08-03-2020, 10:25 PM | #1 |
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Remote 3D view doesn't show surroundings?
I noticed that my remote 3d view has stopped working after recent OTA upgrade. There is no error as such and all the steps in Refresh View are completed successfully but there seems to be an issue with rendering the surroundings. Car is shown in grey area without any surroundings.
Anyone else faced this issue and managed to resolve it? |
08-03-2020, 11:23 PM | #2 | |
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2019 X5 40i M-Sport
07/2020.54 -> 11/2020.50 -> 03/2021.50 -> 07/2021.85 [All OTAs] |
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08-04-2020, 08:20 AM | #4 | |
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08-04-2020, 08:55 AM | #5 | |
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Mine stitches them together to give me a full 360 view around the car......didnt see an option for individual camera images..... |
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08-04-2020, 09:13 AM | #6 | |
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Launch App > Tap Remote 3D View > Tap on the Date/Address shown in the latest view 1. Tap Remote 3D View 2A. Tap on Date/Address shown in the latest view 2B. View Details 2C. Tap any of the Left/Right/Front/Back views to see the actual image captured. Tapping Gallery shows you a history of all your previous and successful Remote 3D Views captured. In Gallery View
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Current BMWs - '20 X5 xDrive40i M Sport, '20 BMW M550i | Past BMWs - '03 E39 540iT M Sport, '06 E53 4.8is, '11 E70 M Sport LCI
Last edited by Auricom; 08-04-2020 at 09:17 PM.. |
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08-04-2020, 08:49 PM | #8 |
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Cool stuff. Didn’t know about see individual camera pics!
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08-05-2020, 03:44 AM | #9 | ||
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I believe this is app issue rather than car issue. Possibly due to iOS 14 beta I am using. |
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08-05-2020, 04:38 AM | #10 | |||
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Without AVFoundation, no assets can be captured or displayed Release note issue for Beta 2 and earlier: AVAssetDownloadTask options, AVAssetDownloadTaskMinimumRequiredPresentationSize Key, and AVAssetDownloadTaskAllowHighDynamicRangeKey are currently unavailable. BMW ConnectedDrive uses AVFoundation: AVFoundation Capture subsystem provides a common high-level architecture for video, photo, and audio capture services in iOS and macOS. Use this system if you want to: Build a custom camera UI to integrate shooting photos or videos into your app's user experience. Produce different results than the system camera UI, such as RAW format photos, depth maps, or videos with custom timed metadata. Get live access to pixel or audio data streaming directly from a capture device. TLDR; Upgrade to Beta 3 should fix it Resolved in iOS & iPadOS 14 beta 3 AVAssetDownloadTask options, AVAssetDownloadTaskMinimumRequiredPresentationSize Key, and AVAssetDownloadTaskAllowHighDynamicRangeKey are now available.
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08-05-2020, 05:43 AM | #11 | |
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08-05-2020, 06:50 AM | #12 | |
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08-05-2020, 07:13 AM | #13 |
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I use this feature all the time on vacation with my last X5. The split camera views are very useful.
I monitored my vehicle a few times a day while at the Grand Floridian in Feb. We even got clever and took some road trip pics using just the front camera view angle. Last edited by MystroX5; 08-05-2020 at 07:19 AM.. |
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08-10-2020, 10:27 PM | #14 | |
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Under iDrive settings Car Settings General Settings Data Privacy Configure services or Select services individually if applicable BMW ConnectedDrive Remote 3D View You also need to enable Data transfer for this to work under Car Settings General Settings Data privacy Select the desired setting |
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08-10-2020, 10:29 PM | #15 | |
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08-10-2020, 11:43 PM | #16 | ||
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21 G05 > 20 G05 > 17 G30 > 14 F30 > 08 E90
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08-11-2020, 01:11 AM | #18 | |
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I am using iOS ver 14.0 (18A5342e). Not sure which Beta version is this. But I am on the latest iOS version. |
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08-11-2020, 04:06 AM | #19 | ||
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08-11-2020, 05:53 AM | #20 |
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Was working fine - no issues.
Then all of a sudden it stopped working - no updates or changes at all. Seems a very hit and miss service, which is a shame as when it works its great! |
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08-11-2020, 08:41 AM | #22 |
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If you're not running iOS Beta, it's something else that's causing the issue - either the service is down or connection issue.
If you're running iOS Beta, I wouldn't expect BMW Connected to be able to assist or troubleshoot app issues - features in apps won't necessarily work given a lot of the changes in iOS 14 Beta. My rule for Beta, either install it on a spare phone and never install Beta on your personal phone where you need everything to work.
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