ConnectedDrive in some countries (Please help!)

menace33 · 12-15-2020, 05:46 AM

Hi guys,

I do not know where to look for additional information, so I need to ask good guys from here to help.

I am from Serbia and I have bought a car in BMW in Serbia for the first time (earlier BMWs were bought in Germany). For the first time, I do not have ConnectedDrive. After a lot of calls, I managed to convince BMW to allow my VIN to be added to ConnectedDrive app. So now, I can have and select my vehicle in MyBMW (ConnectedDrive) app.

The problem is when I log into to the app, I can see data from July 2020, when the car was still in Germany ready to be shipped to Serbia. There are no new data. I even paid for the service on bmw-connecteddrive.de (I have a German account) for the whole year.

After level 1 support of BMW Group, they say that the SIM card in my vehicle is active (not sure if this is true).

My car is BMW X5 45e (Prod date: 06/2020).

Can someone share thoughts and ideas how to activate the service?

Thanks,
Ivan

andrasolo · 12-16-2020, 10:15 PM

Ej, imam isti problem s obzirom da sam ja u Bosni. Ali ako si vec uspio da uplatis i registrujes mozda moras da ga odvezes u najblizu drzavu koja podrzava connecteddrive sto je u ovom slucaju Hrvatska da bi se povezao na njihov server. Ako mi mozes samo reci kome si pisao prilikom rjesavanja problema, posto sam i ja pisao na neke mejlove a nisam dobio odgovor radi aktiviranja barem android auta i carplaya sto ne vidim razlog uslovljavanja conncted drive-om. I ako jos imas nekih informacija bio bih zahvalan ako napises.
Poz

menace33 · 12-17-2020, 07:34 AM

Hej, drug, BMW Info <info.si@bmw.com> mi je pomogao... Sjajni momci. Ali, moram da priznam, imao sam neku konekciju do njih.

Inače, pisao sam i zvao sve od Minhena, Beča, Ljubljane... svima!

IvanCurcic · 12-18-2020, 02:16 PM

Isti problem.
Poslao sam ko zna koliko mail-ova, telefonskih poziva...
Dakle moguce je!
Hvala na podeljenim informacijama.

Nastavljam dalje...

jole996 · 12-21-2020, 05:07 PM

Momci, ja sam imao nekog uspeha sa ovim, ali ne skroz. Posaljite mi vase email adrese na PM, pa da nas sve sa ovim problemom okupim u jedan email da podelimo iskustva i vidimo kako dalje. Poz

menace33 · 01-11-2021, 07:52 AM

Quote:

Originally Posted by jole996

Momci, ja sam imao nekog uspeha sa ovim, ali ne skroz. Posaljite mi vase email adrese na PM, pa da nas sve sa ovim problemom okupim u jedan email da podelimo iskustva i vidimo kako dalje. Poz

djolic@gmail.com

Ja mislim da sam uradio sve. Samo ne mogu da napravim da mi konstantno stoji upaljen ConnectedDrive, ali znam kako da ga upalim na pola sata.

bojandj · 04-28-2022, 07:29 AM

Quote:

Originally Posted by menace33

Hi guys,

I do not know where to look for additional information, so I need to ask good guys from here to help.

I am from Serbia and I have bought a car in BMW in Serbia for the first time (earlier BMWs were bought in Germany). For the first time, I do not have ConnectedDrive. After a lot of calls, I managed to convince BMW to allow my VIN to be added to ConnectedDrive app. So now, I can have and select my vehicle in MyBMW (ConnectedDrive) app.

The problem is when I log into to the app, I can see data from July 2020, when the car was still in Germany ready to be shipped to Serbia. There are no new data. I even paid for the service on bmw-connecteddrive.de (I have a German account) for the whole year.

After level 1 support of BMW Group, they say that the SIM card in my vehicle is active (not sure if this is true).

My car is BMW X5 45e (Prod date: 06/2020).

Can someone share thoughts and ideas how to activate the service?

