Stop Sale X5 Hands Free Option

LDT · 08-18-2023, 11:55 AM

Quote:

Originally Posted by Gearhead734

Just got off the phone with my dealer. He said the stop sale remedy is in and he’s keeping his techs there until midnight to get these cars out the door. So it is software. He said my X5 M60i will be ready for pickup tomorrow.

Anybody receive confirmation from their dealer that the issue is fixed on your vehicle and it is ready for delivery?

Gearhead734 · 08-18-2023, 12:22 PM

Quote:

Originally Posted by LDT

Anybody receive confirmation from their dealer that the issue is fixed on your vehicle and it is ready for delivery?

My X5 was delivered maybe 30 minutes before I was informed of the stop sale so it hadn’t gone through pre-inspection yet. When I talked to them earlier today they informed me it was fixed but still has to be inspected, and due to the amount of other vehicles needing the same it may take a day or two. So the waiting game continues for me

mardoc · 08-18-2023, 02:43 PM

Quote:

Originally Posted by LDT

Anybody receive confirmation from their dealer that the issue is fixed on your vehicle and it is ready for delivery?

Verified the fix has been applied to my 24’ X5 m60i and I’m taking delivery tomorrow. 🙌🏻🙌🏻.

cobramite · 08-18-2023, 02:52 PM

Quote:

Originally Posted by mardoc

Verified the fix has been applied to my 24’ X5 m60i and I’m taking delivery tomorrow. 🙌🏻🙌🏻.

Glad to hear and enjoy your new X5, you will love it.

LDT · 08-18-2023, 06:25 PM

My X5 is ready to rock n roll. I’ll probably pick it up Monday or Tuesday as it’s 3 hrs away and I’ll need to book a one way rental car. Will post up some pics after I get it home.

peterh226 · 08-18-2023, 07:06 PM

Quote:

Originally Posted by LDT

Anybody receive confirmation from their dealer that the issue is fixed on your vehicle and it is ready for delivery?

The fix is released. I closed on our X6 today for PDC delivery.

Fiddy · 08-18-2023, 08:37 PM

Took delivery on my 60 two weeks ago. You have to have the steering wheel in the perfect spot so the camera in the gauge area can see your face. It will let you know when it’s capeable, and you can activate that cruise mode. Works great, when you can get the camera view right. Went 150 miles no hands a few days ago!

stlrob · 08-19-2023, 05:56 AM

Took delivery of my 2024 X5 M60i yesterday afternoon! Fix applied but I haven't yet road tested it.

swainbmw · 08-19-2023, 06:26 AM

Quote:

Originally Posted by mardoc

Totally agree. There’s virtually no communication. Truth is though most car companies are like this currently. I’m coming out of a 2022 Ford F150 King Ranch…I can’t even begin to tell you how much of a nightmare Ford has been.

Knowing what you’ve been through with another car company and seeing this, I’m surprise you’re not running 🏃&zwj;♀️ after reading about this stop sale if I had a order and there was a stop stop 🛑 sale I would refuse it there would be no way I would buy a new car to send back to service to repair take parts replace. I can only imagine what the future will be like on these cars. You will never feel that it’s reliable to take on the trip. Glad I have my 2022 x5 has not been to dealer yet in 9,600 miles to date I thought about buying a 24. I’ll be waiting till 25 or 26 let the bugs get worked out.

mardoc · 08-19-2023, 10:54 AM

Quote:

Originally Posted by swainbmw

Knowing what you’ve been through with another car company and seeing this, I’m surprise you’re not running 🏃&zwj;♀️ after reading about this stop sale if I had a order and there was a stop stop 🛑 sale I would refuse it there would be no way I would buy a new car to send back to service to repair take parts replace. I can only imagine what the future will be like on these cars. You will never feel that it’s reliable to take on the trip. Glad I have my 2022 x5 has not been to dealer yet in 9,600 miles to date I thought about buying a 24. I’ll be waiting till 25 or 26 let the bugs get worked out.

It ended up being a software update. Wanted to grab a twin turbo V8 before they stop making them. A risk for sure but we will see how it goes.

