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      02-04-2019, 04:54 PM   #1
travis13084
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European Maps wont load for US spec X5

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Just picked up my 2019 X5 40i from the BMW military autosales in Germany. The dealer was supposed to load the European maps before delivery. They told me they were unable to because of some software problem. Saying it only effects the US Spec 2019 X5. Anyone ever heard of this or experienced this problem? Dont see why there would be a difference between idrive that's in a US vs EU car. It's still the same live cockpit/iDrive 7 software.
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      02-04-2019, 05:08 PM   #2
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Not surprised. Lots of software issues in the US as well. BMW is supposed to be releasing more updates. First I've heard of your issues. Hopefully your dealer can communicate with BMWAG and figure out how to load the European maps for your use while you are in Europe. Do you plan to ship your X5 back to the US? I guess they still ship out of Bremerhaven?
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      02-05-2019, 12:11 AM   #3
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Quote:
Originally Posted by travis13084 View Post
Just picked up my 2019 X5 40i from the BMW military autosales in Germany. The dealer was supposed to load the European maps before delivery. They told me they were unable to because of some software problem. Saying it only effects the US Spec 2019 X5. Anyone ever heard of this or experienced this problem? Dont see why there would be a difference between idrive that's in a US vs EU car. It's still the same live cockpit/iDrive 7 software.
I'm waiting to receive my X5 in Germany as well. It should be here in the next few weeks. Please post any updates if you get resolution or if there are any other things that don't seem to be working. Apart from that I hope you're enjoying your new ride!
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      02-05-2019, 01:38 AM   #4
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Yeah the plan is to take it home when I leave Germany. BMW offers free shipping back to the states when you leave as part of the deal here, I assume it's out of Bremerhaven. I previously had a 2014 X5 50i and honestly like this one much better. Dont feel that the I6 is under powered at all and the ride just feels better. Aside from the maps I'm really happy with the purchase. I'll update as soon as BMW gets back to me.
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      02-05-2019, 08:20 AM   #5
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Where did you pick your up at? I got mine in K Town.
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      02-05-2019, 09:30 AM   #6
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Quote:
Originally Posted by travis13084 View Post
Just picked up my 2019 X5 40i from the BMW military autosales in Germany. The dealer was supposed to load the European maps before delivery. They told me they were unable to because of some software problem. Saying it only effects the US Spec 2019 X5. Anyone ever heard of this or experienced this problem? Dont see why there would be a difference between idrive that's in a US vs EU car. It's still the same live cockpit/iDrive 7 software.
I have one on order as well with military sales in Germany... not scheduled for production until March sometime, so I probably won't get it until the end of April. I'm ok with the delay as it means I won't have to deal with winter wheels until the fall, and I'm hoping some of the other software issues highlighted in these forums will also be resolved at that point.

Let us know if you get resolution!
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      02-05-2019, 03:21 PM   #7
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I sure miss my time in Germany. Spent 3 years in Landstuhl at the Medical Center. Drive safe on the autobahn. I read that the Greens are still pushing for a speed limit. BOO!
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      02-06-2019, 01:57 AM   #8
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Originally Posted by rmorin1249 View Post
I sure miss my time in Germany. Spent 3 years in Landstuhl at the Medical Center. Drive safe on the autobahn. I read that the Greens are still pushing for a speed limit. BOO!
That got shot down quickly...The German's would never give up their autobahn! A friend said that would be like our second amendment right to bear arms being revoked :
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      02-28-2019, 02:12 PM   #9
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European maps

Quote:
Originally Posted by travis13084 View Post
Just picked up my 2019 X5 40i from the BMW military autosales in Germany. The dealer was supposed to load the European maps before delivery. They told me they were unable to because of some software problem. Saying it only effects the US Spec 2019 X5. Anyone ever heard of this or experienced this problem? Dont see why there would be a difference between idrive that's in a US vs EU car. It's still the same live cockpit/iDrive 7 software.
Hi,
I just picked mine today in Ansbach and I have the same issue with the maps. Also connected drive and apple car play are not working. Bummer... Is your connected drive and apple car play working? pleas advise.

Vic
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      03-21-2019, 07:35 AM   #10
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Update - the dealer showed me a notification (in German) that said there is a major software update to address the navigation problem and a few other glitches coming at the end of March. I asked for a copy so I could fully translate it and post it but they said it was an internal only document. Either way I have an appointment 1 Apr 19 to get the update. I'll update the post if it actually fixes anything. So far I've had the car since Jan and it's never had a software update (Nov 18 build). I havent had any software issues other then the navigation not loading. Fingers crossed.
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      03-21-2019, 11:42 AM   #11
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Quote:
Originally Posted by travis13084 View Post
Update - the dealer showed me a notification (in German) that said there is a major software update to address the navigation problem and a few other glitches coming at the end of March. I asked for a copy so I could fully translate it and post it but they said it was an internal only document. Either way I have an appointment 1 Apr 19 to get the update. I'll update the post if it actually fixes anything. So far I've had the car since Jan and it's never had a software update (Nov 18 build). I havent had any software issues other then the navigation not loading. Fingers crossed.
Hi,
I am in the same boat as you. I did sent an email to BMW international, in Munich, addressing the maps problem with US cars in Germany and they replied today. They mentioned they will forward my concern to the appropriate department and will contact me as soon as possible. We will see what will happen. Also I made an appointment at the dealer for April 4th. Hopefully the maps will get fixed together with the lights and Driving assistance problems. More to follow.
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      04-04-2019, 10:04 PM   #12
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Quote:
Originally Posted by travis13084 View Post
Update - the dealer showed me a notification (in German) that said there is a major software update to address the navigation problem and a few other glitches coming at the end of March. I asked for a copy so I could fully translate it and post it but they said it was an internal only document. Either way I have an appointment 1 Apr 19 to get the update. I'll update the post if it actually fixes anything. So far I've had the car since Jan and it's never had a software update (Nov 18 build). I havent had any software issues other then the navigation not loading. Fingers crossed.
Hi travis,
Did you got the update? How did it worked?
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      08-07-2019, 02:55 AM   #13
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Hi guys, I ordered a U.S. spec in italy Jun19, and just heard about this euro map issue from the dealer in Aviano. Im supposed to take delivery in Sep 19. I really hope this gets sorted out soon.
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      08-07-2019, 09:54 AM   #14
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Originally Posted by catbird View Post
Hi guys, I ordered a U.S. spec in italy Jun19, and just heard about this euro map issue from the dealer in Aviano. Im supposed to take delivery in Sep 19. I really hope this gets sorted out soon.
* Off topic.. ..

