Rear seat leather wrinkly

bigrobb2 · 02-12-2019, 09:59 PM

Quote:

Originally Posted by don20111

No wrinkles on the new x3m

View post on imgur.com

Ha! I peeped that too.

claykin · 02-12-2019, 11:04 PM

Some might find this helpful to better understand the root cause. My take on this issue is Magna's hide supplier either isn't doing something to spec, or there's an underlying issue with the material spec. Maybe too much value engineering? Or Magna production line isn't taking steps to warm the stretched material to remove wrinkles.

Only BMW engineering and Magna knows what's really the problem. How quickly they resolve it tells us just how nimble they are.

https://www.leather-dictionary.com/i...ing_in_leather

flyinglarry · 02-13-2019, 12:45 AM

Quote:

Originally Posted by claykin

Some might find this helpful to better understand the root cause. My take on this issue is Magna's hide supplier either isn't doing something to spec, or there's an underlying issue with the material spec. Maybe too much value engineering? Or Magna production line isn't taking steps to warm the stretched material to remove wrinkles.

Only BMW engineering and Magna knows what's really the problem. How quickly they resolve it tells us just how nimble they are.

https://www.leather-dictionary.com/i...ing_in_leather

From your link, "By adding moisture with water and the use of heat, these wrinkles in a Porsche Cayenne were removed ". Wondering if the same method can be applied to X5

NoCompromise · 02-13-2019, 03:14 AM

Quote:

Originally Posted by BigSanj

thanks for this buddy! enhances my case with BMW GB, that not all the car seats are as "wrinkled" as mine!

yours look pretty neat!

Let us know how you get on.

Mine are not perfect, certainly worse than the previous gen, but I am at least happy that they do not look bad. To the above poster....OMG, no no no.

motex · 02-13-2019, 09:02 AM

Quote:

Originally Posted by flyinglarry

From your link, "By adding moisture with water and the use of heat, these wrinkles in a Porsche Cayenne were removed ". Wondering if the same method can be applied to X5

I have some leather installation experience since I use to install leather kits to the main car dealers in Costa Rica for many years
The use of steam on leather is first to make it easier to fit against the seat foam, that way (heated) is easier to install, also steam can help remove small wrinkles maybe caused by packaging or other reasons
But for wrinkles like we have seen, there is no way you will make them disappear using steam or other technics because those wrinkles are the result of bad sewing, I’m sure this wrinkles were designed intentionally by BMW, the problem is the execution.
Not an expert, is just my personal opinion from more than 800 kits installed, I still use my steamer to deep clean dirty leather instead of using chemical products

Mark609 · 02-13-2019, 02:21 PM

Quote:

Originally Posted by motex

...... because those wrinkles are the result of bad sewing, I’m sure this wrinkles were designed intentionally by BMW, the problem is the execution.

Bingo, you nailed it. IOW the wrinkles are due to either sloppy work, poor staff training, hiring cheap unskilled labor....whatever. The consumer needs to reject such sloppy "workmanship" by refusing a car with such wrinkles.

Recent thread showed an entire corner of a front seat off it's frame. It's laughable.

wjakridgeii · 02-13-2019, 02:34 PM

My family all loves the wrinkly seats. Say they are way more comfortable than 2016 X6.

Family loves them I love them.

rmorin1249 · 02-13-2019, 05:32 PM

Has anyone in the US refused delivery of an ordered car because of wrinkled rear seat? What was the reaction of the dealer and what was done? I anticipate delivery next week and am prepared to refuse delivery if the rear seat has excessive wrinkles but I don't know what to expect from the dealer. Thanks.

MystroX5 · 02-13-2019, 06:10 PM

Quote:

Originally Posted by flyinglarry

From your link, "By adding moisture with water and the use of heat, these wrinkles in a Porsche Cayenne were removed ". Wondering if the same method can be applied to X5

Yes. Very easy to do. Lots of YouTube videos on how to do it. Best to do it when warm out.

bigrobb2 · 02-13-2019, 10:36 PM

Wheew!! Took delivery today and my merino seats look perfectly fine. I had it delivered to me and I was nervous to open the back door.

NoCompromise · 02-14-2019, 02:21 AM

Quote:

Originally Posted by bigrobb2

Wheew!! Took delivery today and my merino seats look perfectly fine. I had it delivered to me and I was nervous to open the back door.

Without pictures is never happened

BigSanj · 02-14-2019, 07:42 AM

Quote:

Originally Posted by NoCompromise

Let us know how you get on.

Mine are not perfect, certainly worse than the previous gen, but I am at least happy that they do not look bad. To the above poster....OMG, no no no.

just this very minute, had a call with dealer and rejected my car, no issues, (he said he expected me to)

asked me to either give him a few hours so he can check the stock levels for another M50D as i do not want a 30D, or spec a new one online and send over.

motex · 02-14-2019, 08:23 AM

Quote:

Originally Posted by BigSanj

just this very minute, had a call with dealer and rejected my car, no issues, (he said he expected me to)

asked me to either give him a few hours so he can check the stock levels for another M50D as i do not want a 30D, or spec a new one online and send over.

Sad to hear that.....

I wonder if BMW will take action on this issue, sounds ridiculous to lose a car sale because such an easy to fix issue?
The competition will be very happy making this problem viral for sure

Mark609 · 02-14-2019, 09:47 AM

Quote:

Originally Posted by motex

The competition will be very happy making this problem viral for sure

As they should!

