Remote seems to be down?

dan321 · 11-06-2019, 06:15 PM

The BMW app on my phone just "forgot" about my car. The main screen just changed to an "Add Vehicle" button.

I press the button and enter the last 7 of my VIN and it verifies it and then presents another "Add Vehicle" button. I press that button and I get an error message says "Vehicle can't be added".

Anyone else having trouble with the BMW app on your phone?

TSMC55 · 11-06-2019, 08:22 PM

This happened to me ages ago. The solution I found was just to create a new connected account and add the vehicle to that. It now works flawlessly (and has done so for 6 months) on the new account.

dan321 · 11-07-2019, 05:21 AM

I tried creating a new account last night but that didn't work. Now, this morning it is working again. Oh hum....

11-06-2019, 06:15 PM	#1
dan321 Lieutenant 186 Rep 506 Posts Drives: 2020 X5 40i Join Date: Aug 2018 Location: Central FL iTrader: (0)	Remote seems to be down? The BMW app on my phone just "forgot" about my car. The main screen just changed to an "Add Vehicle" button. I press the button and enter the last 7 of my VIN and it verifies it and then presents another "Add Vehicle" button. I press that button and I get an error message says "Vehicle can't be added". Anyone else having trouble with the BMW app on your phone?
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11-06-2019, 08:22 PM	#2
TSMC55 Second Lieutenant 127 Rep 251 Posts Drives: BMW X5 2019 GO5 Join Date: Feb 2019 Location: Brisbane, Australia iTrader: (0)	This happened to me ages ago. The solution I found was just to create a new connected account and add the vehicle to that. It now works flawlessly (and has done so for 6 months) on the new account.
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11-07-2019, 05:21 AM	#3
dan321 Lieutenant 186 Rep 506 Posts Drives: 2020 X5 40i Join Date: Aug 2018 Location: Central FL iTrader: (0)	I tried creating a new account last night but that didn't work. Now, this morning it is working again. Oh hum....
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