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      12-10-2020, 02:30 PM   #89
strohw
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I was in construction management most of my adult life. Wifey and I opened a restaurant almost 6 years ago, and on December 28 we will be opening a virtual kitchen of a different concept. Actually at least 5 concepts... Virtual kitchens have no dine in, only pick up and delivery through delivery apps, so low overhead. Doing this we can put as many concepts on apps as we wish, and keep only 4-6 employees for all. 5 year goal- fine tune 1 kitchen, then replicate throughout the Western US.
These were presented during one of our meetings a few months ago. It's interesting as you can have 20+ kitchens with 1 pickup store front operating out of the same building. They also implied that the person at the front desk isn't even directly employed by any of the kitchens.
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      12-10-2020, 03:17 PM   #90
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I was in construction management most of my adult life. Wifey and I opened a restaurant almost 6 years ago, and on December 28 we will be opening a virtual kitchen of a different concept. Actually at least 5 concepts... Virtual kitchens have no dine in, only pick up and delivery through delivery apps, so low overhead. Doing this we can put as many concepts on apps as we wish, and keep only 4-6 employees for all. 5 year goal- fine tune 1 kitchen, then replicate throughout the Western US.
These were presented during one of our meetings a few months ago. It's interesting as you can have 20+ kitchens with 1 pickup store front operating out of the same building. They also implied that the person at the front desk isn't even directly employed by any of the kitchens.
Yes it is a cool concept. Instead of tying up hundreds of thousands of dollars in TI's, we are opening for basically the cost of kitchen equipment. The space we are in has 34 other similar kitchens in it, roughly a 20'x10' space. There is a processing hub where delivery drivers go to pick up. We basically make the meals when ordered, press done to alert the processing center, and set the packaged meals on a shelf outside our kitchen for a runner to come pick up. It's really pretty slick.
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      12-10-2020, 03:19 PM   #91
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      12-10-2020, 03:25 PM   #92
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Retired for two years now after serving in the Boston Fire Department for 33 years.
Good for you Smokey!
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      12-10-2020, 05:20 PM   #93
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Good for you Smokey!
Don't get him all fired up...
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      12-10-2020, 07:14 PM   #94
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Don't get him all fired up...
You guys are gonna spark something in him.
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      12-10-2020, 07:54 PM   #95
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You guys are gonna spark something in him.
Blame Murf. He was the first responder.
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      12-10-2020, 08:18 PM   #96
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Best thing I can tell you is
1) Learn how to relate to their pain
2) Sell the solution to their problem, not YOUR product
3) Don't be afraid to LEAD them
These, I'd also add
4) Lead the convo with benefit to them.
5) Ask for the sale - or close it. - This can also prevent buyers from backing out as easily.

Some good tie-ins to do this that force people into agreeing is words like "Sound good?", and of course advise how it's a win in more ways than one for your customer.
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      12-10-2020, 08:51 PM   #97
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Blame Murf. He was the first responder.
I hope nobody minds if I smoke.
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      12-10-2020, 08:52 PM   #98
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Blame Murf. He was the first responder.
I hope nobody minds if I smoke.
Blaze away, friend
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      12-10-2020, 08:53 PM   #99
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I hope nobody minds if I smoke.
"Smoke 'em if you got 'em."
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      12-10-2020, 09:13 PM   #100
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      12-10-2020, 09:25 PM   #101
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      12-10-2020, 09:43 PM   #102
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"Smoke 'em if you got 'em."
Beat me to it.
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      12-10-2020, 09:44 PM   #103
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Oral and Maxillofacial Surgeon
I gotta think that involved some serious pain.
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      12-10-2020, 10:21 PM   #104
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I maintain radars and communications electronics systems for the Navy. I primarily work on a surveillance radar, the big red spinning one that you see at every major airport.
I am the Training and Exercise Director for Naval District Washington in Anti Terrorism/Force Protection.
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      12-10-2020, 10:35 PM   #105
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      12-10-2020, 11:30 PM   #106
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Been with ups for 15yrs now. It is definitely a interesting job, the relationships you make with your customers become like family. The pay, benefits, pensions etc are great and the family is very well taken care of so not much to complain. I am just glad I work in a smaller city so our Union and management have a decent relationship. It makes it a lot easier and less stressful when you know management is not out to get you ever day lol
I'm always ordering things, like a few packages a day.. Do you get annoyed with customers like me? I feel ashamed when I see the driver, I try to be nice an express gratitude but I feel bad inside. UPS is great I never have an issue... USPS on the other hand lost 4 out of my 5 last orders and 2 phone returns to ATT.
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      12-10-2020, 11:33 PM   #107
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      12-10-2020, 11:59 PM   #108
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I gotta think that involved some serious pain.
Yeah, but nobody makes a better Halloween mask.
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      12-11-2020, 12:00 AM   #109
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      12-11-2020, 02:14 AM   #110
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