[WestCoastToast]

Can more experienced buyers help me figure out this disconnect between my Vehicle Report showing Order Status code 47 “Spec released, no quota” while dealer SA is telling me this X5 50E is definitely getting built week 10.
From reading the forum it seems like a guaranteed Week 10 slot should have resulted in my code changing, right? Or am I understanding the buy to build process wrong?

Timeline:
December ordered X5 50E loaded with my options. SA told me no need to put down a deposit but gave me a screenshot of my name on a Vehicle Report as proof the order was in. That report shows a car to my specs at Priority 1 Customer Sold, Code 47 showing.

Early Jan 2024: check in with SA and told Week 10 slot assigned.

Today Feb 5: checked in with SA and told the car is still on track for a Week 10 build. But when he sent me a new screenshot of the Vehicle Report it still shows Code 47

[TurtleBoy]

I would lean towards your SA being wrong. Give Genius a call and see that they say. Let us know what you find out.

[LDT]

Unless you have a production number your order is not in the system. When the dealer places an order against an allocation a production number is produced. With that number you can call BMW Genius line to get a production week. See codes below.
0 Order deleted by BMW
17 Order not specified
37 Order is at BMW NA
87 Production Week Assigned
97 Order sent to AG
100 Order deleted by AG
101 Error in data transmitted
102 Special Order (no Prod Week)
105 Order out of Prod. Period
111 Order Accepted at AG
112 Order scheduled for Production.
Up to this point you can usually make changes to your order. Once it goes into the next status, 150, the vehicle is already on the assembly line and cannot be changed.
150 Production Started
151 Body Shop Started
152 Paint Shop Started
153 Assembly Started
155 Production Completed
160 Released to Distribution
168 AG Stock
170 Waiting Workshop
172 Planned for Workshop
174 Workshop Entry
176 Workshop Complete
180 Waiting for Export Dispatch
181 Waiting for Domestic Dispatch
182 Schedule for Carrier
190 In transit to port of exit
191 Returned to BMW AG
193 Arrived at Port of Exit
194 Selected for Shipment
195 Shipped from Port of Exit
196 Shipment Arrival

[WestCoastToast]

Originally Posted by TurtleBoy

I would lean towards your SA being wrong. Give Genius a call and see that they say. Let us know what you find out.

TurtleBoy thanks, I just called BMWNA Genius based on your advice. Genius was confused too and told me to call the dealer back and ask for the Production Number to go with that Week 10 promise. —-> Dealer SA said Production Number is not yet available for my X5 50E build until the date is closer to the locked in build date of Week 10 (March 4th). SA sent me a screen cap showing my order is entered in the BMW Order Bank along with some others (others also all at Status code 47).

I cited this attached MY24 to MY25 transition note (from a separate thread here last week) as reason I thought there should be a Production Number to go with my P1 status so I can be sure they will honor the price lock for me if I get sent a MY25. My SA would only confirm I am Priortiy 1 Customer Sold and that I have price guarantee, but said it’s 50/50 if I get a MY24 or MY25, and again no Production Number available until right before we get to Week10.

Thoughts?

[TurtleBoy]

Originally Posted by WestCoastToast

TurtleBoy thanks, I just called BMWNA Genius based on your advice. Genius was confused too and told me to call the dealer back and ask for the Production Number to go with that Week 10 promise. —-> Dealer SA said Production Number is not yet available for my X5 50E build until the date is closer to the locked in build date of Week 10 (March 4th). SA sent me a screen cap showing my order is entered in the BMW Order Bank along with some others (others also all at Status code 47).

I cited this attached MY24 to MY25 transition note (from a separate thread here last week) as reason I thought there should be a Production Number to go with my P1 status so I can be sure they will honor the price lock for me if I get sent a MY25. My SA would only confirm I am Priortiy 1 Customer Sold and that I have price guarantee, but said it’s 50/50 if I get a MY24 or MY25, and again no Production Number available until right before we get to Week10.

Thoughts?

Go find another dealer. I would not put up with someone blatantly lying to me whole trying to sell me something. I incorrectly assumed you had the production number the entire time and perhaps something changed. Production numbers are available immediately when an order is entered against an allocation.

You have never had an order for the vehicle. All the dealer did was put you into the order bank (think of it as a waiting list) where you will sit until they get an allocation. There are no build dates associated with items in the order bank. You will have no price guarantee from BMWNA as you don't have a Priority 1 order.

Make sure you contact the General Manager of the dealership so he/she knows what type of dishonest employees they have working there.

[WestCoastToast]

Originally Posted by LDT

Unless you have a production number your order is not in the system. When the dealer places an order against an allocation a production number is produced. With that number you can call BMW Genius line to get a production week. See codes below. ……

Appreciate that insight! Based on your and Turtleboy’s responses I just talked to the Dealer SA and he told me the order has been applied against their quota and is on track for a Week 10 build, but no production number is available to him or me until just before the build starts. SA seemed to have a view into their allocation because he cited how they have slots for MY24 but not MY25 X5’s yet… 🤷‍♂️i hope this really is getting built Week 10. Closer to Week 10 I’ll check in with the dealership SA again to see if there has been updates on MY24 vs. MY25 or Production Number now assigned.

[LDT]

WestCoastToast TurtleBoy is correct. No production # equals no order. Your sales associate is either incompetent or outright lying. I'd certainly contact the GM and tell him/her why you're going to another dealer.
Best of luck in your search. You'll love the X5.