Just got notice that our build has arrived at the dealership and am scared shitless about this issue.

BigSanj · 02-14-2019, 10:25 AM

Quote:

Originally Posted by motex

Sad to hear that.....

I wonder if BMW will take action on this issue, sounds ridiculous to lose a car sale because such an easy to fix issue?
The competition will be very happy making this problem viral for sure

i believe they wont be taking action, as they have received "3 more in similar condition"; so BMW are not acting, i advised him the internet is rife with articles advising BMW changed their seat manufacturer because of "issues with leather".. he was lost for words.....

so sadly rejected as felt had no other choice... but he has warned if replacement arrives the same... may not have much room for negotiation after.

thomas_Rp · 02-14-2019, 10:29 AM

Can they order a new real seat cover and replace the wrinkled one?

BigSanj · 02-14-2019, 10:40 AM

Quote:

Originally Posted by thomas_Rp

Can they order a new real seat cover and replace the wrinkled one?

BMW dont want to, which is why i refused the car... crazy right?!

thomas_Rp · 02-14-2019, 11:06 AM

Quote:

Originally Posted by BigSanj

BMW dont want to, which is why i refused the car... crazy right?!

That is ridiculous. Ugh.

motex · 02-14-2019, 11:28 AM

Quote:

Originally Posted by thomas_Rp

Can they order a new real seat cover and replace the wrinkled one?

Sure they can send a replacement leather cover.
I had my former M4 backrest leather replaced under warranty due to premature wear.
I think everything depends on the goodwill on the part of the dealership if they really want to help you or not

rmorin1249 · 02-14-2019, 11:31 AM

I'm anticipating a call any day that mine is ready for delivery. Fingers crossed that the rear seat will be ok. If not I am at a loss about what to do.

notanaudi · 02-14-2019, 12:29 PM

Same here my X is in quality control at factory
Only time will tell....

Doc5513 · 02-14-2019, 02:09 PM

Quote:

Originally Posted by bigrobb2

Wheew!! Took delivery today and my merino seats look perfectly fine. I had it delivered to me and I was nervous to open the back door.

Pics or it didn't happen!!

02-12-2019, 11:04 PM	#222
claykin Brigadier General 1588 Rep 4,553 Posts Drives: various BMW Join Date: Nov 2009 Location: Florida iTrader: (0)	Some might find this helpful to better understand the root cause. My take on this issue is Magna's hide supplier either isn't doing something to spec, or there's an underlying issue with the material spec. Maybe too much value engineering? Or Magna production line isn't taking steps to warm the stretched material to remove wrinkles. Only BMW engineering and Magna knows what's really the problem. How quickly they resolve it tells us just how nimble they are. https://www.leather-dictionary.com/i...ing_in_leather __________________ 2023 840GC \| 2021 740i \| 2019 X3
	Appreciate 2 flyinglarry51.00 Mark609166.50 Quote

02-13-2019, 02:34 PM	#227
wjakridgeii Private First Class 71 Rep 159 Posts Drives: 2019 X5 Join Date: Jun 2018 Location: Oregon iTrader: (0)	Seats are the best and most comfortable I have seen in a BMW My family all loves the wrinkly seats. Say they are way more comfortable than 2016 X6. Family loves them I love them.
	Appreciate 0 Quote

02-13-2019, 05:32 PM	#228
rmorin1249 Lieutenant Colonel 817 Rep 1,785 Posts Drives: 2019 X5 MSport 40i Join Date: Jan 2019 Location: Hagerstown MD iTrader: (0)	Has anyone in the US refused delivery of an ordered car because of wrinkled rear seat? What was the reaction of the dealer and what was done? I anticipate delivery next week and am prepared to refuse delivery if the rear seat has excessive wrinkles but I don't know what to expect from the dealer. Thanks. __________________ COL(Ret), US Army Hagerstown MD 2019 X5 40i MSport Alpine White/Coffee (my 13th BMW) 2015 Mercedes SL400; 2009 Lexus RX350
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02-13-2019, 10:36 PM	#230
bigrobb2 First Lieutenant 65 Rep 360 Posts Drives: 2019 X5 40i Join Date: Feb 2007 Location: NY (Long Island) iTrader: (0)	Wheew!! Took delivery today and my merino seats look perfectly fine. I had it delivered to me and I was nervous to open the back door.
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02-14-2019, 10:29 AM	#236
thomas_Rp Second Lieutenant 126 Rep 250 Posts Drives: X5 G05; 535 F10 Join Date: Jul 2010 Location: Texas iTrader: (0)	Can they order a new real seat cover and replace the wrinkled one?
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02-14-2019, 11:31 AM	#240
rmorin1249 Lieutenant Colonel 817 Rep 1,785 Posts Drives: 2019 X5 MSport 40i Join Date: Jan 2019 Location: Hagerstown MD iTrader: (0)	I'm anticipating a call any day that mine is ready for delivery. Fingers crossed that the rear seat will be ok. If not I am at a loss about what to do. __________________ COL(Ret), US Army Hagerstown MD 2019 X5 40i MSport Alpine White/Coffee (my 13th BMW) 2015 Mercedes SL400; 2009 Lexus RX350
	Appreciate 0 Quote

02-14-2019, 12:29 PM	#241
notanaudi Private 51 Rep 76 Posts Drives: X5 Join Date: Jan 2019 Location: Ma iTrader: (0)	Same here my X is in quality control at factory Only time will tell....
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