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      05-26-2020, 01:05 PM   #1
Pictor
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Sirius XM Stopped Working

Throwing this out here to see if anyone else has run into this problem:

The FM radio works fine as do other audio sources. Satellite radio, however, does not. I can select the satellite station but no audio plays other than FM radio. I can select the Satellite preview station but still only the FM radio's audio plays through the speakers.

The car is still inside the Satellite radio's free trial period but even still, if it were the subscription expiring I would expect to get audio from Channel 1 (preview station).
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      05-26-2020, 01:32 PM   #2
Marty in NY
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Quote:
Originally Posted by Pictor View Post
Throwing this out here to see if anyone else has run into this problem:

The FM radio works fine as do other audio sources. Satellite radio, however, does not. I can select the satellite station but no audio plays other than FM radio. I can select the Satellite preview station but still only the FM radio's audio plays through the speakers.

The car is still inside the Satellite radio's free trial period but even still, if it were the subscription expiring I would expect to get audio from Channel 1 (preview station).
Try this.. ..
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      05-26-2020, 06:08 PM   #3
TestnDoc
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Caller your dealer and have them contact Sirius to update your radio. If your still in the first year, they will resend an activation signal.
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      05-26-2020, 08:41 PM   #4
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Quote:
Originally Posted by TestnDoc View Post
Caller your dealer and have them contact Sirius to update your radio. If your still in the first year, they will resend an activation signal.
If this is the issue, just login to Sirius. You can resend your signal yourself. You don't need the dealer or Sirius to do this
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      05-27-2020, 10:33 AM   #5
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This happened to me last week. After a couple of days it started working again. Same thing with my steering wheel switch to extend or retract it. After about a week it started working again....bugs bugs bugs
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      05-27-2020, 11:41 AM   #6
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Quote:
Originally Posted by TestnDoc View Post
Caller your dealer and have them contact Sirius to update your radio. If your still in the first year, they will resend an activation signal.
No need to call the dealer you can resend the activation signal yourself here:

https://care.siriusxm.com/retailrefresh_view.action
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      05-28-2020, 01:24 AM   #7
Pictor
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It wasn’t an issue with activation since even the preview channel wasn’t playing audio.

Interesting that this seems to have been similar to what valkrien experienced. Yesterday afternoon after a few short trips, the radio just started working again. Magic.
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      01-05-2021, 09:24 PM   #8
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This fixed mine... thank you!
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      02-28-2021, 07:11 PM   #9
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Resetting radio (holding for 30 seconds) fixed this issue for me.
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      03-01-2021, 01:38 AM   #10
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Quote:
Originally Posted by Pictor View Post
Throwing this out here to see if anyone else has run into this problem:

The FM radio works fine as do other audio sources. Satellite radio, however, does not. I can select the satellite station but no audio plays other than FM radio. I can select the Satellite preview station but still only the FM radio's audio plays through the speakers.

The car is still inside the Satellite radio's free trial period but even still, if it were the subscription expiring I would expect to get audio from Channel 1 (preview station).
Great

Picked up new 40i and 530i yesterday. Completed the ESA before I left the BMW center and both cars shows up to connected app while I was at the center.

XM is working fine on 530i but no audio is on X5. Did the refresh signal and rebooted drive as per the below URL, now the preview is working on X5 but It can't select other channels. On selecting other channels/stations the same preview is playing.

However no issues on 530i, XM is working fine.

Any idea?
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      03-01-2021, 10:15 AM   #11
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Quote:
Originally Posted by leasehackr View Post
Great

Picked up new 40i and 530i yesterday. Completed the ESA before I left the BMW center and both cars shows up to connected app while I was at the center.

XM is working fine on 530i but no audio is on X5. Did the refresh signal and rebooted drive as per the below URL, now the preview is working on X5 but It can't select other channels. On selecting other channels/stations the same preview is playing.

However no issues on 530i, XM is working fine.

Any idea?

Mine would show as a source to select, but I could never select it. Not even preview channel. Dealer fix -- module update was required.
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      12-02-2022, 03:23 AM   #12
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I have a SiriusXM SSV7V1 radio, it's work great. This satellite receiver is basic and affordable, and it includes a three-month subscription to the Sirius network. This radio will appeal to you because there are no advertisements, regardless of whether you are a music or sports fan.
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