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      07-10-2020, 07:04 PM   #89
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Originally Posted by Alan l. View Post
Sounds like your compressor is on itís way out. Insane they are still building them with faulty units.

My car goes in on Monday for the ac compressor/condenser swap. Iíll try to get as much info from the tech while I am there.

Alan
Thank you. My dealer had never heard of the issue and I tried referring them to what I have read here.

Appreciate any info you get.

Paul
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      07-14-2020, 02:14 PM   #90
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Update my car is over at BMW of Watertown and so far so good. They started working on it since yest. afternoon and its not done yet. Fingers crossed every thing gets replaced perfectly without any left over bolts or scratches on the paint

In the meantime I have a base X5 40i loaner (with working AC!) and its nice to see where all of the improvements (and money) went between the models. Makes me appreciate the X5M even more.
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      07-15-2020, 06:29 AM   #91
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Same issuer here in Austria with my X5M: shortly after break in service with around 2,300km AC stopped working...they will change the climate compressor, tomorrow I get hopefully my car back
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      07-16-2020, 12:54 PM   #92
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Originally Posted by Jamal82 View Post
Same issuer here in Austria with my X5M: shortly after break in service with around 2,300km AC stopped working...they will change the climate compressor, tomorrow I get hopefully my car back
No issue after 30 days.
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      07-17-2020, 12:03 PM   #93
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Crap looks like the work is taking much longer than anticipated. I was able to speak to the shop foreman which is working on my X5M himself and explained due to the tight clearances and him being extra cautious with my new car looks like it won't be done until early next week which i'm fine with. Says all the extra coolers on this motor leaves zero room to work around. Ultimately i just want the car fixed 100% so rather not rush him. He also said BMW sent a regional rep out and they are all over this to prevent a bunch of buy backs and will be compensating customers for this issue. Lets see what happens....

From what he shared with me over the phone he said BMW released a new compressor with a updated part number. The issue appears that it could be a tolerance issue as the compressor wears in the metal shavings ends up clogging the valves inside causing the AC to stop working which is why they are replacing the compressor, condenser and going to flush all the lines to make sure its clear on my car.

I'll get more info next week when i go pick up the car and post up the part numbers here.

Alan
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      07-19-2020, 10:35 AM   #94
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Thank you for the update. Ours is in the shop now waiting for the parts. Hoping for 3 weeks max.

Paul
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      07-20-2020, 11:45 AM   #95
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Just got off the phone with the tech working on my car and he was concerned when he pulled the compressor off my X5M and it had the same part number as the replacement compressor that BMW sent as a replacement so he reached out the regional rep and this is what he was told.

The part number is the same but the "index" number is different confirming that internally something was updated. My tech confirmed that when he had the new/old side by side my old compressor had the same part number but at the end there was a dash "01" on it while the new replacement one has "02" on it instead. I should have my car back this Wednesday so I'll know more then.

Alan
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      07-22-2020, 02:39 PM   #96
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Just picked up my car from BMW of Watertown and those guys are good people. Huge thanks to Jarrod and the foreman Mike for going above and beyond. No issues with the car and looks just like it did when I dropped it off. Mike even took the time explaining the whole process to me which really makes me feel more at ease.

Below is the work they did to fix my AC issue. The new compressor has the same part number but according to the foreman that worked on my car the new one had a different index number after the part number. On my 2 hour drive home the AC was nice and cold the entire time. Hopefully this is the end of my AC issue and I finally get to enjoy my new car.

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      07-22-2020, 03:08 PM   #97
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Quote:
Originally Posted by Alan l. View Post
Just picked up my car from BMW of Watertown and those guys are good people. Huge thanks to Jarrod and the foreman Mike for going above and beyond. No issues with the car and looks just like it did when I dropped it off. Mike even took the time explaining the whole process to me which really makes me feel more at ease.

Below is the work they did to fix my AC issue. The new compressor has the same part number but according to the foreman that worked on my car the new one had a different index number after the part number. On my 2 hour drive home the AC was nice and cold the entire time. Hopefully this is the end of my AC issue and I finally get to enjoy my new car.

Great to hear all is well!!
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      07-23-2020, 08:42 AM   #98
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Originally Posted by Alan l. View Post
Hopefully this is the end of my AC issue and I finally get to enjoy my new car.
Congrats, finally, what a relief!
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      07-27-2020, 10:40 AM   #99
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Did they make any changes in x5/x6 production because of these often ac problems?
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      07-29-2020, 10:36 AM   #100
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This is why I won't get another BMW since my '15 X5M - BMW supply chain sucks.

I had a cracked windshield from delivery, and the replacement they said it will take up to a year to replace. I also had the issue with the wheel bearing/clicking noise when you turn. My paint would chip so easily, interior plastics were cheap. I was at the service center ever other day. I am so happy BMW bought it back.

It is unfortunate because the X5M is amazing and they ruin it by going cheap with their supply chain.
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      07-29-2020, 07:54 PM   #101
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Thank you for all the info! Glad you have her back now with a working A/C.
I'm really really hoping that this is not a problem in 21 models.
Quote:
Originally Posted by Alan l. View Post
Just picked up my car from BMW of Watertown and those guys are good people. Huge thanks to Jarrod and the foreman Mike for going above and beyond. No issues with the car and looks just like it did when I dropped it off. Mike even took the time explaining the whole process to me which really makes me feel more at ease.

Below is the work they did to fix my AC issue. The new compressor has the same part number but according to the foreman that worked on my car the new one had a different index number after the part number. On my 2 hour drive home the AC was nice and cold the entire time. Hopefully this is the end of my AC issue and I finally get to enjoy my new car.

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      08-09-2020, 04:48 PM   #102
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Does anyone have/have access to the TSB? It would be nice to see the production date range of affected vehicles.
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