[mobilejo]

Originally Posted by BMPHIL

Get a life and admit you are wrong.

Will you do the same?:

Originally Posted by BMPHIL

If you have proof of BMW saying it I will apologise,

Originally Posted by Marty in NY

I contacted Bernard Kuhnt, BMW NA CEO about this issue and was informed on Feb 11, 2020 "The seat concept was intentionally changed to a less tight and softer look which ultimately adds to the comfort of the seat"

[LexxM3]

Originally Posted by OzzieJeff

Self inflicted? They fold in like airplane seats...

Ugh, my eyes, I am blinded … uuugggghh …

[AndroidRobot]

here are my seats at delivery vs when I traded it in a couple of months ago. I would say about 95% of the wrinkles went away. Build date was 01/19, Tartufo Merino leather. It's hard to accurately capture the color.

[BMPHIL]

Originally Posted by mobilejo

will you do the same?:

Proof in writing, not I made a phone call. Also if true why didn't they make the front seats "more comfortable", total rubbish.

[TurtleBoy]

Originally Posted by BMPHIL

proof in writing, not i made a phone call.

The correspondence was by email, you already commented on it last year.

I’m actually starting to feel sorry for you. I hope this is just some stupid persona you like to use online and not that you are this way in real life. If it isn’t I wish you the best in everyday interactions and hopefully things get better.

[X5 45e]

I think my wrinkles are minor (December 2019 delivery). Probably the 4 months old puppy should worry me more.

[BMPHIL]

Originally Posted by TurtleBoy

The correspondence was by email, you already commented on it last year.

I’m actually starting to feel sorry for you. I hope this is just some stupid persona you like to use online and not that you are this way in real life. If it isn’t I wish you the best in everyday interactions and hopefully things get better.

Sad man on a keyboard, post the email if it exists anywhere but your head.
Unbelievable that anybody in their right mind could think the wrinkles were meant to be there.
On a luxury brand they would be consistent not variable, that's how mass production works.

[TurtleBoy]

Originally Posted by BMPHIL

Sad man on a keyboard, post the email if it exists anywhere but your head.
Unbelievable that anybody in their right mind could think the wrinkles were meant to be there.
On a luxury brand they would be consistent not variable, that's how mass production works.

OMG, I should have taken my advice and not wasted my time on you since you can’t even follow the simplest of conversations. Marty is the one who got the information.

It shouldn’t be surprising you made that meaningless remark about the mass production, you have shown time and time again that you have no interest in learning about the seats or paying attention to the information that people have presented. Maybe if you ever decide to have a conversation like an adult you will read through the thread first, you will be surprised at how much you learn so you don’t continue to sound so foolish.

[elp]

Is this normal? Will warranty cover this? This is on a 1 week old X7

[iceRN09]

Originally Posted by elp

Is this normal? Will warranty cover this? This is on a 1 week old X7

What kind of seat are they?

[elp]

Originally Posted by iceRN09

What kind of seat are they?

It's Varnasca

[iceRN09]

Originally Posted by elp

It's Varnasca

Looks like some weight placed on that seat... i will check mine later.. i dont recall mine having an issue

[elp]

Originally Posted by iceRN09

Looks like some weight placed on that seat... i will check mine later.. i dont recall mine having an issue

The seat has been pretty much unused since delivery about a week ago.

[TurtleBoy]

Originally Posted by elp

Is this normal? Will warranty cover this? This is on a 1 week old X7

That is not normal and should be a warranty item. Have your dealer check it out.

[Marty in NY]

Originally Posted by BMPHIL

Proof in writing, not I made a phone call. Also if true why didn't they make the front seats "more comfortable", total rubbish.

Geez, I go away for a couple days and all hell breaks loose! What’s the world coming to? Oh .. yeah…it’s the wrinkly seats issue!

This is just a car forum, a good one too, and those who come here come to get help, answers, alert us of things they’ve found and some friendly back and forth banter not hurtful derogatory remarks. This isn’t a court of law, I’m not going to nor trying to prove anything, just stating the facts as they were presented to me. BMPHIL , its up to you whether you want to believe what I wrote and what BMW NA stated or not. What is so critical about this topic that you need proof from BMW? You can go after it yourself if you choose not to believe others, no need to attack anyone. Personally, I really don’t care, I know the context in which I wrote it and I try to state the facts and be helpful as well as adding a bit of humor here and there.

You already saw what I posted from BMW on this topic early last year when I posted it and you replied to it with your thoughts shortly thereafter. I’m not one to continue one upping people, I just don’t have a need for that. So you can reply to this post if you feel the need but don’t expect me to counter if your reply is negative, I’ll just ignore it.

[Auricom]

Originally Posted by elp

Is this normal? Will warranty cover this? This is on a 1 week old X7

Oh my, that’s just not normal.

[elp]

Originally Posted by Auricom

Oh my, that’s just not normal.

Went to see the dealer today and was told that the seat will need to be heated and shrank. If that doesn't work, the leather cover will have to be replaced. Does anyone know if this (heating and shrinking) is common practice? And will it cause damage or have longer term effect on the leather? Wondering if I should press on having it replaced instead.

[TurtleBoy]

Originally Posted by elp

Went to see the dealer today and was told that the seat will need to be heated and shrank. If that doesn't work, the leather cover will have to be replaced. Does anyone know if this (heating and shrinking) is common practice? And will it cause damage or have longer term effect on the leather? Wondering if I should press on having it replaced instead.

I think that is common with leather work. You might as well give them a chance to try it since you have the 4 year warranty so if it cones back or has any side effects within the next four years they can replace it.

[elp]

Originally Posted by TurtleBoy

I think that is common with leather work. You might as well give them a chance to try it since you have the 4 year warranty so if it cones back or has any side effects within the next four years they can replace it.

Good point. Thanks

[BMPHIL]

Originally Posted by elp

Went to see the dealer today and was told that the seat will need to be heated and shrank. If that doesn't work, the leather cover will have to be replaced. Does anyone know if this (heating and shrinking) is common practice? And will it cause damage or have longer term effect on the leather? Wondering if I should press on having it replaced instead.

Won't work elp, I had it done 3 times on a land rover, looks ok for a time and then goes back to how it is now, in the end they replaced the leather

[BMPHIL]

Originally Posted by TurtleBoy

OMG, I should have taken my advice and not wasted my time on you since you can’t even follow the simplest of conversations. Marty is the one who got the information.

It shouldn’t be surprising you made that meaningless remark about the mass production, you have shown time and time again that you have no interest in learning about the seats or paying attention to the information that people have presented. Maybe if you ever decide to have a conversation like an adult you will read through the thread first, you will be surprised at how much you learn so you don’t continue to sound so foolish.

I certainly won't learn from you, funny how most of the wrinkles have disappeared on recently produced cars, obviously BMW have decided to make the seats less comfortable. If you bother to read few the posts the vast majority of owners disagreed with your posts.

[amphiprion]

Originally Posted by AndroidRobot

here are my seats at delivery vs when I traded it in a couple of months ago. I would say about 95% of the wrinkles went away. Build date was 01/19, Tartufo Merino leather. It's hard to accurately capture the color.

I think this adds an interesting dynamic to this thread: Age-reversing wrinkles.

I’ll have to do the same with the pictures I’ve posted here shortly after delivery vs now. My seats are like Android’s, Merino and had minimal “comfort” wrinkles.