02-08-2019, 12:45 PM | #45 | |
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02-08-2019, 01:08 PM | #46 |
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Maybe a 200 mile test drive.
Seriously, I have heard that a random vehicle is picked for an intensive QC inspection. Sometimes this does delay release for several days. This could be the issue with yours. Maybe your CA can check or you can call BMW Customer Service.
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COL(Ret), US Army Hagerstown MD 2019 X5 40i MSport Alpine White/Coffee (my 13th BMW) 2015 Mercedes SL400; 2009 Lexus RX350 Last edited by rmorin1249; 02-08-2019 at 02:56 PM.. |
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02-08-2019, 05:29 PM | #48 |
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I hope mine is on the next truck.
Added; Just checked and it has been dispatched from the factory.
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02-09-2019, 10:13 AM | #50 |
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Congrats! That was quick.
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COL(Ret), US Army Hagerstown MD 2019 X5 40i MSport Alpine White/Coffee (my 13th BMW) 2015 Mercedes SL400; 2009 Lexus RX350 |
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02-09-2019, 05:41 PM | #52 |
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02-09-2019, 06:08 PM | #53 |
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02-09-2019, 08:26 PM | #54 | |
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What build is yours? I have 50i, arctic grey, driving pro package, laser lights and acoustic glass. |
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02-10-2019, 09:45 AM | #56 |
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02-10-2019, 10:18 AM | #57 |
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Still in Quality Check! 40i with M Sport, Black/Tartufo ext merino, driving pro, laser lights, park assist, glass controls, HK surround.
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02-11-2019, 01:07 PM | #58 |
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I'm at "Dispatched from factory". Since the X5's made here, does it just jump over "At the Port" and "In Transit" and go straight to "At the Dealership"?
FYI - here's a recap of my timing: Placed order 12/20; 2/4 "Production Begins"; 2/6 "Awaiting Carrier"; 2/11 "Dispatched from Factory. |
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02-11-2019, 01:50 PM | #59 | |
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02-12-2019, 08:41 PM | #60 |
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Your car should be at the dealership by now unless it was delayed due to the weather. Problem is the paperwork is probably a day or 2 behind. My paperwork didn't come in until today. Taking Delivery tomorrow.
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02-13-2019, 12:46 PM | #62 |
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My car was dispatched last Friday and hasn't arrived yet. My dealer is in MD.
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02-13-2019, 01:50 PM | #63 |
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For those keeping score at home: Placed order 12/20; 2/4 "Production Begins"; 2/6 "Awaiting Carrier"; 2/11 "Dispatched from Factory; 2/12 "At the Dealer"
Haven't heard from the dealer yet. |
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02-13-2019, 03:11 PM | #64 |
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Last time I ordered a BMW (note I live in California) I figured out how to track which train it was on and when that train arrived in Oxnard. From there it is trucked to my hometown. The trucking company used out here (and perhaps in other areas too) is United Road. I went onto their website and created an account that allows me to see which vehicles have been delivered recently to my specific dealer. Also I can input a VIN and it will tell me when they have received it and when they expect to deliver it to the dealer. Back then I was able to set it up so I get an automatic email each time the local dealer receives a load of cars. I get the receipt that shows the models and VINS. I am not sure if you're still able to set up this part but you can create an account and input your VIN and see if they have your car and when they expect to deliver it. You can also see what cars have been recently delivered. I still get emails all these years telling me which cars have been delivered.
Again, I know United Road is the carrier for Southern California. I can't say for sure whether this works in other states. In my case (back in 2015) I knew my car was at the dealer before they did (it was delivered in the middle of the night). https://www.unitedroad.com/ |
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02-13-2019, 04:00 PM | #65 | |
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02-13-2019, 04:09 PM | #66 | |
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Once your car has an actual production date, wait a couple of days and contact your dealer for a status update, and ask them to tell you the bill of lading information, which will be the rail car ID number or trucking information. Since mine is headed to Los Angeles, it will be train info. Mine was Norfolk Southern and the train ID will be something like TTGX 123456 This is the process for rail transport. I don't know about truck-to-dealer deliveries; some East coast and Southern dealership orders are shipped entirely by truck, directly from the Spartanburg plant. You can track rail transport through the carrier tracking system (mine was Norfolk Southern). Even after the rail car is passed off to another rail system (such as Union Pacific if destined for the West Coast), it can be tracked through Norfolk Southern or the new carrier, using the same rail car number. I found that at some stages of the trip, Union Pacific gave more detailed information, but Norfolk Southern was more accurate. Check both. Pass-offs from one rail carrier to another are designated in tracking as "interchanges" in the rail tracking system. When you call for automated tracking, DO NOT TALK TO A HUMAN. These phone numbers are for logistics company tracking, not for end customer tracking. If the automated system can't understand you, hang up, and call back and try entering in the information via the dial pad. Norfolk Southern's automated system was particularly awful at understanding speech, so I just used the dial pad. If the system tries to transfer you to an agent, hang up. BMW Production Order Status Hotline: 800-831-1117 Norfolk Southern Tracking: 800-497-2919, press 1, then enter 7 digits for tracing (the number of the first letter of the rail car, for example if your rail car is TTGX123456, you would enter "8" for the T, then 123456. CSX (Canada Rail): 800-235-2352 Union Pacific Tracking: 800-255-4915 (press 1 for shipment tracing, 1 for english, 1 for pieces of equipment, enter the 6 numerical digits, press #, then say no to wanting a fax) United Road Trucking: http://www.unitedroad.com For west coast deliveries, vehicles are sent by train to the Oxnard BMW VPC. Before arriving at the VCRR (Ventura Country Railroad) interchange, rail cars are typically delayed at GEMCO (in Van Nuys) or at the LATC in Los Angeles where they must wait to accumulate enough rail cars to make the final trip to the VPC. This could be as little as a few hours or a few days. At some point, your rail car will be reported as arrived South Oxnard (BMW VCR). At this time, it's best to use Norfolk SOuthern for tracking info, as I found that Union Pacific stopped providing updates once interchange delivery occurred in Oxnard. When it is finally reported as "released empty" or "unloaded" you will know your vehicle is on the ground at the VPC. Once this occurs, you will no longer be able to follow your vehicle via rail tracking. The time spent at the VPC is one of the biggest variables in the production/shipping process. Figure at least 2 working days wait. At a minimum, paperwork must be completed; this is when the Certificate of Origin is issued. The vehicle is subjected to inspection and quality control and any condition issues that occurred during transit are corrected. After processing, the vehicle then has to wait to be released to the trucking company for final dealer delivery. There can be quite a delay here while enough cars are collected to make a truckload. |
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