10-17-2019, 08:09 AM | #23 | |
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I park in a building garage where I literally have inches on both sides between 2 poles. Day 1 of having the car, it kept stopping because I was too close to the poles and it automatically stopped when I was about a foot away from back wall. Welcome to NYC parking
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10-17-2019, 08:12 AM | #24 | |
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*** Please get back to me today about what the rep says. This collision happened when using backup assistant, which failed as did the collision avoidance system. The reason I stopped in this parking lot is because my navigation system wouldn't take me to a nearby address, and I was trying to figure out what was wrong. All of these issues are insane for a brand new, expensive car like mine. In addition, Repair delays are a chronic problem with BMW, as are iDrive updates. I need to take this car on a long trip in December and want to be sure iDrive and navigation is working correctly before I go. I'm seriously thinking of getting rid of the car before then, it is hard to trust it any more. I am making a monthly payment of $1,200 and don't have the car to use. For an indeterminate length of time. If you would like, put me in touch with the rep directly. I want to hear something TODAY and It seems unfair and, at this point, counterproductive, for you to be in the middle of this mess. |
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10-17-2019, 08:18 AM | #25 | |
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That's what your bumper did, allow the vehicle to sustain a low-speed impact without damage to the vehicle's safety systems, and to protect pedestrians from injury. There are bumper absorbers behind the decorative bumper that absorbs more of the impact energy in a collision. No bumper is going to prevent the pole from damaging the back of vehicle unless it was rolling at less than 2.5mph and the pole no more than 18" (international regulation for front/rear bumper protection). Hopefully it gets resolved though as not quickly as expected for a vehicle that's been in production for a year.
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10-17-2019, 08:48 AM | #26 |
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Sounds like you had the other foot on the gas. The Backup Assistant does not provide any acceleration, the driver is responsible for that. It is also hard to believe that it got the route wrong since you drove past the pole on the way into the spot.
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10-17-2019, 10:23 AM | #27 | |
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The messages warn you to keep your foot in the brake. I’ve used it a lot just pulling out of my driveway, so it wasn’t the first time. I always keep my foot on the brake. It is really stupid that it accelerates so fast, seems like an accident waiting to happen.... I’m really over the BMW thing. This car has gotta go. I’ve made up my mind. I’ll take the financial hit and get into a car that makes sense. |
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10-17-2019, 10:28 AM | #28 | |
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10-17-2019, 10:35 AM | #29 |
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I'm more concerned with the backup assistant hitting the pole when she clearly didn't hit it when she parked the car. Either the assistant was switched off by mistake, or it didn't follow the saved route like it should have. Something is not adding up here.
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10-17-2019, 10:37 AM | #30 |
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My guess is she was not using the Backup Assistant.
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10-17-2019, 10:45 AM | #31 | |
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My insurance is paying for it, which means I am paying for it. Lesson learned. It was fun while it lasted but I’ll find a car that has more reliable tech and better service. I can afford the hit. Car has got to go. |
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10-17-2019, 10:47 AM | #32 |
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You could be right, but I hit the backup assistant and started the process as I always do. Maybe I touched the wheel inadvertently, I don’t know. But it shouldn’t have crashed me into a line of poles that was clearly visible to the cameras.
It just doesn’t work and I don’t trust it any more. |
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10-17-2019, 10:51 AM | #33 | |
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10-17-2019, 11:02 AM | #34 | |
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OP, Sorry for the accident happening, but no way anyone can blame the manufacture or tech for an accident. As for a loaner, it depends on your dealership. I've received a loaner for a few weeks for non service repairs. Its usually the insurance that covers our rental in cases like this, but we asked dealership nicely and they gave us a loaner. The price for repair will vary from repair shops, but it is what it is. high price for parts and repair on a luxury car is normal, that's why we have insurance. shortage of parts happens all the time, but can BMW make it easier for customer, yes. BMW might not be the "perfect" car, but suggesting this is your last BMW is quite ____. you mentioned you have many cars, if those cars were perfect, you would have purchased this BMW...Probably best your going sell it after repairs, not worth the stress. Its just a fender bender and you were not injured. Good luck |
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10-17-2019, 11:03 AM | #35 | |
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Honestly I’d have to go under hypnosis to remember all the details. Accidents are usually accidents because you never see them coming. I wasn’t distracted by music or a gabby passenger. I was paying attention. Then wham. |
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10-17-2019, 11:06 AM | #36 | |
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10-17-2019, 11:08 AM | #37 | |
