10-23-2019, 01:24 PM | #45 | |
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10-25-2019, 02:00 AM | #46 |
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Delayed to hopefully next week - papers werent there yet from BMW BeLux
I told them to already check my back seats leather quality and take action if needed since I read in another thread BMW BeLux agreed to get leather expert company thighten it up for someone else where there was wrinklegate quality issue |
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10-25-2019, 04:08 AM | #47 |
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So my 45e has left the factory, heading for the UK and delivery in about a month from now.
Very annoyingly, I got a call from my dealer today to say that two of the options I specified had been missed from the car, but that this was not noted until it left the factory. Both were part of the Comfot Plus Pack (UK spec) and that was the heated and cooled cup holders and the perforated/ventilated seats. Not high on the list of things I wanted in a car, but super annoying not to get what was specced. They have offered me a cash discount for them not being there, or another build slot in February. |
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10-25-2019, 06:14 AM | #48 |
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10-25-2019, 08:36 AM | #50 |
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I think they are still the comfort seats, as the massage function is still there and I believe that is only on the comfort seats (which I assume is the same as multi-contour?)
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10-25-2019, 08:39 AM | #51 | |
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Really p****s me off that that we are not allowed to spec individual options, only buy them as a package, but that they can be "forgotten" in the build process |
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10-25-2019, 09:48 AM | #52 |
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Yes I have the ventilated seats too as part of the Comfort Plus pack. My dad has essentially the same car in order too (was probably on the same boat as yours) and both of ours are only missing the cup holders. The CA went through the orders with him and that was only option missing.
Both process and quality control seem to be quite poor. If the issue only got spotted in Germany it makes you wonder what they were doing at the factory QA stage. |
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10-25-2019, 12:00 PM | #53 | |
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A cash discount is ridiculous, what else you pay for options not installed? But if the discount would be 10k ... |
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10-26-2019, 01:45 AM | #54 |
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Mine ordered as one of the first, March 2. Delivery in Belgium week 50.
Mineralweiss Vernasca Schwarz 742M 22" Jet Black M Sport Package Leather dash Business Comfort Pack Integral Active Steering Soft Close Black windows Cup holders heated / cooled CraftedClarity Adaptive LED Driving Assistant Parking Assistent DAB |
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10-28-2019, 06:12 AM | #57 | |
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The flip side is that BMW will give me a car of some form until a new one arrives and they have offered a £2500 discount. |
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10-28-2019, 06:25 AM | #58 | |
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I’ve been offered £1000 for the missing cup holders but that’s to accept the mid-built car. At the moment I’m leaning towards taking the money, on the basis that it’s a nice but non-essential feature. |
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10-28-2019, 06:32 AM | #59 | |
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I'm leaning in the same direction. Part of going for the 45e is the better environmentals for a big car and what am I doing if I make them build me a new one? First world problems etc. etc. |
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10-28-2019, 06:43 AM | #60 | ||
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10-28-2019, 06:48 AM | #61 | |
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If I reorder then I’m effectively paying £1000 for heated cup holders. It’s been hard enough justifying all the options to my wife as it stands! |
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10-28-2019, 08:04 AM | #62 |
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If you put it that way, 1000 for the cupholders is a pretty steep ask for a relatively small feature
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10-28-2019, 09:54 AM | #63 | ||
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10-28-2019, 04:38 PM | #64 | |
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As I said I think jonjo001 has a much harder decision. |
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10-28-2019, 04:40 PM | #65 |
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They'll still sell it, you'd just be bringing another well specced X5 to the UK market. I'd call that socially responsible.
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10-28-2019, 06:41 PM | #66 |
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I appreciate all the thoughts. I think I will push to get an early slot and the car that I wanted. I had gone to town a bit with the spec and had Visibility Pack, Technology Pack, M Sport Plus Pack, Comfort Plus Pack and then the Sky Lounge and Acoustic Glass.
My sensible voice says that I didn’t choose the Comfort Plus Pack for the ventilated seats, but the pedant in me is much like HeavyD in that I would spend 4 years always slightly annoyed that it is not quite right and for £80k+ it really should be. Like the 'socially responsible' blue triangle too :-). BMW-fan service to bring more of them into the UK! Last edited by jonjo001; 10-29-2019 at 04:38 AM.. |
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