[davchr]

Originally Posted by WestCoastToast

TurtleBoy thanks, I just called BMWNA Genius based on your advice. Genius was confused too and told me to call the dealer back and ask for the Production Number to go with that Week 10 promise. —-> Dealer SA said Production Number is not yet available for my X5 50E build until the date is closer to the locked in build date of Week 10 (March 4th). SA sent me a screen cap showing my order is entered in the BMW Order Bank along with some others (others also all at Status code 47).

I cited this attached MY24 to MY25 transition note (from a separate thread here last week) as reason I thought there should be a Production Number to go with my P1 status so I can be sure they will honor the price lock for me if I get sent a MY25. My SA would only confirm I am Priortiy 1 Customer Sold and that I have price guarantee, but said it’s 50/50 if I get a MY24 or MY25, and again no Production Number available until right before we get to Week10.

Thoughts?

Your SA does not make any sense. Do you have a price lock on the MY24 car you think you have on order? I hope so. BMW said you would get "price protection" on a MY25. That means to me BMW is saying your 25 price = your 24 price.

For your reference, I placed an order for a 50e on December 5, which I thought meant I was scheduled for building. From reading this forum I found that without a production number you don't really have anything but a promise from a dealer. Long story short, I went back to the dealer, complained LOUDLY, and 3 days later (Dec 28) they traded with another dealer and got me a production number for a week 11 build, confirmed by Genius and F12. Last week my build went to 105 status - "no production week available". From what I have learned if your SA does not have a production number he does not have an allocation and doesn't know anything about your build.

FWIW, I will probably change my 50e order, with unknown delivery date, to a 40i order. My SA just showed me a status 112 40i car, that he will change to my spec, that will be on his lot about March 10, that I will probably take.

This is my first BMW experience. Not very happy with it so far. But, this may be the new normal.

Good luck.

[WestCoastToast]

LDT and davchr ,thanks and I’ve left a voicemail trying to reach management at the dealership. Hoping it’s just a case of an SA level issue and not a case of me losing over a month and now at a point MY24 allocations might be dried up before MY25 in April. Going to do as davchr suggested and try to get them to honor the quoted MSRP discount they offered and I accepted back in December

[TurtleBoy]

Originally Posted by davchr

Your SA does not make any sense. Do you have a price lock on the MY24 car you think you have on order? I hope so. BMW said you would get "price protection" on a MY25. That means to me BMW is saying your 25 price = your 24 price.
.

For accuracy, that is not what BMW said. They will only give price protection on Priority 1 orders that are in 105 status. This would not include order bank "orders".

It should also be noted that the price protection from BMW does not mean price protection in regards to the price the dealer charges the customer. Dealers hopefully won't but they could increase the price.

[LDT]

WestCoastToast Nosey neighbor is Interested to know what happened here.

[WestCoastToast]

LDT I left a voicemail for the sales manager citing BMWNA Genius telling me things weren’t making sense, asking to talk to him because their response re Week10 conflicts with info from the SA, but the manager just forwarded my voicemail back to the SA 😁. Was honest with him about frustration and he admitted they had no quota left which I think is what @Turtleboy hinted might be the case.

SA said they now have no more quotas of MY24 X5 50E’s left and all their MY24 50E’s on order for customers just got flipped to status 105…checked with another California dealer and they also have the same issue of no 50E quota slots and status 105 for MY24 orders.

Newbie question for this model year crossover time: Now are all of us P1 orders plus potential new orders expected to go into a fight for the first MY25 build slot at the dealership level?

[LDT]

WestCoastToast when you place the order the dealer puts your order in the queue and subsequently submits orders against allocations received from BMW. It depends where your order is in the queue as to when the factory receives it and issues a production number. The most important thing to know is that no factory order is confirmed until you have a production number In your case I’d find another dealer since this SA lied to you. Good luck. It’ll be worth the wait.

[TurtleBoy]

Originally Posted by WestCoastToast

Newbie question for this model year crossover time: Now are all of us P1 orders plus potential new orders expected to go into a fight for the first MY25 build slot at the dealership level?

In addition to the above. Those that went to 105 will get a MY25 allocation outside of the dealer's normal allocation allotment so you aren't competing with them. At this point you are in the order bank for your dealer and those will be filled with on a FIFO basis as your dealer get s allocations.

[WestCoastToast]

Originally Posted by TurtleBoy

In addition to the above. Those that went to 105 will get a MY25 allocation outside of the dealer's normal allocation allotment so you aren't competing with them. At this point you are in the order bank for your dealer and those will be filled with on a FIFO basis as your dealer get s allocations.

TurtleBoy I’d started to look at other dealers like you and LDT suggested, but none know yet what their MY25 allocation is (or they aren’t telling me), so I’m thinking the best plan is to leave the existing 50E order I have in place to see what week I get assigned in after MY25 production starts in April, while also watching this Forum to see when dealers start knowing their MY25 slots?

[TurtleBoy]

Originally Posted by WestCoastToast

TurtleBoy I’d started to look at other dealers like you and LDT suggested, but none know yet what their MY25 allocation is (or they aren’t telling me), so I’m thinking the best plan is to leave the existing 50E order I have in place to see what week I get assigned in after MY25 production starts in April, while also watching this Forum to see when dealers start knowing their MY25 slots?

They are correct, no dealers know what their MY25 allocations will be. They should be issued at the end of this month/beg of next.