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      04-22-2023, 07:58 AM   #23
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I got this update notification about a month ago. I did the usual. I had it downloaded to my phone. When I got into the car, I think it gave me an alert and asked if I'm ready to install or something like that. I did it and it went through fine. I noticed after this update ASS seemed to work more smoothly. Did anyone else feel this? It says that it's supposed to improve some functionality but not sure what exactly. Anyone knows?
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      04-22-2023, 09:12 AM   #24
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Quote:
Originally Posted by rmorin1249 View Post
The app is saying the vehicle needs to be parked outdoors with a clear view to the sky. Is this for the download AND the install? My X5 says the download is ready to be installed so I've been parking in my garage, locked and on a battery maintainer. Should I park it outdoors? So frustrating!
I did it inside garage without any problem. No battery maintainer either.
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      04-22-2023, 09:22 AM   #25
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Just updated to .60 version. No issues except all coding was erased again! 😞
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      04-22-2023, 11:55 AM   #26
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Adding to the thread: same issue here (car prompting, phone app clueless). Tried restarting app, logging in/out, updating status, etc.; nothing. Going to call Genius line on Monday, try to get escalated to someone who can figure out how to make the app not suck as much.
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      04-22-2023, 04:11 PM   #27
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I received the notification on my car on Wednesday that the update was available and directed me to the app. The app thinks it's up to date with the old version. I've tried about everything on the app without success. Looks like a bunch of us are in Purgatory.
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      04-22-2023, 05:55 PM   #28
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While it is rare to have a problem during the actual firmware update in the vehicle, if something does go wrong, BMW might be able to help IF they have good access to the cellular connection in the vehicle, and, worst case if that can't resolve the problem, since you may not be able to put the vehicle in neutral, it's much easier to gain access to the vehicle if it's already outside of the garage. IOW, if everything works right (most of the time), you could do the update anywhere, but if it goes wrong, you really want it where it can be accessed as it might require being towed to the shop to resolve it.
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      04-22-2023, 07:31 PM   #29
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just another fcuk up from BMW's side, entity well known for the lack of performance in vehicle electronics

They force you to run updates through Mybmw app ONLY, while they did not even care to verify whether that works or not.

In this case, it obviously does not work.


When they released this, they were probably

BMW is such a disgrace and disappointment !


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      04-23-2023, 07:20 AM   #30
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Quote:
Originally Posted by remeeno View Post
just another fcuk up from BMW's side, entity well known for the lack of performance in vehicle electronics

They force you to run updates through Mybmw app ONLY, while they did not even care to verify whether that works or not.

In this case, it obviously does not work.


When they released this, they were probably

BMW is such a disgrace and disappointment !


Attachment 3162557
I have to agree. BMW does need to up their game when it comes to OTA updates.
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      04-23-2023, 08:36 AM   #31
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Quote:
Originally Posted by rmorin1249 View Post
The app is saying the vehicle needs to be parked outdoors with a clear view to the sky. Is this for the download AND the install? My X5 says the download is ready to be installed so I've been parking in my garage, locked and on a battery maintainer. Should I park it outdoors? So frustrating!
All my upgrades have installed just fine in the garage.

The procedures and requirements for downloading and installation are a lot more complicated than they should be. You do have to check every box.
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      04-23-2023, 12:16 PM   #32
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I was able to update this morning. The parking break has to be on.
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      04-23-2023, 04:21 PM   #33
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Quote:
Originally Posted by XSnake View Post
I was able to update this morning. The parking break has to be on.
I can't imagine the parking brake has anything to do with the problems most of us are having, where our apps are reporting we are up to date and apparently are not downloading the software update. Something is going wrong before we get to that step and the problem appears fairly widespread.
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      04-23-2023, 07:52 PM   #34
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I have tried multiple times with all doors locked, all windows up, parking brake on, battery maintainer connected and still no install.
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      04-23-2023, 08:06 PM   #35
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Quote:
Originally Posted by DonKeedic View Post
I can't imagine the parking brake has anything to do with the problems most of us are having, where our apps are reporting we are up to date and apparently are not downloading the software update. Something is going wrong before we get to that step and the problem appears fairly widespread.
No doubt you have some other issue(s) going on, but the parking brake (among other steps) definitely needs to be applied before the installation will start. It is a PITA the way BMW has the OTA Update process setup. I believe they have it this way so most owners will get frustrated and don't bother installing it (saving BMW precious server time), or they hope you will take the car to the dealer, pay them their ransom, and have them install it. Problem with the last part is that many dealers are afraid to perform any updates since sometimes they will brick a module and then the wait begins to get one from Germany.