catbird, are you located in Sicily or Aviano? I was in Aviano last fall staying with friends who used to work at the US base there. These friends are on vaca in NY and will be coming over this afternoon. Just wondering if you are in Aviano.
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      08-13-2019, 06:13 AM   #15
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Quote:
Originally Posted by Marty in Bgm View Post
* Off topic.. ..

catbird, are you located in Sicily or Aviano? I was in Aviano last fall staying with friends who used to work at the US base there. These friends are on vaca in NY and will be coming over this afternoon. Just wondering if you are in Aviano.
Stuck in sicily, unfortunately. Aviano was very nice. This whole island is like a trash dump.
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      08-27-2019, 12:50 PM   #16
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Just wondering if anyone ever got their euro maps to work with their new G05 X5. The dealership is still giving me the run around saying they dont have an update that fixes it.
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      08-27-2019, 02:13 PM   #17
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Hope you got the maps up to date. I'm in Vienna, AT driving an EU spec F16 I bought through BMW mil/diplo sales and even with updated EU maps the navigation is sometimes clueless.

I'm thinking of buying the new G06 and have recently opened a thread on BMW Diplomatic sales discounts (under pricing). I'd love to hear your experience in this regard. I'm sure each of us were given different interest rate numbers and incentives. Knowing what the minimum sale price and money factor they'd go for is would be a negotiation game changer. Thanks!
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      08-28-2019, 04:59 AM   #18
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Sorry to hear no one driving a US spec G05 in Europe has been able to use the Nav system. Still lots of issues in the US with some of the tech features in the new X5. BMW has tried to go too far with this car in terms of the tech IMO. Dealers are often clueless and BMW support online and on the phone is deficient. Sad that you will need to use an external GPS unit in a new vehicle equipped with Navigation from the factory.
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      09-09-2019, 08:43 AM   #19
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I’m in the Netherlands with a Canadian specs 2019 X5 and I have been told the same thing from two different dealerships around my area. They couldn’t tell me if BMW was going to develop a solution for this issue. I also asked about the Connected drive services since they come free for 4 years in Canada but that as well couldn’t get transferred. Because of that I can’t even create a driver profile in my car...all of this is very frustrating to say the least.
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      09-10-2019, 06:00 AM   #20
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Quote:
Originally Posted by travis13084 View Post
Just wondering if anyone ever got their euro maps to work with their new G05 X5. The dealership is still giving me the run around saying they dont have an update that fixes it.
The latest I've heard is hopefully sometime in November... but I believe in January they were saying that about March... Soooo...
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      09-27-2019, 03:57 AM   #21
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I'm going to revive this thread, because I just ordered a US spec 2020 X5 M50i, and was told by the dealer about the navigation issues (I live in Belgium).

Incidentally, a good friend in stuttgart just bought an X5 40i about 6 weeks ago, and his navigation WORKED..... until they did the latest software update, and now it doesn't work, and he is waiting as well. Needless to say, he is PISSED.

This issue only applies to Idrive 7.

I was "told" that because BMW only sells about 3000 vehicles per year to military stationed in Europe, that there hasn't been much focus on this issue (because it's such a small percentage of their sales)

I am supposed to take delivery of my M50i in January 2020, and I am "hopeful" that it will be sorted out by then.

In the meantime..... I suggest all of us European stationed folks with US spec cars share info with one another. Chances are, we may learn something before the dealer does, and we may have to "inform" them.
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      10-14-2019, 04:20 PM   #22
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Quote:
Originally Posted by Ninefourteener View Post
I'm going to revive this thread, because I just ordered a US spec 2020 X5 M50i, and was told by the dealer about the navigation issues (I live in Belgium).

Incidentally, a good friend in stuttgart just bought an X5 40i about 6 weeks ago, and his navigation WORKED..... until they did the latest software update, and now it doesn't work, and he is waiting as well. Needless to say, he is PISSED.

This issue only applies to Idrive 7.

I was "told" that because BMW only sells about 3000 vehicles per year to military stationed in Europe, that there hasn't been much focus on this issue (because it's such a small percentage of their sales)

I am supposed to take delivery of my M50i in January 2020, and I am "hopeful" that it will be sorted out by then.

In the meantime..... I suggest all of us European stationed folks with US spec cars share info with one another. Chances are, we may learn something before the dealer does, and we may have to "inform" them.
Don't forget the Europeans that buy a US spec car when stationed in the US and bring it home. Same problems except the stronger urge to have things working properly since it'll be forever-ish....
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