LDT · 08-19-2023, 02:06 PM

Quote:

Originally Posted by LDT

My X5 is ready to rock n roll. I’ll probably pick it up Monday or Tuesday as it’s 3 hrs away and I’ll need to book a one way rental car. Will post up some pics after I get it home.

Delivery Tuesday 8/22 @ 11 am confirmed

WagonFan · 08-19-2023, 05:50 PM

For those who received the car after the software fix, does the German page still show STOP224988 or has been cleared?

Mine still shows the code, but I have PCD yet to come up. So I am wondering if it will clear when the fix is applied.

LDT · 08-19-2023, 06:52 PM

Quote:

Originally Posted by WagonFan

For those who received the car after the software fix, does the German page still show STOP224988 or has been cleared?

Mine still shows the code, but I have PCD yet to come up. So I am wondering if it will clear when the fix is applied.

The fix was done to mine yesterday and I’m picking it up on Tuesday. The German page still lists it as part of the recall. I’ll ask about it and report back. When is your PCD?

Tankeren · 08-19-2023, 10:20 PM

SA called earlier this morning that the fixed was done. So I took the delivery this afternoon.

Mtn2Srf · 08-19-2023, 10:40 PM

Quote:

Originally Posted by LDT

Delivery Tuesday 8/22 @ 11 am confirmed

If I’m lucky I’ll get to take delivery around the same day and time. Supposed to be delivered by tomorrow, then prep - but you never know.

WagonFan · 08-20-2023, 07:40 AM

Quote:

Originally Posted by LDT

The fix was done to mine yesterday and I’m picking it up on Tuesday. The German page still lists it as part of the recall. I’ll ask about it and report back. When is your PCD?

My PCD is still 3 weeks out. It's a the VPC (Vehicle Processing Center) since 2 weeks and they way I understand it, will stay until 2 weeks prior PCD. I would assume this is where they will do the software update as well.

Billy Streak · 08-20-2023, 07:58 AM

Quote:

Originally Posted by charlesey

I was taking delivery this morning for my X5 2024 40i when my dealership called to tell me that there is a Stop Sale issued for my x5 for the hands free option. Has anyone else experienced this? The date of production is July 28 2023. The dates affected are from July 24 - August 9

I apologize for jumping in here - my comment is unrelated to this post (I'm new and unable to see how to start new thread)....I have a 2021 BMW X5 45e - 22,000 miles on it. It currently is parked in my garage DEAD. The only reaction when I open the door is the hazard light (red triangle) blinks.

this vehicle has previously locked itself with the key in the car and also generated a myriad of apple play disconnect issues...my 2010 Avalanche with 99,000 and a blocking device to fool the truck into full time V8 is a million percent more reliable (no not ergonomically...but point A to point B - totally better than my BMW)

so any suggestions as to what is causing this? yes I'm calling the garage Monday am and getting this item hauled away.....

BMWfever · 08-21-2023, 11:01 AM

Quote:

Originally Posted by TurtleBoy

And you are running 8.0 and not 8.5 correct?

Do you think more cars were affected or I have just been unable to get the option to pop up? The only thing left to try is the positioning of the steering wheel. I have moved it around but am maybe still missing the sweet spot.

TuckerTwo · 08-21-2023, 11:12 AM

Does anyone know the exact nature of the "fix"? Software, firmware, hardware?

If so, how long do they need the car to implement the fix? I have the error message and the STOP code, and took delivery 48 hours before notice went out.

I expect I am at the end of the line until all pending deliveries are done.

TurtleBoy · 08-21-2023, 01:29 PM

Quote:

Originally Posted by TuckerTwo

Does anyone know the exact nature of the "fix"? Software, firmware, hardware?

If so, how long do they need the car to implement the fix? I have the error message and the STOP code, and took delivery 48 hours before notice went out.

I expect I am at the end of the line until all pending deliveries are done.

It is software. Should take an hour or so.

TurtleBoy · 08-21-2023, 01:31 PM

Quote:

Originally Posted by BMWfever

Do you think more cars were affected or I have just been unable to get the option to pop up? The only thing left to try is the positioning of the steering wheel. I have moved it around but am maybe still missing the sweet spot.

