Anyone else's Waze no longer working correctly upon startup?

martinf79 · 01-19-2020, 09:34 AM

This started as of yesterday. When ever I would start the car and go to car play, it would automatically have Waze open (as last app that was running). Map would be open and all would be fine. As of yesterday, all of the above is true, except I get a blank white map (all of the other Waze components of the app work - ie speed, user interface, etc... just the map is completely white). Only way to fix it is to go into my phone and close the app and re-open it, and it starts up correctly again. Not sure if there was an update it CarPlay, Waze or both which is now causing the issue?

Anyone else experiencing this?

Dutch1576 · 01-19-2020, 09:39 AM

Quote:

Originally Posted by martinf79

This started as of yesterday. When ever I would start the car and go to car play, it would automatically have Waze open (as last app that was running). Map would be open and all would be fine. As of yesterday, all of the above is true, except I get a blank white map (all of the other Waze components of the app work - ie speed, user interface, etc... just the map is completely white). Only way to fix it is to go into my phone and close the app and re-open it, and it starts up correctly again. Not sure if there was an update it CarPlay, Waze or both which is now causing the issue?

Anyone else experiencing this?

This happened to me yesterday on my 2019 G01 (M40i), but has not happened on my 2020 G05. Curious to know as well why this is happening.

OMGU812 · 01-19-2020, 10:53 AM

I've got a 2020 M5 - this happens to me about half the time. The easiest quick fix for me is to bring up WAZE on my phone, turn the app off via swiping up on it, and then selecting WAZE on Carplay. It's a pain, but it gets it reset.

We also have a 2019 X5 - I drive it less (wife's car), but it happens there too.

RVAGuy · 01-19-2020, 11:22 AM

Perhaps the issue is with the phone software update.

Andyx5 · 01-19-2020, 11:44 AM

Yes it doing to me as well. Have to shut down down Waze using phone and start it again!

martinf79 · 01-19-2020, 11:46 AM

I don't get what's different now? It was working fine for 3 months??? Did this all start for folks recently ... or has it been like this for a while for others?

OMGU812 · 01-19-2020, 12:28 PM

I think it's IOS 13.3 that's the problem.

CruiseControl · 01-19-2020, 02:50 PM

I'm an x7 owner and I have the same problem, blank screens often. It's been so frequent that I switched to using Google Maps (not Apple) and I'm starting to like it more. Its accurate and reliable. When Waze works I start it and leave it running in the background to get the police alerts.

There are also complaints in the x7 forum and here in the Waze forum about the same problem.

https://www.waze.com/forum/viewtopic...8f252e96bf336a

martinf79 · 01-19-2020, 05:06 PM

For anyone interested ... looks like mike is now working. I did a hard reset of my iPhone (11 Pro Max), while also conducting a hard iDrive reset (holding the radio dial in for ~30 seconds) while the car was not running. Have been in and out of the car about 3 times now, and Waze is now working as it should. Hope this helps anyone in a similar boat.

OMGU812 · 01-19-2020, 05:37 PM

Quote:

Originally Posted by martinf79

For anyone interested ... looks like mike is now working. I did a hard reset of my iPhone (11 Pro Max), while also conducting a hard iDrive reset (holding the radio dial in for ~30 seconds) while the car was not running. Have been in and out of the car about 3 times now, and Waze is now working as it should. Hope this helps anyone in a similar boat.

Give it a while - it'll happen again. I've done the same, works ok for a while, and then it happens again.

polychromatic · 01-19-2020, 05:43 PM

While it’s easy to blame BMW for the glitches, more than likely it’s the peripheral technologies that are the culprit, ie Apple, Google, etc. They make changes to their OS without regard or testing how it impacts other users. Just say’in.

Bigtime78 · 01-19-2020, 06:30 PM

Quote:

Originally Posted by martinf79

For anyone interested ... looks like mike is now working. I did a hard reset of my iPhone (11 Pro Max), while also conducting a hard iDrive reset (holding the radio dial in for ~30 seconds) while the car was not running. Have been in and out of the car about 3 times now, and Waze is now working as it should. Hope this helps anyone in a similar boat.

Unfortunately its happening on my 2018 X5 as well. I have the same phone as you and coincidentally did the same things. Still happens on X5 and happens on our M850i

CruiseControl · 01-19-2020, 06:53 PM

Quote:

Originally Posted by Bigtime78

Quote:

Originally Posted by martinf79

For anyone interested ... looks like mike is now working. I did a hard reset of my iPhone (11 Pro Max), while also conducting a hard iDrive reset (holding the radio dial in for ~30 seconds) while the car was not running. Have been in and out of the car about 3 times now, and Waze is now working as it should. Hope this helps anyone in a similar boat.

