Order delays due to Coronavirus ?

mrracer · 06-15-2020, 12:46 PM

Quote:

Originally Posted by Heavyd

Arc Independence leaves June 17th in Charleston to arrice July 9th in Zeebrugge

https://www.walleniuswilhelmsen.com/schedules

Great news! Do you know for sure if it will be on that vessel or is it just a high probablity?

My Performance Center Delivery date is set! 6/29.

Heavyd · 06-15-2020, 12:56 PM

Quote:

Originally Posted by mrracer

Great news! Do you know for sure if it will be on that vessel or is it just a high probablity?

My Performance Center Delivery date is set! 6/29.

I hope it is a high probability

I asked my dealer but they say they don't have that info on what ship it is.

Your wait is almost over

mrracer · 06-15-2020, 12:58 PM

Quote:

Originally Posted by Heavyd

I hope it is a high probability

I asked my dealer but they say they don't have that info on what ship it is.

I guess you can put your VIN into the search page after the 17th.

tvasica · 06-15-2020, 01:41 PM

Quote:

Originally Posted by Pateeke81

Quote:

Originally Posted by tvasica

I want to track m car. I know my VIN and do not know where

If you have a VIN already that means your car has been made or will be very soon and you do not need a production number.
If your car is on a Willenius boat you can track your car by putting in your VIN in Cargo ID here:
https://www.2wglobal.com/webapps/?frameId=158463484919776530&url=https%3A%2F%2Fatt. 2wglobal.com%2Fgstattweb%2Focean.do%3Fmethod%3Dget DefaultOceanAdvancedSearchPage

If it is on a boat from another shipping company you won't be able to track it.

Final port is everytime in Zeebrugge?

Pateeke81 · 06-15-2020, 02:53 PM

Quote:

Originally Posted by tvasica

Final port is everytime in Zeebrugge?

For Belgian cars mostly yes, for Eastern Europe I think it will be Bremerhaven in Germany.

maagi82 · 06-17-2020, 03:45 AM

RoRo carrier ARC Independence left Charleston yesterday. Did any European find their vehicle onboard?

My 45e was completed on 8th of June and I was expecting my car to be shipped on this carrier.. but couldn't find it from Wallenius Wilhelmsen search. Expected DW 31/2020 (in Finland).

Heavyd · 06-17-2020, 03:56 AM

I was at the dealer today and they said the car is on the ship right now. I think this would mean status 180 or 190?

Heavyd · 06-17-2020, 03:57 AM

Quote:

Originally Posted by maagi82

RoRo carrier ARC Independence left Charleston yesterday. Did any European find their vehicle onboard?

My 45e was completed on 8th of June and I was expecting my car to be shipped on this carrier.. but couldn't find it from Wallenius Wilhelmsen search. Expected DW 31/2020 (in Finland).

I read somewhere it was 2-3 days after departure that tracking was available.

maagi82 · 06-17-2020, 04:18 AM

Quote:

Originally Posted by Heavyd

I was at the dealer today and they said the car is on the ship right now. I think this would mean status 180 or 190?

OK... I got update from dealer this morning and he says my latest status is 165 and last track "Act. Location COCHSPOD - Charleston POD"

Will give couple of days and see if it appears in tracking

Heavyd · 06-17-2020, 04:51 AM

Quote:

Originally Posted by maagi82

OK... I got update from dealer this morning and he says my latest status is 165 and last track "Act. Location COCHSPOD - Charleston POD"

Will give couple of days and see if it appears in tracking

Does that mean your car is on a ship now? The Arc Independence.

maagi82 · 06-17-2020, 05:03 AM

Quote:

Originally Posted by Heavyd

Does that mean your car is on a ship now? The Arc Independence.

I would assume so. Following post tells me that 165 is "Transit from USA to Bremerhaven"

https://xoutpost.com/646551-post10.html

Heavyd · 06-17-2020, 05:10 AM

Quote:

Originally Posted by maagi82

I would assume so. Following post tells me that 165 is "Transit from USA to Bremerhaven"

https://xoutpost.com/646551-post10.html

Ok. I will check Wallenius tracking regularly

maagi82 · 06-17-2020, 05:17 AM

Quote:

Originally Posted by Heavyd

Ok. I will check Wallenius tracking regularly

Same thing. We are literally probaly on the same boat

Pateeke81 · 06-18-2020, 02:11 AM

So my next week build has now been moved to W42, I'm cancelling my order

tvasica · 06-18-2020, 02:21 AM

My car is now code 160. How long can I wait for transport to Europe?

