09-15-2022, 03:39 PM | #45 | |
General
13266
Rep 19,785
Posts |
Quote:
__________________
2021 BMW G20 M340i xDrive - Verde Ermes/Black - 03/2024.40
2019 BMW G05 X5 xDrive40i - Phytonic Blue/Cognac - 11/2023.50 |
|
Appreciate
0
|
09-15-2022, 09:34 PM | #46 |
Private
12
Rep 75
Posts |
Make sure to update your apps on your iDrive!
Go to the apps page on iDrive, go "left" to select "installed apps" and press the option button. And it will update all installed apps on your iDrive. After that I was able to see MyTrips in privacy section, and on my iOS app. |
Appreciate
0
|
09-15-2022, 11:40 PM | #47 |
Second Lieutenant
197
Rep 225
Posts |
I can confirm that at least for now it's not super reliable. Lost three of my trips out of probably 10 I've made so far. I have a good cellular coverage pretty much everywhere in case that could be a suspected reason for those trips not to get recorded. But I hope it's a temporary thing and BMW engineers will iron these things out.
|
Appreciate
0
|
11-27-2022, 05:02 PM | #48 |
Private First Class
26
Rep 185
Posts |
Strange my App is not showing my trips. While its all up to date and reinstalled few times. The idrive is not showing updates. Neither is iphone. Not sure what else to try to get my trips to come up any suggestions?
|
Appreciate
0
|
11-27-2022, 05:04 PM | #49 |
General
13266
Rep 19,785
Posts |
Mine was for awhile but last I looked the Trips were no longer there. I'm not surprised by anything they do with their software/servers.
__________________
2021 BMW G20 M340i xDrive - Verde Ermes/Black - 03/2024.40
2019 BMW G05 X5 xDrive40i - Phytonic Blue/Cognac - 11/2023.50 |
Appreciate
0
|
11-27-2022, 05:29 PM | #50 |
Private First Class
26
Rep 185
Posts |
|
Appreciate
0
|
11-27-2022, 05:32 PM | #51 |
Major
629
Rep 1,152
Posts |
Mine was same a few days ago, went into data privacy settings in car and the allow box was "unticked" , ticked it and trips came back.
__________________
2024 M60i Frozen pure grey/Black Merino
2023 M50i Tanzanite / Ivory/Night Blue Merino gone 2022 40i G05 Arctic grey/Ivory Merino gone |
Appreciate
0
|
11-27-2022, 06:10 PM | #52 |
Private First Class
26
Rep 185
Posts |
|
Appreciate
0
|
11-28-2022, 04:09 PM | #53 |
Private
11
Rep 98
Posts |
I’ve been trying for a few days but not able to get this working. I have the latest version of the BMW app, which has the My Trips section but this says I need to turn on data privacy.
The My trips option isn’t there in the car, I have run an update on installed apps as suggested and also done a few iDrive reboots by holding for 30, 70 and 90 seconds but nothing yet |
Appreciate
0
|
11-28-2022, 05:06 PM | #54 | |
Lieutenant
217
Rep 436
Posts |
Quote:
|
|
Appreciate
0
|
11-28-2022, 06:06 PM | #55 | |
Major General
4652
Rep 8,694
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
Quote:
|
|
Appreciate
0
|
11-29-2022, 01:51 AM | #56 |
Private
11
Rep 98
Posts |
Here are some screenshots from the app, and photos from the iDrive.
The BMW instructions state that under individual privacy settings it will be ‘My Trips’, or you can have All services enabled including analysis, which I currently have. It seems the my trips tickbox isn’t appearing on my car even though I’ve done the update as the instructions suggest! |
Appreciate
0
|
11-29-2022, 04:15 AM | #57 |
Major
629
Rep 1,152
Posts |
There is NO my trips section in the car that shows if you enable all services including analysis, have you tried enabling individual selection to see if it appears.
When mine wasn't working enabling all services got it working on my phone app but I still can't see my trips in the car.