I assume some vehicles already on the road prior to the stop sale being issued are effected just like the poster above. I wouldn't think it goes too far prior to it though.

Bluemax56 · 08-21-2023, 01:39 PM

Picking my X5 up tomorrow and Dealer said all is good to go! My VIN didn't show the StopSale code and Dealer said the same thing on their end, but taking today to check to insure software working.

08-18-2023, 06:25 PM	#159
LDT Major 1604 Rep 1,210 Posts Drives: 2024 X5 M60i Join Date: Jun 2018 Location: Southeast USA iTrader: (0)	My X5 is ready to rock n roll. I’ll probably pick it up Monday or Tuesday as it’s 3 hrs away and I’ll need to book a one way rental car. Will post up some pics after I get it home. __________________ 2024 X5M60i-- Skyscraper/Ivory 2020 Cayenne replaced by ^^ 2017 X5 35d--still in my diesel phase 2015 GL 350--diesel burner/highway queen 2013 Audi S6--a beast in it's day
	Appreciate 5 Gearhead73415.00 Colibri112.50 Mtn2Srf283.50 DarthGator39.00 mdk995034.50 Quote

08-18-2023, 08:37 PM	#161
Fiddy Registered 6 Rep 1 Posts Drives: X5 M60i Join Date: Aug 2023 Location: South Dakota USA iTrader: (0)	Took delivery on my 60 two weeks ago. You have to have the steering wheel in the perfect spot so the camera in the gauge area can see your face. It will let you know when it’s capeable, and you can activate that cruise mode. Works great, when you can get the camera view right. Went 150 miles no hands a few days ago!
	Appreciate 4 LDT1604.00 Gearhead73415.00 DarthGator39.00 nparker135.50 Quote

08-19-2023, 05:56 AM	#162
stlrob New Member 29 Rep 17 Posts Drives: 2024 X5 M60i Join Date: Feb 2012 Location: St Louis, MO, USA iTrader: (0)	Took delivery of my 2024 X5 M60i yesterday afternoon! Fix applied but I haven't yet road tested it. __________________ 2024 G05 X5 M60i \| Black Sapphire 2020 G30 M550 xDrive \| Carbon Black 2013 F10 550i xDrive \| Carbon Black \| MSport 2011 F10 550i xDrive \| Dark Graphite Metallic II \| Anthracite Wood Trim \| Conv Pkg \| Cold Weather Pkg \| Premium Pkg 2 \| Sport Pkg
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08-19-2023, 05:50 PM	#166
WagonFan Second Lieutenant 272 Rep 296 Posts Drives: X5 50e; Subaru Outback Join Date: Jun 2023 Location: Florida iTrader: (0)	For those who received the car after the software fix, does the German page still show STOP224988 or has been cleared? Mine still shows the code, but I have PCD yet to come up. So I am wondering if it will clear when the fix is applied.
	Appreciate 0 Quote

08-19-2023, 10:20 PM	#168
Tankeren New Member 3 Rep 6 Posts Drives: BMW X5 Join Date: Sep 2020 Location: MN iTrader: (0)	SA called earlier this morning that the fixed was done. So I took the delivery this afternoon.
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08-21-2023, 11:12 AM	#173
TuckerTwo Registered 0 Rep 3 Posts Drives: BMW 2002 1976 ... X5 2024 Join Date: Aug 2023 Location: Boston iTrader: (0)	Does anyone know the exact nature of the "fix"? Software, firmware, hardware? If so, how long do they need the car to implement the fix? I have the error message and the STOP code, and took delivery 48 hours before notice went out. I expect I am at the end of the line until all pending deliveries are done.
	Appreciate 0 Quote

08-21-2023, 01:39 PM	#176
Bluemax56 New Member 20 Rep 12 Posts Drives: 2024 BMW X5 40i;'96 C4 Cab Join Date: Aug 2023 Location: NYC Area iTrader: (0)	Picking my X5 up tomorrow and Dealer said all is good to go! My VIN didn't show the StopSale code and Dealer said the same thing on their end, but taking today to check to insure software working.
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