04-11-2022, 11:05 PM | #1 |
Private
49
Rep 58
Posts |
BMW Digital Key
Hey everyone. I’ve been messing with my car for the past few months and have noticed a section in the iDrive for a Digital Key. After researching, I’ve found that the only way to get a digital key is through the MyBMW app. My app doesn’t have the Digital Key option.
My question is: has anyone else had this issue where the car shows it as a feature but you aren’t able to get one because the app doesn’t offer it? And if you have and you have a digital key now, what steps did you take? |
04-12-2022, 07:16 AM | #2 |
Major General
4654
Rep 8,696
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
what country are you located?
Digital Key is an option only if you have Comfort Access (not as standard as one would think). are you certain the Digital Key tile is not offered in your MyBMW app? IOW, did you swipe the tiles properly to 'turn the pages'? |
Appreciate
0
|
04-12-2022, 09:04 PM | #3 |
Private
49
Rep 58
Posts |
I’m located in the US. I do have comfort access in my build. I know because I have it set to lock and unlock as I walk to and from the car. I looked in my app, but it only offers “Vehicle Finder”, “Engine Start”, “Remote Camera”, and “Remote History”. I reached out to the feedback portion of the app, but I haven’t heard back yet.
|
Appreciate
0
|
04-13-2022, 01:15 PM | #4 | |
Enlisted Member
23
Rep 39
Posts
Drives: 2022 BMW X5 xDrive40i
Join Date: Feb 2022
Location: Chicago, IL
|
Quote:
|
|
Appreciate
0
|
04-15-2022, 07:22 PM | #5 | |
Private First Class
41
Rep 133
Posts |
Quote:
I myself have a 2019 X5 My0419 and don't have the Digital Key Tile on the My BMW app. Shame cause I used to have a Samsung Phone and I was able to put the digital key into it until BMW discontinued it. Armando |
|
Appreciate
0
|
04-16-2022, 05:45 AM | #7 |
Major
629
Rep 1,154
Posts |
Not an expert but didn't the X5 have digital key for iphone but not for samsung in 2019.
__________________
2024 M60i Frozen pure grey/Black Merino
2023 M50i Tanzanite / Ivory/Night Blue Merino gone 2022 40i G05 Arctic grey/Ivory Merino gone |
Appreciate
1
callouscrab17.50 |
04-16-2022, 06:44 AM | #8 |
General
13269
Rep 19,789
Posts |
Are you maybe referring to the card? The 2019's don't support the digital key on the phone.
__________________
2021 BMW G20 M340i xDrive - Verde Ermes/Black - 03/2024.40
2019 BMW G05 X5 xDrive40i - Phytonic Blue/Cognac - 11/2023.50 |
Appreciate
0
|
04-16-2022, 07:43 AM | #9 |
Major General
4654
Rep 8,696
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
|
Appreciate
0
|
04-16-2022, 08:31 AM | #11 |
Major General
4654
Rep 8,696
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
here's the latest info on Digital Key, Digital Key Plus, and Digital KeyCard
https://www.bmw.co.uk/en/topics/owne...gital-key.html |
Appreciate
0
|
04-16-2022, 12:11 PM | #12 |
Lieutenant Colonel
817
Rep 1,785
Posts |
|
Appreciate
0
|
04-16-2022, 12:38 PM | #13 | |
Major General
4654
Rep 8,696
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
Quote:
the digital KeyCard won't pair with your phone. it's set up through iDrive, which you've already done and use successfully. Digital Key for compatible phones is set up through the MyBMW app for cars produced July 2020 and later. you have an MY19, so you don't have the Digital Key feature, only the digital KeyCard. |
|
04-16-2022, 03:59 PM | #14 | |
Lieutenant Colonel
817
Rep 1,785
Posts |
Quote:
|
|
Appreciate
1
nZtiZia4653.50 |
04-16-2022, 07:32 PM | #15 | |
Private
49
Rep 58
Posts |
Quote:
@mandomedic112 For some reason, I was under the impression that all MY2019 X5's had Digital Key (via my iPhone 12 Pro Max and not the key card) capability, especially since I'm able to activate one via the iDrive. I have a 03-29-2019 build. I've attached a picture of the "Activate Key" setting in my vehicle. If I am misunderstanding what it means, please let me know. |
|
Appreciate
0
|
04-16-2022, 08:02 PM | #16 |
Private
49
Rep 58
Posts |
Update: I removed my vehicle from the My BMW App, I deleted the app, reinstalled and added the vehicle back. Still no Digital Key tile in the app.
When I looked it up in the Digital Manual, it mentioned that the Service Center has to set up a pin or code for the Digital Key. The next time I go in for service I will ask them about it. Thanks everyone for all of the information and the replies! |
Appreciate
0
|
04-16-2022, 10:24 PM | #17 | |
Major General
4654
Rep 8,696
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
Quote:
you mentioned you have MY19. that's the reason. as mentioned above, MY19 doesn't support Digital Key for iPhones. support was provided with new hardware on July 2020 to current builds. your MY19 supports the digital KeyCard, not the Digital Key for iPhones which explains why you don't have the Digital Key tile in your MyBMW app. click on this link for the latest info on Digital Key: https://www.bmw.co.uk/en/topics/owne...gital-key.html i've included and noted the relevant model year requirement below: Last edited by nZtiZia; 04-16-2022 at 10:34 PM.. |
|
Appreciate
0
|
04-17-2022, 09:21 AM | #18 |
General
13269
Rep 19,789
Posts |
I think we should clarify what we mean by Digital Key. The early version for Androids, I think only Samsungs, was available on the 2019's but that was removed and replaced with the changes made in the 2020s.
Edit: It was only available for the Samsung Galaxy 7s at first and then some more Samsung phones were added. Here is a video and PDF.
__________________
2021 BMW G20 M340i xDrive - Verde Ermes/Black - 03/2024.40
2019 BMW G05 X5 xDrive40i - Phytonic Blue/Cognac - 11/2023.50 Last edited by TurtleBoy; 04-17-2022 at 09:27 AM.. |
04-17-2022, 05:20 PM | #19 |
Major
629
Rep 1,154
Posts |
You couldn't get the digital key on GalaxyS20, you could on S21 but can't on S22
__________________
2024 M60i Frozen pure grey/Black Merino
2023 M50i Tanzanite / Ivory/Night Blue Merino gone 2022 40i G05 Arctic grey/Ivory Merino gone |
Appreciate
0
|
04-29-2022, 06:21 PM | #20 | |
Private
49
Rep 58
Posts |
Quote:
|
|
Appreciate
0
|
04-30-2022, 11:52 AM | #22 | ||
Major
538
Rep 1,201
Posts |
Quote:
__________________
2022 X7 M50i Phytonic Blue
2019 M5 MBB (wife's DD) |
||
Appreciate
0
|
Post Reply |
Bookmarks |
|
|