Heavyd · 06-18-2020, 02:47 AM

Quote:

Originally Posted by Pateeke81

So my next week build has now been moved to W42, I'm cancelling my order

A second confirmed production date that BMW cancels? That's totally unacceptable! Poor client service from BMW. My dealer told that many customers are angry because their production date is suddenly pushed many months back. Apparently for BMW the Asian market has now priority said the dealer. Other customers have to suck it up ☹️

Chapel Hill · 06-18-2020, 04:35 AM

My X5 is in Scheduled for Production status. How can I find my Production date?

awosy · 06-18-2020, 05:49 AM

Quote:

Originally Posted by Heavyd

A second confirmed production date that BMW cancels? That's totally unacceptable! Poor client service from BMW. My dealer told that many customers are angry because their production date is suddenly pushed many months back. Apparently for BMW the Asian market has now priority said the dealer. Other customers have to suck it up ☹️

I don't even dare to get an update for my production date anymore.
Tried getting some sort of compensation because in my opinion this is completely insane, even if you take the corona situation into account.
My dealer can't do anything and suggested contacting belux, but they haven't replied on my email yet from last week, I'm not expecting any answer anymore to be honest...

X5 45e · 06-18-2020, 05:55 AM

Quote:

Originally Posted by awosy

Quote:

Originally Posted by Heavyd

A second confirmed production date that BMW cancels? That's totally unacceptable! Poor client service from BMW. My dealer told that many customers are angry because their production date is suddenly pushed many months back. Apparently for BMW the Asian market has now priority said the dealer. Other customers have to suck it up ☹️

I don't even dare to get an update for my production date anymore.
Tried getting some sort of compensation because in my opinion this is completely insane, even if you take the corona situation into account.
My dealer can't do anything and suggested contacting belux, but they haven't replied on my email yet from last week, I'm not expecting any answer anymore to be honest...

Mine was delayed 2.5 months even before corona. First begin of oktober finally end of December. Maybe it's even the dealers promising an early delivery to get you to sign and than gradually changing it afterwards bowing you won't cancel the order (except pateeke)

I didn't get any compensation either. Didn't even get a bottle of champagne, flowers for my wife, car covered with a blanket to reveal, ...
I did get a free key chain.

I think the major problem is HV battery availability.

X5 45e · 06-18-2020, 05:56 AM

Quote:

Originally Posted by Pateeke81

So my next week build has now been moved to W42, I'm cancelling my order

Sorry for you that this happened. But unbearable that they play with you like this. What are you ordering now? Porsche Taycan?

Heavyd · 06-18-2020, 06:10 AM

Quote:

Originally Posted by X5 45e

Quote:

Originally Posted by Pateeke81

So my next week build has now been moved to W42, I'm cancelling my order

Sorry for you that this happened. But unbearable that they play with you like this. What are you ordering now? Porsche Taycan?

My father in law has a Taycan on order. I don't think he will get a Taycan sooner.

AlexM · 06-18-2020, 06:10 AM

Quote:

Originally Posted by tvasica

My car is now code 160. How long can I wait for transport to Europe?

My dealer told me that it takes up to 4 weeks. 2 weeks US>EU, another 2 weeks across Europe's various "stops".

06-17-2020, 03:45 AM	#644
maagi82 New Member 0 Rep 12 Posts Drives: F10 M5 Singapore Grau '13 Join Date: Apr 2014 Location: Finland iTrader: (0)	RoRo carrier ARC Independence left Charleston yesterday. Did any European find their vehicle onboard? My 45e was completed on 8th of June and I was expecting my car to be shipped on this carrier.. but couldn't find it from Wallenius Wilhelmsen search. Expected DW 31/2020 (in Finland).
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06-17-2020, 03:56 AM	#645
Heavyd Major 865 Rep 1,302 Posts Drives: 2024 X5 50e Join Date: Apr 2010 Location: Hellhole iTrader: (0)	I was at the dealer today and they said the car is on the ship right now. I think this would mean status 180 or 190?
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06-18-2020, 02:11 AM	#652
Pateeke81 Second Lieutenant 87 Rep 250 Posts Drives: Current: 2019 BWM X5 45e Join Date: Jul 2019 Location: Brussels, Belgium iTrader: (0)	So my next week build has now been moved to W42, I'm cancelling my order __________________ Current bike: 2017 BMW R1200R (White/Cordoba Blue) Current car: 2019 BMW X5 45e (Arktikgrau)
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06-18-2020, 02:21 AM	#653
tvasica Private First Class 71 Rep 158 Posts Drives: BMW G05 M50D Join Date: Feb 2020 Location: Czech Republic iTrader: (0)	My car is now code 160. How long can I wait for transport to Europe?
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06-18-2020, 04:35 AM	#655
Chapel Hill Private First Class 109 Rep 144 Posts Drives: BMW X5 Join Date: Jun 2020 Location: VA iTrader: (0)	My X5 is in Scheduled for Production status. How can I find my Production date?
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