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      08-22-2019, 07:37 PM   #1
dan1495
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Broken Windshield In Loaner

I was always afraid of this - the 720 mile 2020 X5 loaner I was given when I took mine in for maintenance this week ended up with a broken windshield courtesy of a rock that came out of nowhere. I called my SA after it happened and I showed it to the loaner guy when I dropped it off. My X5 is a company owned vehicle and I gave them the contact info for our insurance person Despite all of this the loaner guy was a complete ass about the situation. This all resulted in them filing a $1,756 claim with our insurance carrier. Does this sound about right? It was a little more than I expected.
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      08-22-2019, 07:47 PM   #2
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That sounds low, I think I remember someone else saying closer to 2500....
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      08-22-2019, 09:34 PM   #3
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The cost sounds right given the high labor rate at dealerships. How much will you be responsible for? I may skip the loaner next time.
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      08-22-2019, 09:44 PM   #4
dan1495
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Quote:
Originally Posted by robby818 View Post
The cost sounds right given the high labor rate at dealerships. How much will you be responsible for? I may skip the loaner next time.
The deductible was $100. Last time for a loaner for me, I’ll take it in on Saturdays from now one.
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      08-23-2019, 10:14 AM   #5
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Quote:
Originally Posted by Tenac View Post
That sounds low, I think I remember someone else saying closer to 2500....
yep ~$2500...thank god we are in AZ and no deductable replacement is included in our insurance. first one can be requested OEM, but any after is aftermarket.
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