[menace33]

Originally Posted by Tom dew

Restart the test

The computer had a blue screen?

[AlexG05be]

Knowing that most tests will last around 80 hours, could we consider that BMW will deliver a vehicle that is not new anymore? Of course the gas engine won’t be touched but all the devices using electricity will be used at high intensity to discharge the car. So, assuming that this is the case and assuming that on 80h driving at an avg 70km/h (43mi/h) we could have driven over 5k km (3.5k mi), can we say that BMW testing will impact the value of the vehicle negatively. (ex if they use seat heating at high temperature for too long, might it damage leather) This should be compensated, no? Shouldn’t we get transparency on what they are doing during these tests that impacts the value of the car?

Am I thinking too far?

[lexieke]

AlexG05be fair point to me. I'm now personally thinking to cancel the car. The impact is that you _know_ how long you have to wait, you do get a new car where there is for sure not a potential bad battery... Delivery is now May next year in Belgium and the taxes will have changed by than.

[X5 45e]

Some additional info I read this morning.

First Porsche Taycan burned in Florida.

Tesla crashed and burning batteries fly into a home 100 meters away causing fire.

As mentioned by others same problem with Hyundai and Ford.

The burning battery seems to be a general recurring battery problem.

Not such good news for us PHEV drivers although we have to see the big picture. I don't what percentage of cars with HV batteries spontaneously catch fire and what percentage of regular ICE? Bad thing is that these fires are really intense and really difficult to extinguish.

Good that BMW took its responsibility and tries to minimize risks. Really annoying for those waiting however.

[AlexG05be]

Originally Posted by lexieke

AlexG05be fair point to me. I'm now personally thinking to cancel the car. The impact is that you _know_ how long you have to wait, you do get a new car where there is for sure not a potential bad battery... Delivery is now May next year in Belgium and the taxes will have changed by than.

Still hesitating to validate the order and pay the remaining amount as well (as requested yesterday by the dealer). I just wrote an email to the dealer asking for a clear compensation from the brand since they won’t deliver a fully new car after it has been tested... and a certificate for the batteries that they are clear of future issues.

If you cancel, do you have a B plan already?

[lexieke]

AlexG05be keep me posted on that reply please.

Plan B? Reorder a 45e Dealer promised to look into that as soon as the end of my patience is reached.

[X5 45e]

Originally Posted by AlexG05be

Still hesitating to validate the order and pay the remaining amount as well (as requested yesterday by the dealer). I just wrote an email to the dealer asking for a clear compensation from the brand since they won’t deliver a fully new car after it has been tested... and a certificate for the batteries that they are clear of future issues.

If you cancel, do you have a B plan already?

Compensation is always difficult to get.

Because my car was delivered too late and the price the dealer was paying for my old car was a couple of k more than the residual value they had to pay KBC lease the dealer had to give me money. Cash was impossible off course.

I ended up not having to pay for the winter tires, rubber mats, tables for the kids in the back and ceramic coating done on delivery.

I think it is easier to ask your dealer for free winter tires and rubber mats than the same amount in cash / discount on your car. Winter tires are 3-4 K that might be to much to ask. I don't know what is reasonable.

The situation would be different if you are trying to get something from BMW Belgium / BMW HQ.

Are you leasing/ renting/ paying cash? I have rented my last cars. Never had to pay anything. KBC took care of everything.

Anyway I wouldn't pay anything unless they can show you your car at the dealership with written guarantee that everything has been tested and is safe.

I think if you don't take the car, they just sell it to someone else. Will be sold within a few days for sure (by someone not on this forum and not aware of the problems and just happy to have a new car unbelievably quick and probably a good price)

[lexieke]

I agree with you BMWx545e. Better to ask for things that are usable and you would get afterwards anyway.

Did you get ceramic coating paid by them?

[X5 45e]

Originally Posted by lexieke

I agree with you BMWx545e. Better to ask for things that are usable and you would get afterwards anyway.

Did you get ceramic coating paid by them?

Yes I did. One of their mechanics does ceramic coating during the weekend.

I bought my car before this one in Lochristi and I had it coated at the dealer too. It was done by a professional coating company and I think it they did a better job. They also detailed it better. But it was twice as expensive (for a reason)

My kids made a superficial scratch one skiing holiday on one of the back doors. Nothing bad but visible. I think it wouldn't have been no problem for a professional to detail and take care of. But it was still visible after ceramic coating. Because it was free (kind of) and I am washing my car in the car wash anyway I didn't make to much of it. Maybe I will do it again somewhere else after the winter. I don't think I would recommend this service in this specific dealership to you guys. Nice guy good price but at the end I got what I paid (or didn't) for.

[martin mustang]

The problem here is that BMW is behaving as if they have no knowledge of our links to the cars, and they following the law to the letter, hence they never bothered to contact us, how my dealer explained and not surprised as each time I contacted BMW Ireland, they simply tried to push me back to the dealer, more or less fu(k 0ff we do not care as you have nothing with us! So, getting a cert or compensations will be difficult, unless supplied by the dealer, but in all farness the dealers cannot do so as they are just the middleman and not at fault here.
BMW is hiding behind the dealer’s network and will probably do so after the cars are delivered, lets hope once delivered cars are 100% safe!
I am also waiting for early December if no words will go ahead and order another one!

Originally Posted by AlexG05be

Still hesitating to validate the order and pay the remaining amount as well (as requested yesterday by the dealer). I just wrote an email to the dealer asking for a clear compensation from the brand since they won’t deliver a fully new car after it has been tested... and a certificate for the batteries that they are clear of future issues.

If you cancel, do you have a B plan already?

