Acceptable scratches/dents on the rim of a new OEM wheel?

typedcl · 01-20-2024, 08:39 PM

I just received a set of new OEM wheels. Pretty much all of them have some type of scratch or dent on the rim. (Photos below.)

Are these okay? Or would you think they are damaged?

chefwong · 01-20-2024, 09:28 PM

that's not a new wheel...u can spot some rubber from tire assembly:mount:dismount at some point. it's zoomed in so hard to gauge but missing metal and looks like there was fresh paint to mask it. regardless, the defects are pretty much there and it's clearly not -new-\

Private sale or from a -dealer-

typedcl · 01-20-2024, 09:36 PM

From a dealer.

I suspect 1 isn't new because it was packed differently.

The other 3 came in boxes from the "BMW warehouse" (based on the stickers on them). If those boxes had been opened before, somebody did a really good job of carefully opening them and resealing.

chefwong · 01-21-2024, 07:41 AM

Pickup or Delivery. If delivery, do wanna point out that the boxes are really really really , um, ahem really thin. Can barely support the wheel and will flex. IME, if improperly handled (not like your 1st pic) but the wheel lips can be potentially clear chipped etc if the boxes are not handled with extreme care. It's very tell tale if you look at the other boxes and see if the cardboard wall has been -creased-. I would check the other 3 as well

Good luck. It's pretty obvious it's not -new-

aug0211 · 01-21-2024, 07:44 AM

That is not new condition. Do not mount a tire on that. Return and exchange.

chicagofan00 · 01-21-2024, 09:10 AM

Definitely would process and exchange or return on those. Brand new OEM wheels should not arrive looking like that. Either a poor job packaging for shipping or they sold used wheels as new (or a combo of both!).

typedcl · 01-21-2024, 01:45 PM

Thanks for the feedback everyone! Really appreciate it.

3 of the wheels were double boxed. While it certainly wasn't good enough to survive UPS's handling of them, they did try. (Though perhaps not that hard.)

Now that I've taken another look at them in the morning, I'm inclined to believe that 2 of them may be manufacturing defects.

Should have just bought the wheels from a local dealer.

typedcl · 02-02-2024, 08:03 PM

In case anyone is wondering: dealer replaced the wheels and the new ones are good.

aug0211 · 02-03-2024, 10:20 PM

Quote:

Originally Posted by typedcl

In case anyone is wondering: dealer replaced the wheels and the new ones are good.

Love to hear that. Glad this worked out well for you in the end!

01-20-2024, 08:39 PM	#1
typedcl Enlisted Member 26 Rep 41 Posts Drives: X5 xDrive45e (2023) Join Date: Oct 2022 Location: Northern Calif iTrader: (0)	Acceptable scratches/dents on the rim of a new OEM wheel? I just received a set of new OEM wheels. Pretty much all of them have some type of scratch or dent on the rim. (Photos below.) Are these okay? Or would you think they are damaged? Attached Images
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01-20-2024, 09:28 PM	#2
chefwong Major 362 Rep 1,003 Posts Drives: X5 Join Date: Sep 2007 Location: NYC iTrader: (0)	that's not a new wheel...u can spot some rubber from tire assembly:mount:dismount at some point. it's zoomed in so hard to gauge but missing metal and looks like there was fresh paint to mask it. regardless, the defects are pretty much there and it's clearly not -new-\ Private sale or from a -dealer-
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01-20-2024, 09:36 PM	#3
typedcl Enlisted Member 26 Rep 41 Posts Drives: X5 xDrive45e (2023) Join Date: Oct 2022 Location: Northern Calif iTrader: (0)	From a dealer. I suspect 1 isn't new because it was packed differently. The other 3 came in boxes from the "BMW warehouse" (based on the stickers on them). If those boxes had been opened before, somebody did a really good job of carefully opening them and resealing.
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01-21-2024, 07:41 AM	#4
chefwong Major 362 Rep 1,003 Posts Drives: X5 Join Date: Sep 2007 Location: NYC iTrader: (0)	Pickup or Delivery. If delivery, do wanna point out that the boxes are really really really , um, ahem really thin. Can barely support the wheel and will flex. IME, if improperly handled (not like your 1st pic) but the wheel lips can be potentially clear chipped etc if the boxes are not handled with extreme care. It's very tell tale if you look at the other boxes and see if the cardboard wall has been -creased-. I would check the other 3 as well Good luck. It's pretty obvious it's not -new- Last edited by chefwong; 01-21-2024 at 07:50 AM..
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01-21-2024, 07:44 AM	#5
aug0211 Second Lieutenant 168 Rep 206 Posts Drives: 2024 X5 M60i Join Date: Nov 2023 Location: Ohio iTrader: (0)	That is not new condition. Do not mount a tire on that. Return and exchange.
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01-21-2024, 09:10 AM	#6
chicagofan00 Major General 19149 Rep 8,033 Posts Drives: 2024 X5 M60i Join Date: Feb 2011 Location: Phoenix iTrader: (1) Garage List 2024 BMW X5 M60i [10.00]	Definitely would process and exchange or return on those. Brand new OEM wheels should not arrive looking like that. Either a poor job packaging for shipping or they sold used wheels as new (or a combo of both!). __________________ Instagram: @Phxrisingphotography Current - 2024 G05 X5 ///M60i in Java Green Past - 2005 E53 X5 3.0i in Titanium Silver; 2008 E92 335i in Montego Blue; 2019 G01 X3 M40i in Glacier Silver; 2022 G80 M3 Competition in Twilight Purple
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01-21-2024, 01:45 PM	#7
typedcl Enlisted Member 26 Rep 41 Posts Drives: X5 xDrive45e (2023) Join Date: Oct 2022 Location: Northern Calif iTrader: (0)	Thanks for the feedback everyone! Really appreciate it. 3 of the wheels were double boxed. While it certainly wasn't good enough to survive UPS's handling of them, they did try. (Though perhaps not that hard.) Now that I've taken another look at them in the morning, I'm inclined to believe that 2 of them may be manufacturing defects. Should have just bought the wheels from a local dealer.
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02-02-2024, 08:03 PM	#8
typedcl Enlisted Member 26 Rep 41 Posts Drives: X5 xDrive45e (2023) Join Date: Oct 2022 Location: Northern Calif iTrader: (0)	In case anyone is wondering: dealer replaced the wheels and the new ones are good.
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