Unfortunately its happening on my 2018 X5 as well. I have the same phone as you and coincidentally did the same things. Still happens on X5 and happens on our M850i

Same here. Same phone.

sahajesh · 01-20-2020, 04:12 AM

Had a response from Waze saying they are aware and working on a fix.

OMGU812 · 01-20-2020, 08:03 AM

Quote:

Originally Posted by sahajesh

Had a response from Waze saying they are aware and working on a fix.

That is great news. Thanks!

sahajesh · 01-20-2020, 08:05 AM

Quote:

Originally Posted by OMGU812

Quote:

Originally Posted by sahajesh

Had a response from Waze saying they are aware and working on a fix.

That is great news. Thanks!

Don't get too excited!

jersey john · 01-22-2020, 07:59 AM

Sounds like it's a software and phone issue and not BMW related. I have the same problem and it's occurred in my E70, my wife's car, and most recently, my rental. I thought it was just me. I even uninstalled and reinstalled the program to see if that would work.

pho · 01-22-2020, 02:34 PM

Indeed doesn't seem BMW specific; I had the same issue with an Audi a few weeks ago (etron)

sahajesh · 01-23-2020, 10:35 AM

New version of iOS Waze came out yesterday, not used it much but worth others trying this out. So far I have only used it once since the update so 1/1 isn't a good validation ratio.

randybobandy · 01-23-2020, 10:54 AM

posted this elsewhere, but not sure if anyone is using the iPhone 11...I have a few friends who are experiencing some of these issues.

EDIT: I know some people using the 13.3.1 beta said some issues were ironed out. It seems like Apple and the app devs are not on the same page with iOS 13...some of the changes they're making has hampered the devs in delivering a polished product.

https://ww.9to5mac.com/2020/01/22/ip...less-carplay/#

martinf79 · 01-23-2020, 05:21 PM

Quote:

Originally Posted by randybobandy

posted this elsewhere, but not sure if anyone is using the iPhone 11...I have a few friends who are experiencing some of these issues.

EDIT: I know some people using the 13.3.1 beta said some issues were ironed out. It seems like Apple and the app devs are not on the same page with iOS 13...some of the changes they're making has hampered the devs in delivering a polished product.

https://ww.9to5mac.com/2020/01/22/ip...less-carplay/#

Yup... I'm on iPhone 11 Pro Max

randybobandy · 01-24-2020, 08:39 AM

martinf79 they just released the third Public Beta for 13.3.1, so hopefully this can iron on these kinks. It's a shame, since my Xs was garbage and constantly disconnected & acted up. The 11 Pro Max has been flawless until recently...nothing wrong with the phone, just blaming it on software! It's an incredible phone...love going almost 2 days on a single charge.