Thanks,
Ivan

Cao,
znam da upadam posle 100god na ovaj topic, ali me zanima da li ste (svi tu zajedno

) resili problem? Sutra mi isporucuju X5 (2022. 40d) i vec vidim da My BMW app ne radi
Ne znam kako se ovde salju PM pa moram ovako, izvinjavam se

poz,
Bojan

no444 · 05-07-2022, 06:16 PM

Quote:

Originally Posted by bojandj

Cao,
znam da upadam posle 100god na ovaj topic, ali me zanima da li ste (svi tu zajedno

) resili problem? Sutra mi isporucuju X5 (2022. 40d) i vec vidim da My BMW app ne radi
Ne znam kako se ovde salju PM pa moram ovako, izvinjavam se

poz,
Bojan

Cao, imam istu situaciju pa me zanima jesi uspio sta rjesiti?

bojandj · 05-09-2022, 03:32 PM

Quote:

Originally Posted by no444

Cao, imam istu situaciju pa me zanima jesi uspio sta rjesiti?

nisam

hattorihanzo · 06-02-2022, 02:51 AM

Poz BMW-ovci. Ja sam auto preuzeo u januaru i tada su mi rekli da je zvanicna informacija da će Connected drive kod nas (Srbija) biti uveden do kraja ove godine. Ako neko nešto uspe pre toga, javljajte

panki_86 · 06-05-2022, 12:25 AM

Pozdrav momci.
I ako vam uvedu CD u Srbiji, je bolje biti registrovan na nemačkom CD.
Ja živim u Sloveniji i moj auto je nov kupljen u SLO, pa preko slovenskog CD ne mogu ništa kupovati. Evo sada sam več godinu dana na nemačkom CD i radi sve super.

bojandj · 06-10-2022, 08:51 AM

Quote:

Originally Posted by panki_86

Pozdrav momci.
I ako vam uvedu CD u Srbiji, je bolje biti registrovan na nemačkom CD.
Ja živim u Sloveniji i moj auto je nov kupljen u SLO, pa preko slovenskog CD ne mogu ništa kupovati. Evo sada sam več godinu dana na nemačkom CD i radi sve super.

A moguce je da izaberes gde ces biti registrovan (jednom kada ga uvedu)?

Hvala puno za info

panki_86 · 06-17-2022, 02:24 AM

Quote:

Originally Posted by bojandj

A moguce je da izaberes gde ces biti registrovan (jednom kada ga uvedu)?

Hvala puno za info

Samo se registruješ na nemačkoj internet CD strani, ili na primer austriskoj. Samo mora biti drugi e-mail.

bojandj · 06-20-2022, 03:00 PM

Quote:

Originally Posted by panki_86

Samo se registruješ na nemačkoj internet CD strani, ili na primer austriskoj. Samo mora biti drugi e-mail.

hvala!

Choofee · 08-10-2022, 02:51 PM

Pozdrav,

Da li je neko uapeo aktivirati ConnectedDrive u Srbiji ili BH? Hvala

shoneb · 08-11-2022, 03:49 AM

Isti problem na novom G06 2022/06, bukvalno smo uskraceni za brdo funkcionalnosti- digital key, tracking, free map update… Ni MyBMW app nije raspoloziva za srpsko podrucje - za ios niti android, moras se dovijati ali opet za VIN da neki zanemarljiv info i to je to.

bojandj · 09-04-2022, 02:22 PM

imam info da ce biti dostupan do kraja godine, za nova vozila, sta god to znacilo (a mislim da znaci - samo za ona koja se isporucuju posle tog datuma)

shoneb · 10-11-2022, 11:58 AM

Pozdrav svima, ima li nekih novosti vezano za ovo?

vinko · 11-10-2022, 09:48 AM

Pozdrav svima, ako je neko uspeo da aktivira BMW Connect Drive, molim vas da javi.
Ne znam da li je nesto na kraju iz prepiske gore uspelo ili nije.