BMW really needs to contract with a firm that knows how to do this effortlessly.
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      04-23-2023, 09:15 PM   #36
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I’m believing most people outside of this forum won’t bothered by this at all, which is probably 99% of bmw owners. It is not like idrive or the car aren’t working. If these aren’t working, they will just take it in for warranty.
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      04-24-2023, 09:02 AM   #37
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X5 screen says 07/2022.59 is installed. MY BMW app says 03/2021.50 is installed. The new 11/2022.60 will not download to my phone. I called Genius and was told that if the car and the MY BMW app become out of sync you must take the vehicle to the dealer to get it rectified.
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      04-24-2023, 09:17 AM   #38
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I feel a bit sheepish here, as my OTA update to this version seemed to work great and as advertised. Does anyone know where to find details about what this update included? The summary refers to general improvements but I'm hoping for more details on particular past bugs (personal settings changing randomly, automatic time zone not working, etc). Thank you.
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      04-24-2023, 12:59 PM   #39
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The only thing that BMW has to do is to make the update available in the MyMBW account but they haven't.
The vehicle says that update is available but the app says the old version is latest one.
What a bad bmw joke !

Last edited by STEALERHSIPS GONE SOON; 06-27-2023 at 01:37 PM..
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      04-24-2023, 01:10 PM   #40
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Quote:
Originally Posted by remeeno View Post
that is baloney !!
the app on your device does not sync with the vehicle, ever!
Obviously this is not correct and the app does get information from the vehicle, including the version of the software that it is running. If you get your iDrive updated by a dealer the new version will show in the app.

OP - Your dealer will not be able to sync the two. Try deleting the app and reinstalling. Are you having any other issues with the app? Can you remote start?, hit the horn, get window status, etc.?
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      04-24-2023, 03:31 PM   #41
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Quote:
Originally Posted by TurtleBoy View Post
Obviously this is not correct and the app does get information from the vehicle, including the version of the software that it is running. If you get your iDrive updated by a dealer the new version will show in the app.

OP - Your dealer will not be able to sync the two. Try deleting the app and reinstalling. Are you having any other issues with the app? Can you remote start?, hit the horn, get window status, etc.?

My dealer is where I got the last update, so I'm wondering if they didn't complete something to update the app. The app works fine for all other functions. It just has the wrong OS version and won't download the new one. I have deleted and reinstalled the app. No changes
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      04-25-2023, 11:00 AM   #42
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In the same boat as many here. Update shows up in the car telling me to use the MyBMW app to download it. iOS app says 07/2022.58 is the latest.

2022 X5 45e
I’ve tried deleting the app logging out, resetting iDrive, etc etc. no changes. Still shows no updates in MyBMW app.
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      04-25-2023, 12:59 PM   #43
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I was able to upload 11/2022 to the car, however, it did not install. Finally took it to the dealership to have them install. They installed 3/2023. My app still says I am up to date and running 7/2022. I thought over night it might update on the app but it hasn't.

I have no release notes for 3/2023. Does anyone have them that can post to the forum?
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      04-25-2023, 01:34 PM   #44
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Quote:
Originally Posted by TurtleBoy View Post
Obviously this is not correct and the app does get information from the vehicle, including the version of the software that it is running. If you get your iDrive updated by a dealer the new version will show in the app.

OP - Your dealer will not be able to sync the two. Try deleting the app and reinstalling. Are you having any other issues with the app? Can you remote start?, hit the horn, get window status, etc.?

the app does get information from the vehicle, including the version of the software that it is running but it does not sync with the vehicle directly but with an intermediary = the bmw server!

the app is just an interface = a way to present your account info on a smart device and/or to send info/ data/ commands to bmw (server) who will initiate actions further on (like in remote start, open, lock and so on)
The app does not interact with your vehicle directly and to prove that just send any command to the vehicle without internet connection, see if it works! It won't.

the app sources its info/ data from the BMW account - the one you initiate when you purchase/ lease the vehicle, PRIOR to installing/ having the MyBMW on any device.

BMW conditioning the delivery of services already paid for by the use of an app or even a smart phone is totally wrong.
I may want to drive a bmw and still not want use a non smart phone or device (just a hypothetical situation but still a possible one). Not to mention that bmw used to make those updates without the conditioning of any app, just a short while ago.

Why is it any of my fault they released 2023 update while my vehicle still shows 2021 whatever? I take the vehicle in for maintenance regularly and it's not even 3 years old, it's not my fault and I am not getting the services I paid for.

We are being taken advantage of in the "pay more while you get less" bmw's game. We should be coherently expressing our opinions regarding the quality of product/ services that we've paid for.
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