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      05-08-2021, 08:15 AM   #1
bmaxplus
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Drive shaft issue.

Hello. Need advise. I got new X5 (south new jersey) few months ago. Vibration around 50/60 mph. Took it to dealer. They said possibly drive shift or axle, need a part to replace. I have a loaner for almost two weeks now, not sure what will be a time frame. Honestly, I don't want this car even if it would be repaired. What can I do? Thanks.
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      05-08-2021, 08:37 AM   #2
todd92
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Many parts are in short supply with unknown delivery times.

You are saying you don't want the car back even after it's fixed? Sell it or trade it.

If it takes too long to fix because of the part is unavailable, you can go the buyback/lemon route, each states law are different, read the law to see what thresholds need to be met.
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      06-01-2021, 08:26 PM   #3
bmaxplus
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Got my car back in two weeks with replaced drive shaft. Still a steering wheel vibration at any speed now. Back to the dealer who sold and replaced a drive shaft; they said it is normal. Took it to other (bigger) dealership, they found the issue with tires, flat spots, but could not fix it since it is not the place I bought it from. Came back to my dealership with all the papers documentation, they said you car is fine and that dealership is mistaking and you are (me) too sensitive; service manger said not gonna do anything. Not sure what to do next. It is vibrating and for $70k should not be there.
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      01-06-2022, 08:22 PM   #4
absolut257
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If the issue is with tires, try reaching out to the tire manufacturer directly for a possible warranty claim. If you just bought the vehicle new from the dealer, then they are probably to blame since the vehicle must have sat parked for a long time for the semi permanent flat spots to develop but its unfortunate they are not willing to help you out in any way.
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      02-06-2022, 10:08 PM   #5
srybicki
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Quote:
Originally Posted by bmaxplus View Post
Got my car back in two weeks with replaced drive shaft. Still a steering wheel vibration at any speed now. Back to the dealer who sold and replaced a drive shaft; they said it is normal. Took it to other (bigger) dealership, they found the issue with tires, flat spots, but could not fix it since it is not the place I bought it from. Came back to my dealership with all the papers documentation, they said you car is fine and that dealership is mistaking and you are (me) too sensitive; service manger said not gonna do anything. Not sure what to do next. It is vibrating and for $70k should not be there.
Which dealer?
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      04-01-2022, 08:10 AM   #6
350ender
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Trembling steering wheel is never normal. Do you also have noises by 60m/ph?
BMW are always nervous at the front axle. Try to balance out the wheels exactly to zero gramm
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      08-02-2022, 12:40 AM   #7
swainbmw
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Quote:
Originally Posted by bmaxplus View Post
Got my car back in two weeks with replaced drive shaft. Still a steering wheel vibration at any speed now. Back to the dealer who sold and replaced a drive shaft; they said it is normal. Took it to other (bigger) dealership, they found the issue with tires, flat spots, but could not fix it since it is not the place I bought it from. Came back to my dealership with all the papers documentation, they said you car is fine and that dealership is mistaking and you are (me) too sensitive; service manger said not gonna do anything. Not sure what to do next. It is vibrating and for $70k should not be there.
Go to a different dealer and don't use original dealer again
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      08-11-2022, 06:00 PM   #8
jad03060
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Any authorized dealer can perform warranty work on any vehicle. Some things might fall into nice to have that a selling dealership might do, but another won't since they won't get paid for it by BMW.
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