Hvala!

bojandj · 03-18-2023, 11:50 AM

Quote:

Originally Posted by vinko

Pozdrav svima, ako je neko uspeo da aktivira BMW Connect Drive, molim vas da javi.
Ne znam da li je nesto na kraju iz prepiske gore uspelo ili nije.

Hvala!

na novom X5 LCI radi, gledao svojim ocima. Ne znaju da li ce raditi i na prethodnim modelima

emppu021 · 04-04-2023, 09:09 AM

Meni su danas u BMW Radulovic rekli da bi krajem godine trebala da stigne podrska za ConnectedDrive za starije modele. Ne znaju sta ce sve od opcija biti dostupno, ali spominjali su jednokratnu naplatu za aktivaciju.

P.S. Ja sam konkretno pitao za moju peticu (G30, '17 godiste), receno je da ce i za nju biti dostupan ConnectedDrive.

12-15-2020, 05:46 AM	#1
menace33 Private First Class 47 Rep 108 Posts Drives: 2020 BMW X5 45e Join Date: Aug 2020 Location: Belgrade, Serbia iTrader: (0) Garage List 2019 Audi TT 45TFSI [0.00] 2019 Mercedes A180 [0.00] 2020 BMW X5 xDrive45e [0.00]	ConnectedDrive in some countries (Please help!) Hi guys, I do not know where to look for additional information, so I need to ask good guys from here to help. I am from Serbia and I have bought a car in BMW in Serbia for the first time (earlier BMWs were bought in Germany). For the first time, I do not have ConnectedDrive. After a lot of calls, I managed to convince BMW to allow my VIN to be added to ConnectedDrive app. So now, I can have and select my vehicle in MyBMW (ConnectedDrive) app. The problem is when I log into to the app, I can see data from July 2020, when the car was still in Germany ready to be shipped to Serbia. There are no new data. I even paid for the service on bmw-connecteddrive.de (I have a German account) for the whole year. After level 1 support of BMW Group, they say that the SIM card in my vehicle is active (not sure if this is true). My car is BMW X5 45e (Prod date: 06/2020). Can someone share thoughts and ideas how to activate the service? Thanks, Ivan
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12-16-2020, 10:15 PM	#2
andrasolo Registered 0 Rep 2 Posts Drives: bmw x6 2021 Join Date: Dec 2020 Location: Bosnia and Herzegovina iTrader: (0)	Connecteddrive_third party countries Ej, imam isti problem s obzirom da sam ja u Bosni. Ali ako si vec uspio da uplatis i registrujes mozda moras da ga odvezes u najblizu drzavu koja podrzava connecteddrive sto je u ovom slucaju Hrvatska da bi se povezao na njihov server. Ako mi mozes samo reci kome si pisao prilikom rjesavanja problema, posto sam i ja pisao na neke mejlove a nisam dobio odgovor radi aktiviranja barem android auta i carplaya sto ne vidim razlog uslovljavanja conncted drive-om. I ako jos imas nekih informacija bio bih zahvalan ako napises. Poz
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12-17-2020, 07:34 AM	#3
menace33 Private First Class 47 Rep 108 Posts Drives: 2020 BMW X5 45e Join Date: Aug 2020 Location: Belgrade, Serbia iTrader: (0) Garage List 2019 Audi TT 45TFSI [0.00] 2019 Mercedes A180 [0.00] 2020 BMW X5 xDrive45e [0.00]	Hej, drug, BMW Info <info.si@bmw.com> mi je pomogao... Sjajni momci. Ali, moram da priznam, imao sam neku konekciju do njih. Inače, pisao sam i zvao sve od Minhena, Beča, Ljubljane... svima!
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12-18-2020, 02:16 PM	#4
IvanCurcic Registered 0 Rep 2 Posts Drives: X3 G01 Join Date: Dec 2020 Location: Beograd iTrader: (0)	Isti problem. Poslao sam ko zna koliko mail-ova, telefonskih poziva... Dakle moguce je! Hvala na podeljenim informacijama. Nastavljam dalje...