[awesoM]

Originally Posted by martin mustang

The problem here is that BMW is behaving as if they have no knowledge of our links to the cars, and they following the law to the letter, hence they never bothered to contact us, how my dealer explained and not surprised as each time I contacted BMW Ireland, they simply tried to push me back to the dealer, more or less fu(k 0ff we do not care as you have nothing with us! So, getting a cert or compensations will be difficult, unless supplied by the dealer, but in all farness the dealers cannot do so as they are just the middleman and not at fault here.
BMW is hiding behind the dealer’s network and will probably do so after the cars are delivered, lets hope once delivered cars are 100% safe!
I am also waiting for early December if no words will go ahead and order another one!

Martin, I took deliver of my car in September. BMW called me on the 3rd week of October to advise of me of the issue and sent me $1K the following week. We are in negotiations for a 2nd payment as we are dragging into the 2nd month of them notifying me. So to answer your question, yes if you had taken delivery already, BMW would be contacting you directly. Before you take possession from the dealer, technically it is owned by the dealer, hence all communication is being handled that way is how I see it.

We have not driven the vehicle much since we were notified, and when i do i'm underwhelmed having to drive it in ICE only at 280HP max. If I wanted to drive ICE only i could have stuck with my 2016 X5M....

[martin mustang]

Hi awesoM, exactly what I highlighted, and as per you description our position is even worst, because BMW will prioritise your car and the ones already delivered down to costs and liabilities they can face is something goes wrong! So for us we have no information and judging by the last 2 months will get nothing, and likely to be the last to be served, simply the worst experience ever, and the beauty of all this will end up with a car that started with a fault. the more I look into it the more I am convinced my wife should order a new one instead.
To summaries this, BMW is simply not a premium brand anymore, faulty products before delivery, and a service lead by lawyers and marketing.

Originally Posted by awesoM

Martin, I took deliver of my car in September. BMW called me on the 3rd week of October to advise of me of the issue and sent me $1K the following week. We are in negotiations for a 2nd payment as we are dragging into the 2nd month of them notifying me. So to answer your question, yes if you had taken delivery already, BMW would be contacting you directly. Before you take possession from the dealer, technically it is owned by the dealer, hence all communication is being handled that way is how I see it.

We have not driven the vehicle much since we were notified, and when i do i'm underwhelmed having to drive it in ICE only at 280HP max. If I wanted to drive ICE only i could have stuck with my 2016 X5M....

[stevieb27]

Originally Posted by Tom dew

Heard my dealer... test failed and stopped during the proces.
They have to start over...f..king H.ll

Morning Tom,

If you hear an update on the progress of your test today let us know.
Interested to see how this is developing!

[Tom dew]

Originally Posted by stevieb27

Morning Tom,

If you hear an update on the progress of your test today let us know.
Interested to see how this is developing!

The moment i have news, i will post it.

[NazaK]

This was posted by someone from the UK on a facebookgroup.
He received the notification on saturday

[Skyrouge]

Translating this message you can come to the conclusion that there is little chance that anyone would have a tested car before 2021. If your car is the unlucky one to fail, spring birds will be chirping by the time you have your car fixed.

[Clippers015]

Man, reading this thread everyday, I feel for everyone with the car and hope for a fix. I am losing hope finding a car before end of 2020 that is new and a recent build. I don't have the luxury of building out a new one to wait until 2021. Maybe go with plan B, the gas version. I guess not a bad back up option. Save the environment later on lol

[beegee227]

Originally Posted by Clippers015

Man, reading this thread everyday, I feel for everyone with the car and hope for a fix. I am losing hope finding a car before end of 2020 that is new and a recent build. I don't have the luxury of building out a new one to wait until 2021. Maybe go with plan B, the gas version. I guess not a bad back up option. Save the environment later on lol

I think all the ones built now and onwards, should have the fix.

[jad03060]

Originally Posted by beegee227

I think all the ones built now and onwards, should have the fix.

FOr the most part, there is no 'fix' for the newest ones...the problem was a defective battery from the supplier. Some of the batteries on one of the production lines somehow got some contamination in them. That was the largest recall. There was a much smaller issue with the welds to the battery case not being properly ground down so there COULD be some sharp points that could damage batteries as they were recharged, which causes them to expand a bit.

The third one that I've heard about is a small number that had a bad weld on the front axle.

Personnel issues with the production seem to have hit some things hard. The good point is that they were discovered, in general, before there were any serious issues and often, before they were delivered to the final customer. THe bad thing is lots of people are awaiting delivery, especially those outside the US. Given the normal lead time for a 45e is pretty long, delaying it makes it even more painful.

[awesoM]

Originally Posted by martin mustang

Hi awesoM, exactly what I highlighted, and as per you description our position is even worst, because BMW will prioritise your car and the ones already delivered down to costs and liabilities they can face is something goes wrong! So for us we have no information and judging by the last 2 months will get nothing, and likely to be the last to be served, simply the worst experience ever, and the beauty of all this will end up with a car that started with a fault. the more I look into it the more I am convinced my wife should order a new one instead.
To summaries this, BMW is simply not a premium brand anymore, faulty products before delivery, and a service lead by lawyers and marketing.

Agreed. if I was in your shoes I would have cancelled the order. Not a good start. If i had the option i would be cancelling for sure...

[awesoM]

Originally Posted by Clippers015

Man, reading this thread everyday, I feel for everyone with the car and hope for a fix. I am losing hope finding a car before end of 2020 that is new and a recent build. I don't have the luxury of building out a new one to wait until 2021. Maybe go with plan B, the gas version. I guess not a bad back up option. Save the environment later on lol

My local dealer in Richmond VA has one in stock that was manufactured after September and outside the recall... that would be quite a hike.

[jad03060]

It doesn't really cost all that much to ship a vehicle, if it comes to that.

Some of the BMW shipping cost, I think, goes to the dealer to do their required cleanup and prep of the vehicle prior to delivery.