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We all know the tech in the G05 is as flakey as home made apple pie crust...one of the reasons I am still sitting on the bench. We also know that for some unknown reason, BMW is lacking in their ability to have replacement parts readily available. Thing is, if you don't need replacement parts, you don't care and if you don't use the flakey tech stuff, you don't care. So we buy the cars thinking that only the other guy will have these issues. However, you knew all this before buying it due to this great forum and owners willingness to share the not-so-great stuff. Unfortunately, you now need parts so you certainly do and should care and get frustrated, I would too. However, take a step back from it all and remember how much you like your X5. You can sell it and switch to something else but it won't please you as much as your X5 does. It won't drive like it, won't accelerate like it, won't look like it, won't have the wonderful interior the X5 does. You will miss it. Continue your approach with BMW because you don't get what you don't ask for and keep the pressure on your dealer to get your car fixed but accidents happen and cars get fixed and that's what insurance is for. I have had two windshields replaced which cost more than three years of my car insurance, Im happy that I am finally getting something in return for the years worth of insurance premiums I've paid You are not the first to have an accident in an X5, you'll come out of this ok and be back behind the wheel with a smile on your face. ..and, this is your opportunity to tell the repair center to put a little metal behind the bumper so you can use your magnetic cat stickers Hang in there. |
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10-17-2019, 11:10 AM | #38 | |
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10-17-2019, 12:34 PM | #39 | |
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Next car is going to be metal, if such a thing still exists. Might have to swing over to the dark side and look at big fancy pickups. The bumpers on those at least LOOK substantial. |
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10-17-2019, 12:53 PM | #40 | |
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This is our first costly accident and luckily no other cars or people were involved. But the reality is that the insurance is basically a prepaid loan. In my experience, they jack up your rates enough to cover their cost over the next few years. So, insurance isn’t really paying for this - or any other accident. I am, and you are too. Insurance companies are not in the habit of breaking even. I have a little background with bumpers. When I worked on the national staff at AAA in the 1980s, the government was allowing car makers to go from a 5mph bumper standard, to 2.5 mph. As a consumer advocate, AAA had a lot to say about it. I was a writer and wrote articles for the national magazine on it. That was a very long time ago, but clearly bumpers no longer need to meet ANY standard. My bumper might as well have been on Pluto for all the good it did me when I hit that pole. It’s plastic. Probably less protective than a rubbermade fridge storage container. It just crumbled. I feel like telling the shop to not put another one on the car. It is totally useless. And costing me (ie my insurance) thousands. When I buy a high-end car, I kinda expect it to include a bumper that works. My husband is giving me the same lecture you did. Don’t do anything rash. He knows I love the car, and I think secretly he kinda likes it too. I agree. I will not get another BMW but that probably won’t happen next week. Or maybe next year. And the next one is going to have REAL bumpers. That will probably put me in the pickup truck category. But hey, I’m open minded. You can get some very sweet trucks these days. In the meantime I’m driving a car on pins and needles knowing that if I get even small damage to it, i won’t have it for weeks and it will cost a fortune to repair. Not sure I’m going to love driving it so much, if at all. TBD .... I still feel confident that it will keep passengers safe, but that is simply my optimistic nature. Is THAT really true? Who knows? I hope I never find out. |
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10-17-2019, 12:55 PM | #41 | |
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10-17-2019, 01:02 PM | #42 | |
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The reality is that car parts come from all over the world. A Toyota or a Honda is as much “made in the USA” as a domestic car. So your parts may have come from japan, Mexico or China, shipped to Bavaria, THEN sent to the US. Car makers know this. It is insane that they don’t set up more manageable parts systems. Stupid is what it is. When we bought our highlander in 2011 it was just after the Japanese earthquake/tidal wave/nuclear disaster. Most cars of ANY brand couldn’t be made because all the paint comes from Japan. We were happy to get a car off the lot because we needed one quick, but they were getting very picked over. It is what it is. Not sure any other brand will be better in terms of repair timelines, so I guess it’s the devil you know or the devil you don’t. |
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10-17-2019, 01:15 PM | #43 |
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I just looked it up.
3) What are the Federal regulations for bumpers? 49 CFR Part 581, “The bumper standard,” prescribes performance requirements for passenger cars in low-speed front and rear collisions. It applies to front and rear bumpers on passenger cars to prevent the damage to the car body and safety related equipment at barrier impact speeds of 2½ mph across the full width and 1½ mph on the corners. This is equivalent to a 5 mph crash into a parked vehicle of the same weight. The standard requires protection in the region 16 to 20 inches above the road surface and the manufacturer can provide the protection by any means it wants. For example, some vehicles do not have a solid bumper across the vehicle, but meet the standard by strategically placed bumper guards and corner guards. 4) Are all vehicle classes required to meet the Federal bumper standard? No. The Federal bumper standard does not apply to sport utility vehicles (SUVs), minivans, or pickups trucks; only passenger cars. The agency has chosen not to regulate bumper performance or elevation for these vehicle classes because of the potential compromise to the vehicle utility in operating on loading ramps and off road situations. Here is the link https://sparebumper.com/federal-bumper-standards/ |
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10-17-2019, 01:26 PM | #44 | |
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