01-19-2020, 09:34 AM	#1
martinf79 Captain 191 Rep 802 Posts Drives: 2020 G05 X5 M50i Join Date: May 2012 Location: Toronto, Canada iTrader: (0)	Anyone else's Waze no longer working correctly upon startup? This started as of yesterday. When ever I would start the car and go to car play, it would automatically have Waze open (as last app that was running). Map would be open and all would be fine. As of yesterday, all of the above is true, except I get a blank white map (all of the other Waze components of the app work - ie speed, user interface, etc... just the map is completely white). Only way to fix it is to go into my phone and close the app and re-open it, and it starts up correctly again. Not sure if there was an update it CarPlay, Waze or both which is now causing the issue? Anyone else experiencing this? Attached Images __________________ 2020 X5 M50i \| 2015 X3 28i xLine \| Retired 2013 335i M Sport
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01-19-2020, 10:53 AM	#3
OMGU812 Private First Class 57 Rep 129 Posts Drives: 2020 M5 Join Date: Jan 2019 Location: Tx iTrader: (0)	I've got a 2020 M5 - this happens to me about half the time. The easiest quick fix for me is to bring up WAZE on my phone, turn the app off via swiping up on it, and then selecting WAZE on Carplay. It's a pain, but it gets it reset. We also have a 2019 X5 - I drive it less (wife's car), but it happens there too.
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01-19-2020, 11:22 AM	#4
RVAGuy Lieutenant 167 Rep 418 Posts Drives: ‘20 X5/M50i (ordered); & Join Date: Dec 2019 Location: Richmond, VA iTrader: (0) Garage List 2014 BMW / 650 [0.00]	Perhaps the issue is with the phone software update.
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01-19-2020, 11:44 AM	#5
Andyx5 Private 36 Rep 82 Posts Drives: bmw x5 3.0d Join Date: Sep 2019 Location: uk iTrader: (0)	Yes it doing to me as well. Have to shut down down Waze using phone and start it again!
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01-19-2020, 11:46 AM	#6
martinf79 Captain 191 Rep 802 Posts Drives: 2020 G05 X5 M50i Join Date: May 2012 Location: Toronto, Canada iTrader: (0)	I don't get what's different now? It was working fine for 3 months??? Did this all start for folks recently ... or has it been like this for a while for others? __________________ 2020 X5 M50i \| 2015 X3 28i xLine \| Retired 2013 335i M Sport
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01-19-2020, 12:28 PM	#7
OMGU812 Private First Class 57 Rep 129 Posts Drives: 2020 M5 Join Date: Jan 2019 Location: Tx iTrader: (0)	I think it's IOS 13.3 that's the problem.
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01-19-2020, 02:50 PM	#8
CruiseControl Captain 216 Rep 814 Posts Drives: 2020 BMW X7 40iM Join Date: Jun 2019 Location: NY iTrader: (0)	I'm an x7 owner and I have the same problem, blank screens often. It's been so frequent that I switched to using Google Maps (not Apple) and I'm starting to like it more. Its accurate and reliable. When Waze works I start it and leave it running in the background to get the police alerts. There are also complaints in the x7 forum and here in the Waze forum about the same problem. https://www.waze.com/forum/viewtopic...8f252e96bf336a Last edited by CruiseControl; 01-19-2020 at 03:37 PM..
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01-19-2020, 05:06 PM	#9
martinf79 Captain 191 Rep 802 Posts Drives: 2020 G05 X5 M50i Join Date: May 2012 Location: Toronto, Canada iTrader: (0)	For anyone interested ... looks like mike is now working. I did a hard reset of my iPhone (11 Pro Max), while also conducting a hard iDrive reset (holding the radio dial in for ~30 seconds) while the car was not running. Have been in and out of the car about 3 times now, and Waze is now working as it should. Hope this helps anyone in a similar boat. __________________ 2020 X5 M50i \| 2015 X3 28i xLine \| Retired 2013 335i M Sport
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01-19-2020, 05:43 PM	#11
polychromatic Second Lieutenant 135 Rep 233 Posts Drives: E30, E44, E61, E07 Join Date: Dec 2019 Location: Central No. America iTrader: (0)	While it’s easy to blame BMW for the glitches, more than likely it’s the peripheral technologies that are the culprit, ie Apple, Google, etc. They make changes to their OS without regard or testing how it impacts other users. Just say’in.
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01-20-2020, 04:12 AM	#14
sahajesh Brigadier General 2294 Rep 4,451 Posts Drives: 2021 G05 X5 40i Tanzanite Blue Join Date: Nov 2013 Location: Sheffield, UK iTrader: (0)	Had a response from Waze saying they are aware and working on a fix.
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01-22-2020, 07:59 AM	#17
jersey john Private First Class 22 Rep 120 Posts Drives: X5 Join Date: Dec 2016 Location: Bergen County, NJ iTrader: (0)	Sounds like it's a software and phone issue and not BMW related. I have the same problem and it's occurred in my E70, my wife's car, and most recently, my rental. I thought it was just me. I even uninstalled and reinstalled the program to see if that would work. __________________ If winning isn't everything, then why keep score? I feel like every day is the Kobayashi Maru and my name's not James T. Kirk
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01-22-2020, 02:34 PM	#18
pho Private First Class 116 Rep 143 Posts Drives: X5 xDrive45e Join Date: Jan 2020 Location: Belgium iTrader: (0)	Indeed doesn't seem BMW specific; I had the same issue with an Audi a few weeks ago (etron)
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01-23-2020, 10:35 AM	#19
sahajesh Brigadier General 2294 Rep 4,451 Posts Drives: 2021 G05 X5 40i Tanzanite Blue Join Date: Nov 2013 Location: Sheffield, UK iTrader: (0)	New version of iOS Waze came out yesterday, not used it much but worth others trying this out. So far I have only used it once since the update so 1/1 isn't a good validation ratio.
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01-23-2020, 10:54 AM	#20
randybobandy Rick James 305 Rep 784 Posts Drives: 2020 BMW M340i xDrive Join Date: Oct 2019 Location: USA iTrader: (0)	posted this elsewhere, but not sure if anyone is using the iPhone 11...I have a few friends who are experiencing some of these issues. EDIT: I know some people using the 13.3.1 beta said some issues were ironed out. It seems like Apple and the app devs are not on the same page with iOS 13...some of the changes they're making has hampered the devs in delivering a polished product. https://ww.9to5mac.com/2020/01/22/ip...less-carplay/#
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01-24-2020, 08:39 AM	#22
randybobandy Rick James 305 Rep 784 Posts Drives: 2020 BMW M340i xDrive Join Date: Oct 2019 Location: USA iTrader: (0)	martinf79 they just released the third Public Beta for 13.3.1, so hopefully this can iron on these kinks. It's a shame, since my Xs was garbage and constantly disconnected & acted up. The 11 Pro Max has been flawless until recently...nothing wrong with the phone, just blaming it on software! It's an incredible phone...love going almost 2 days on a single charge.
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