08-20-2023, 06:44 AM | #68 | |
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08-20-2023, 08:46 AM | #69 |
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Yes, OTAs are free. As far as establishing a relationship with the SA, some folks tip them, give them gifts for Christmas, drop them a few sporting tickets every so often, etc. I have found that doesn’t need to be done though, as I have a good relationship with my SA, director of Service and the shop foreman develop through mainly talking to them, being friendly, etc. They treat me very well and I make sure to acknowledge that.
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bloozemanAZ4298.00 volodp199.50 |
08-20-2023, 08:54 AM | #70 | |
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08-20-2023, 08:56 AM | #71 |
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Being a first-time customer of this dealer, I find I have effectively no sway, no matter how respectful or appreciative I am. Maybe over time, I’d build up some sort of record, but so far for them I’m a face in a crowd of one-timers and unknown entities. And compared to what I read here about some folks being yearly or bi-yearly upgraders and multi-BMW owners, I’m unlikely to register as anyone worth buttering up anytime soon.
So alas I will be awaiting the OTA in all likelihood. And I’ll still be respectful and polite. For all of my recent fanaticism about everything BMW, I realize for most of the people at the dealership, it’s mostly just a job. |
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08-20-2023, 08:58 AM | #72 |
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One would think but two separate profit centers so Sales and Service often seem like two separate businesses.
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08-20-2023, 01:09 PM | #73 | |
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Have a good relationship with the Director of Service as well so even if I have to make a last minute appointment and end up with a different SA he'll ensure my requests are met. As stated it's about building relationships including myself as a loyal customer to the dealer (bought the new 2024 X5 from the same CA since 2027). |
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08-20-2023, 01:12 PM | #74 | |
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08-20-2023, 07:56 PM | #75 |
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08-22-2023, 11:52 AM | #76 |
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I was thrilled to come across discussions mentioning that vehicles produced in August 2023 should have iDrive 8.5. However, our X5M, produced in early August, still seems to display iDrive 8.0 on the screen, and the current software version is 07/2023.33. Should I anticipate receiving a software update notification in September to upgrade to iDrive 8.5?
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08-22-2023, 12:47 PM | #77 | |
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08-22-2023, 12:54 PM | #78 |
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08-22-2023, 12:59 PM | #79 |
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There is a chance the UI will be updated in the future for M's but nothing definite. My guess is that it will happen and there wasn't time to handle the M differences in the initial rollout.
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08-22-2023, 01:01 PM | #80 |
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08-22-2023, 01:03 PM | #81 |
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Just went to dealer today for the 8.5 update as it shows it due. But dealer says they don’t have it and not sure when they’ll get it. Service advisor mentioned it would be an over the air update which from what I’m reading isn’t the case..
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08-22-2023, 01:11 PM | #82 |
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They have had it for well over a month. Your vehicle does not show it needs to be installed but rather that it is eligible for 8.5 and should the dealer update it as part of a warranty repair then they need to make the customer aware of the update. In the SIB, BMWNA has told dealers that they will not be paid to update a vehicle to 8.5 unless it is part of a covered warranty repair, that is why they are telling you the story of them not having it. You may be misunderstanding some posts, the OTA is scheduled for September and has been since May so it shouldn't be too much longer.
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08-22-2023, 01:12 PM | #83 | |
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However x5m also get a lesser version of assisted driving than normal x5 LCI. This make me suspect if they didn’t up the SP level or has some hardware limitation… |
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08-22-2023, 02:54 PM | #85 | |
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Tipping all the people who make your life easier like your fav SA, letter carrier, waitress, newspaper delivery (yes that's right, I still get a daily printed newspaper), et al is, IMO,a smart business decision |
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08-22-2023, 03:52 PM | #86 | |
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08-22-2023, 04:01 PM | #87 | |
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08-22-2023, 09:10 PM | #88 |
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