__________________
2024 M60i Frozen pure grey/Black Merino
2023 M50i Tanzanite / Ivory/Night Blue Merino gone 2022 40i G05 Arctic grey/Ivory Merino gone |
Appreciate
0
|
11-29-2022, 04:52 AM | #58 | |
Major General
4652
Rep 8,694
Posts
Drives: eVeRyOnE mAD!
Join Date: Dec 2020
Location: neither here nor there...
|
Quote:
|
|
Appreciate
0
|
11-29-2022, 05:48 AM | #59 |
Private
11
Rep 98
Posts |
|
Appreciate
0
|
11-29-2022, 06:50 AM | #60 |
Captain
188
Rep 853
Posts |
I have same issue!
'My Trips' not showing up on Individual Services. I have updated apps.
__________________
2018 540ix msport
2015 X5 msport 2013 750ix msport 2011 550ix msport 2009 e92 335i msport |
Appreciate
0
|
11-29-2022, 07:10 AM | #61 |
Private First Class
26
Rep 185
Posts |
Very strange, that it shows up in iOS app and not the car. I have the opposite. Im probably going to try with my sons iPhone 11 to see if it shows up there. I have wrote to BMW and I was given this generic response. Which I obviously done and nothing in the app.
Dear Customer, Thank you for contacting BMW Assist Customer Care. VIN: XXXXXXX Please ensure that your vehicle is in an open area with a stable Internet connection. Then, ensure to Navigate to Apps > Installed Apps > Option > Update Apps & Services.The vehicle will begin a short data transfer. Following this, please allow several minutes to elapse. After this pause, you should receive an iDrive notification stating that you now have “New services under Data Privacy”. Now, navigate to Data Privacy via Car > Settings > General Settings > Scroll to Data Privacy and select. You may optionally select either ‘All Services incl. analysis’ for the best experience, or, select the services individually to enable. Scroll, highlight & select ‘My Trips’ from the list. My Trips is now enabled. After enabling this service, switch to the My BMW App. Logout and login. On the Home Page, My Trips will appear with no information. Starting from this moment on, the chart will fill in with your accrued trip data, as described. Sincerely, ConnectedDrive Services Customer Care Fax: 888-226-9492 PO Box 100035 Fort Lauderdale, FL 33310 |
Appreciate
0
|
11-29-2022, 07:14 AM | #62 | |
Captain
188
Rep 853
Posts |
Quote:
From the instructions above, I logged out of MY BMW APP and logged back in. As soon as i logged in, got a notification for 'Remote Software Upgrade' to 07/2022.58. Let's see if that works.
__________________
2018 540ix msport
2015 X5 msport 2013 750ix msport 2011 550ix msport 2009 e92 335i msport |
|
Appreciate
0
|
11-29-2022, 07:23 AM | #63 | |
Private First Class
26
Rep 185
Posts |
Quote:
I cant get my app to show that for nothing... while car is showing privacy option. |
|
Appreciate
0
|
11-29-2022, 07:40 AM | #64 |
Captain
587
Rep 808
Posts |
I've now got it (don't remember if it popped up when I just went to iOS l6) though I haven't enabled the privacy setting in IDrive, so it will not work. I dunno….feel that I'm giving to much personal information out to corporate entities already in my life, and don't want to add to the pile…EZ pass was bad enough in the beginning (don't any of you watch Law & Order??), now Amazon app on the phone, etc, etc..!
I feel the need to get a Geo Metro, and a burner phone, and keep 'em in a storage shed somewhere 🤣🤣 |
Appreciate
0
|
11-29-2022, 08:36 AM | #65 | |
Private
11
Rep 98
Posts |
Quote:
Please report back on how you get on, I would be interested to know. I'm pretty sure this is the version I am running on my car. |
|
Appreciate
0
|
11-29-2022, 09:15 AM | #66 |
Captain
188
Rep 853
Posts |
My App does show 'my trips' but says need to activate...which was unsuccessful in the car
__________________
2018 540ix msport
2015 X5 msport 2013 750ix msport 2011 550ix msport 2009 e92 335i msport |
Appreciate
0
|
Post Reply |
Bookmarks |
|
|