its an electrical issue or program issue.

Let me know guys what should i do before i take it to the dealership
Reboot iDrive. Push down on the volume button/power button for 30+ seconds. Keep holding until the idrive screen shuts down. Everything should reboot. I bet this fixes your problem.
I did try rebooting the idrive without luck still not working. Any other suggestions?
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      08-25-2020, 10:22 AM   #4
VTENGR
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Quote:
Originally Posted by Alinho View Post
Quote:
Originally Posted by VTENGR View Post
Quote:
Originally Posted by Alinho View Post
Hi guys,

My X5 2019 Ambient light for the dashboard and skylounge just stopped working. Not sure if its an electrical issue or program issue.

Let me know guys what should i do before i take it to the dealership
Reboot iDrive. Push down on the volume button/power button for 30+ seconds. Keep holding until the idrive screen shuts down. Everything should reboot. I bet this fixes your problem.
I did try rebooting the idrive without luck still not working. Any other suggestions?
Honestly if that didn't fix it you probably should call the dealer. Either the ambient lighting option got turned off without you knowing or there might be another issue that they can help with.
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      08-25-2020, 10:59 AM   #5
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Did you code anything to the car recently?
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      08-25-2020, 11:02 AM   #6
Alinho
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Did you code anything to the car recently?
My friend updated my navigation system recently about a month ago, but it was working fine until yesterday.
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      08-25-2020, 11:05 AM   #7
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Did you code anything to the car recently?
My friend updated my navigation system recently about a month ago, but it was working fine until yesterday.
I'd recommend disconnecting your battery for 15 minutes and then reconnecting it. It will erase a few things but might work. Battery is located in the trunk
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      08-27-2020, 11:26 AM   #8
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Um...... check the fuses? I know that's "old tech".... but it's still relevant. Worth checking before a visit to the dealer anyhow.
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      08-30-2020, 10:37 AM   #9
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Mine did the same thing and required a module reboot at dealer.
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      09-09-2020, 04:00 PM   #10
Alinho
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So after all options to fix the issue didn't work i ended up taking it to the dealership and they said the problem was in the electrical circuit.

Not sure how it happened but my car is under warranty so they will fix it for free.

Thanks guys for your help anyways
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      03-16-2021, 01:00 PM   #11
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My ambient lighting has a similar issue all of a sudden. The lights on the driver's door and the passenger door behind the driver as well as the lights under the dash shining on the feet of driver and front passenger will not illuminate. I can change the colors and intensity of all the other ambient lights but can not get the above two door and floor lights to come on.

Any thoughts?
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      05-09-2021, 04:27 PM   #12
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Quote:
Originally Posted by ChillNola View Post
My ambient lighting has a similar issue all of a sudden. The lights on the driver's door and the passenger door behind the driver as well as the lights under the dash shining on the feet of driver and front passenger will not illuminate. I can change the colors and intensity of all the other ambient lights but can not get the above two door and floor lights to come on.

Any thoughts?
I have the same issues right now both the top portion of my driver side and passenger on the driver side lights aren't on.
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      11-17-2021, 07:15 PM   #13
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Quote:
Originally Posted by Nyc_BK_335I View Post
Quote:
Originally Posted by ChillNola View Post
My ambient lighting has a similar issue all of a sudden. The lights on the driver's door and the passenger door behind the driver as well as the lights under the dash shining on the feet of driver and front passenger will not illuminate. I can change the colors and intensity of all the other ambient lights but can not get the above two door and floor lights to come on.

Any thoughts?
I have the same issues right now both the top portion of my driver side and passenger on the driver side lights aren't on.
I have the same issue. Did you end up getting this fixed? If so, do you know what the problem was?
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      04-29-2022, 07:38 PM   #14
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The dash strips have gone out a couple months back and returned before I could bring the car in for the check. They went dark this week. Any resolution from the others here?
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      05-12-2022, 01:50 PM   #15
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The dash ambient lighting now works after a harness replacement. The glass ambient lighting is still inoperable. They believe it is the front portion of the panel and are replacing it.
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      09-29-2022, 10:31 PM   #16
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Quote:
Originally Posted by ChillNola View Post
My ambient lighting has a similar issue all of a sudden. The lights on the driver's door and the passenger door behind the driver as well as the lights under the dash shining on the feet of driver and front passenger will not illuminate. I can change the colors and intensity of all the other ambient lights but can not get the above two door and floor lights to come on.

Any thoughts?
I'm dealing with the exact same now. Not sure if the LED module failed or it's something else. Made a dealer appointment but came here hoping to see some diy troubleshooting first…
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      10-22-2022, 10:45 AM   #17
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Ours failed; They repaired it. The X5 dash bezel and center console now creak, especially when pressing buttons. Aggravating to say the least.
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      11-06-2022, 01:14 AM   #18
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I had the same issue months back. Visited the dealer and was informed that the moonroof seal was damaged and allowed water to get into one of the modules, changed the seal and module with the warranty.

I swear I just opened my moonroof for the first time in months and break and behold the lights stopped working again.
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      12-19-2022, 10:01 AM   #19
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I’m resurrecting an old thread for a 2nd time here but I have exactly this issue now and wondered if anyone had a better understanding what might be required and how this works.

First of all, the footwell lights in the front (both sides) do not work.
I checked the fuse, this is fine.
I also stole one of the footwell lights from the rear to test and I am seeing a very dim light for just a few seconds after the light is plugged in but then nothing.

Secondly, the ambient lighting in all 4 doors does not work, this includes the lights in the interior door handles and the door bins.
Nor does the ambient light in the centre console work. So just under the central vents and also running along the sides of the gear shifter console. Interestingly, the glovebox light and the light in the middle for the cup holders, mobile phone storage works.

There might be others which do not work but I am not aware of exactly what should be lighting up in the X5 interior.

I checked all related fuses to the lighting which is out. 4 fuses in total (strangely one of them being in the back of fuse box when the other 3 are under the glovebox).

Does anyone else have this or have any ideas?
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      01-20-2023, 01:03 PM   #20
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Just took delivery of a 2019 X5 with 11k miles on it. The driver's side and driver's side rear ambient lighting isn't working while the rest of the car does.

Any quick fixes I should try at home before getting the dealer involved?

I still have 1 year of warranty left but really don't want my new car's panels being taken apart so early into ownership.

Thanks
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Last edited by Zlaticelli; 01-20-2023 at 01:13 PM..
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      01-20-2023, 01:44 PM   #21
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Quote:
Originally Posted by Zlaticelli View Post
Just took delivery of a 2019 X5 with 11k miles on it. The driver's side and driver's side rear ambient lighting isn't working while the rest of the car does.

Any quick fixes I should try at home before getting the dealer involved?

I still have 1 year of warranty left but really don't want my new car's panels being taken apart so early into ownership.

Thanks
I wouldn't bother trying to track it down, just take it to the dealer. That is what the warranty is for.
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      11-07-2023, 08:43 PM   #22
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Update? I got the same problem

Quote:
Originally Posted by Alinho View Post
Hi guys,

My X5 2019 Ambient light for the dashboard and skylounge just stopped working. Not sure if its an electrical issue or program issue.

Let me know guys what should i do before i take it to the dealership
Alinho you find the problem?
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