[salfeet84]

I know this has been asked probably before, but I can't seem to find it.

I took delivery today, already had a connected drive account from my previous X5. I tried adding my new car by entering the VIN on both iPhone connected app and through the webpage and I can't find the code it sends to the car anywhere, so I'm not able to add my new car to my account.

Does the dealer have to do something to activate this? Also can't add the weather widget either as it doesn't pop up when I personalize the menu despite updating installed apps like the video shows.

Any help appreciated.

[Refujeet]

Originally Posted by salfeet84

I know this has been asked probably before, but I can't seem to find it.

I took delivery today, already had a connected drive account from my previous X5. I tried adding my new car by entering the VIN on both iPhone connected app and through the webpage and I can't find the code it sends to the car anywhere, so I'm not able to add my new car to my account.

Does the dealer have to do something to activate this? Also can't add the weather widget either as it doesn't pop up when I personalize the menu despite updating installed apps like the video shows.

Any help appreciated.

Same issues with me.

Car doesn't have any network connection. Taking it back to the dealer tomorrow...I'm assuming it's just an easy fix

[salfeet84]

Originally Posted by Refujeet

Same issues with me.

Car doesn't have any network connection. Taking it back to the dealer tomorrow...I'm assuming it's just an easy fix

Thanks, I'll be calling them tomorrow as well. Please let me know what happens/what the fix is.

[mnewnam]

Originally Posted by salfeet84

I know this has been asked probably before, but I can't seem to find it.

I took delivery today, already had a connected drive account from my previous X5. I tried adding my new car by entering the VIN on both iPhone connected app and through the webpage and I can't find the code it sends to the car anywhere, so I'm not able to add my new car to my account.

Does the dealer have to do something to activate this? Also can't add the weather widget either as it doesn't pop up when I personalize the menu despite updating installed apps like the video shows.

Any help appreciated.

I had this happen. There's another thread on this already... there's more detail there so I'd search for that but basically...

In my case and others the dealer hadn't sent in the ESA. Once that was done I was able to login on my phone but iDrive still didn't work properly. Rebooting iDrive by pressing and holding the vol/mute button for 30 seconds got it to connect to BMW ConnectedDrive. Then I needed to delete the offline profile I created and sign in with my ConnectedDrive account.

[salfeet84]

Originally Posted by mnewnam

I had this happen. There's another thread on this already... there's more detail there so I'd search for that but basically...

In my case and others the dealer hadn't sent in the ESA. Once that was done I was able to login on my phone but iDrive still didn't work properly. Rebooting iDrive by pressing and holding the vol/mute button for 30 seconds got it to connect to BMW ConnectedDrive. Then I needed to delete the offline profile I created and sign in with my ConnectedDrive account.

So my dealer did the ESA thing and my phone connected app works perfectly now with all remote services. The 2 things I still cannot get to work are the weather widget and the compatible connected apps on my iPhone to show up on my car despite resetting idrive and choosing update services and apps, any ideas? Thx

[Refujeet]

I reset it a couple times. Still no luck.

Will have to make an appointment for this week. Ugh.

[salfeet84]

Originally Posted by Refujeet

I reset it a couple times. Still no luck.

Will have to make an appointment for this week. Ugh.

What's your software version?