[JMD]

Originally Posted by TurtleBoy

It may be inactive due to technology.

Hey Turtleboy,...I should have stated,...when attempting to add "DAP",...thee is a "Note" that provides information about it on being active for 8-Years.

So, I was wondering if some part of the hardware becomes unreliable after 8-years or so and BMW renders the entire system inactive!

[TurtleBoy]

Originally Posted by JMD

Hey Turtleboy,...I should have stated,...when attempting to add "DAP",...thee is a "Note" that provides information about it on being active for 8-Years.

So, I was wondering if some part of the hardware becomes unreliable after 8-years or so and BMW renders the entire system inactive!

I understand what you meant. They may, which is the operative word, shut down the Highway Assist feature due to the mapping technology not being available, contract expiring, different technologies, etc.

[JMD]

Originally Posted by TurtleBoy

I understand what you meant. They may, which is the operative word, shut down the Highway Assist feature due to the mapping technology not being available, contract expiring, different technologies, etc.

Oh, ok. Noted and thank you.

[letsgopony]

Originally Posted by schaNYC

I reported to tech support, they fixed it. Surprised they turned around on it so quick. I got it to work this morning.

Could you share how you contacted the tech support? Didn't find a way on the website. I will go bother them until they fully fix it.

[schaNYC]

Originally Posted by letsgopony

Could you share how you contacted the tech support? Didn't find a way on the website. I will go bother them until they fully fix it.

Can't recall how I got there but I got an email back from this address:

bmwiconcierge@bmwusa.com

I assume genius can also help.

bmwgenius@bmwusa.com

[jjkusaf]

Originally Posted by letsgopony

Really appreciate it!

The button is working now but seems the DAP can't be chosen alone with M Sport. This should be a valid combination according to the MY25 build guide.

The configurator seems to be working properly now (50e). Was having the same issue yesterday...went in just now and it seems fine.

[letsgopony]

Originally Posted by jjkusaf

The configurator seems to be working properly now (50e). Was having the same issue yesterday...went in just now and it seems fine.

It's working fine finally!

Was wondering if their software engineers got pulled to the garage to fix the 50e CELs