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12-21-2020, 05:07 PM	#5
jole996 Private 36 Rep 99 Posts Drives: Audi S5 Join Date: Nov 2019 Location: Croatia iTrader: (0)	Momci, ja sam imao nekog uspeha sa ovim, ali ne skroz. Posaljite mi vase email adrese na PM, pa da nas sve sa ovim problemom okupim u jedan email da podelimo iskustva i vidimo kako dalje. Poz
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06-02-2022, 02:51 AM	#10
hattorihanzo Registered 0 Rep 1 Posts Drives: BMW 640d Join Date: Oct 2019 Location: Belgrade, Serbia iTrader: (0)	Poz BMW-ovci. Ja sam auto preuzeo u januaru i tada su mi rekli da je zvanicna informacija da će Connected drive kod nas (Srbija) biti uveden do kraja ove godine. Ako neko nešto uspe pre toga, javljajte
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06-05-2022, 12:25 AM	#11
panki_86 Private First Class 112 Rep 185 Posts Drives: G20 M340i xDrive Individual Join Date: Aug 2021 Location: Slovenia iTrader: (0)	Pozdrav momci. I ako vam uvedu CD u Srbiji, je bolje biti registrovan na nemačkom CD. Ja živim u Sloveniji i moj auto je nov kupljen u SLO, pa preko slovenskog CD ne mogu ništa kupovati. Evo sada sam več godinu dana na nemačkom CD i radi sve super.
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08-10-2022, 02:51 PM	#15
Choofee Registered 0 Rep 1 Posts Drives: BMW Join Date: Aug 2022 Location: Serbia iTrader: (0)	Pozdrav, Da li je neko uapeo aktivirati ConnectedDrive u Srbiji ili BH? Hvala
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08-11-2022, 03:49 AM	#16
shoneb New Member 0 Rep 7 Posts Drives: BMW X4 Join Date: Jan 2019 Location: Serbia iTrader: (0)	Isti problem na novom G06 2022/06, bukvalno smo uskraceni za brdo funkcionalnosti- digital key, tracking, free map update… Ni MyBMW app nije raspoloziva za srpsko podrucje - za ios niti android, moras se dovijati ali opet za VIN da neki zanemarljiv info i to je to.
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09-04-2022, 02:22 PM	#17
bojandj New Member 16 Rep 14 Posts Drives: BMX X5 40d Join Date: Apr 2022 Location: Belgrade iTrader: (0)	imam info da ce biti dostupan do kraja godine, za nova vozila, sta god to znacilo (a mislim da znaci - samo za ona koja se isporucuju posle tog datuma)
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10-11-2022, 11:58 AM	#18
shoneb New Member 0 Rep 7 Posts Drives: BMW X4 Join Date: Jan 2019 Location: Serbia iTrader: (0)	Pozdrav svima, ima li nekih novosti vezano za ovo?
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11-10-2022, 09:48 AM	#19
vinko Registered 0 Rep 1 Posts Drives: BMW X3 Join Date: Nov 2022 Location: Belgrade, Serbia iTrader: (0)	Pozdrav svima, ako je neko uspeo da aktivira BMW Connect Drive, molim vas da javi. Ne znam da li je nesto na kraju iz prepiske gore uspelo ili nije. Hvala!
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04-04-2023, 09:09 AM	#21
emppu021 Registered 0 Rep 1 Posts Drives: BMW Series 5 G30 2017 Join Date: Apr 2023 Location: Novi Sad, Serbia iTrader: (0)	Meni su danas u BMW Radulovic rekli da bi krajem godine trebala da stigne podrska za ConnectedDrive za starije modele. Ne znaju sta ce sve od opcija biti dostupno, ali spominjali su jednokratnu naplatu za aktivaciju. P.S. Ja sam konkretno pitao za moju peticu (G30, '17 godiste), receno je da ce i za nju biti dostupan ConnectedDrive.
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