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      08-23-2019, 09:28 AM   #23
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It looks like someone over tigthen the screw to the point it broke the plastic, or the pedal itself have a flaw.
BMW better stepped up on this before someone get injured.
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      08-23-2019, 09:28 AM   #24
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Originally Posted by thomas_Rp View Post
Hey AndroidRobot, I don't think you will be able to secure it back. The plastic inside that holds the screw seems to have chipped off. Too dangerous to drive like this. Sorry to hear.

See below.
https://www.realoem.com/bmw/enUS/sho...diagId=35_0545
That's what I was thinking but there's no obvious damage to the pedal. Even when I'd launch the car I was never hard on the pedal. I think I got lucky with the one-in-a-million X5 having all of the issues.
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      08-23-2019, 10:29 AM   #25
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ok guys, I've got another issue as of their morning: Chassis malfunction (see pic)

I'm bringing it to BMW of San Antonio tomorrow hopefully I'll make it there alive given this nonsense. They will only tow it to the dealer close by who for many many reasons will not and cannot have my vehicle there.
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      08-23-2019, 10:45 AM   #26
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Hopefully you get there in one piece, drop it off, take their loaner and hopefully BMW will be send you a check shortly. Once you receive that then give the loaner back. It would appear that no matter what the dealer does to your vehicle it will be safe or fixed completely. There is no way BMW will be able to deny it needs to be bought back with a straight face.
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      08-23-2019, 10:49 AM   #27
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Hopefully you get there in one piece, drop it off, take their loaner and hopefully BMW will be send you a check shortly. Once you receive that then give the loaner back. It would appear that no matter what the dealer does to your vehicle it will be safe or fixed completely. There is no way BMW will be able to deny it needs to be bought back with a straight face.
I mean, they will fight me on this if the past is any indication. BMW is adamant nothing's wrong with my car obviously I can't make this stuff up or cause it to happen by driving normally. I sitll believe there's an underlying issue ever since my battery failure at less than 100 miles. I know I joked about something failing next but it seems I was right in that regard. I'll update you guys if anything else goes wrong and what the dealer says tomorrow. I get to wake up at 0300 (3am) and drive 5 hrs to ensure I get a loaner otherwise they said no guarantee which is bs but whatever.
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      08-23-2019, 07:30 PM   #28
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Quote:
Originally Posted by r33_RGSport View Post
It looks like someone over tigthen the screw to the point it broke the plastic, or the pedal itself have a flaw.
BMW better stepped up on this before someone get injured.
BMW NA doesn't seem to care or think it's an issue so I'm glad they take care of their customers...


As for the chassis malfunction, it's even worse, unfortunately. This means dampers, active sway bar, and sport diff are all inactive. It's a mess to drive with 0 help from anything but the springs. Body roll isn't bad but wow it feels awful compared to before. I also don't think my IAS (4 wheel steering) is working based on how it turns now. Something big must have failed to cause that whole system to go down
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      08-23-2019, 10:36 PM   #29
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Quote:
Originally Posted by AndroidRobot View Post
Quote:
Originally Posted by TurtleBoy View Post
Hopefully you get there in one piece, drop it off, take their loaner and hopefully BMW will be send you a check shortly. Once you receive that then give the loaner back. It would appear that no matter what the dealer does to your vehicle it will be safe or fixed completely. There is no way BMW will be able to deny it needs to be bought back with a straight face.
I mean, they will fight me on this if the past is any indication. BMW is adamant nothing's wrong with my car obviously I can't make this stuff up or cause it to happen by driving normally. I sitll believe there's an underlying issue ever since my battery failure at less than 100 miles. I know I joked about something failing next but it seems I was right in that regard. I'll update you guys if anything else goes wrong and what the dealer says tomorrow. I get to wake up at 0300 (3am) and drive 5 hrs to ensure I get a loaner otherwise they said no guarantee which is bs but whatever.
Jesus... your car has been a complete nightmare. I feel so badly for you and what you've been through!
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      08-23-2019, 10:48 PM   #30
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Jesus... your car has been a complete nightmare. I feel so badly for you and what you've been through!
Thanks, I want to know what the underlying issue is. As an engineer, I know these issues are too coincidental for one vehicle without some root cause. I doubt I'll find out, but if I do I'll gladly share!
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      08-24-2019, 07:18 AM   #31
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made it to SA in very good time, a hair over 4hrs


without active dampers the car rides like it has a bad air suspension, o never realized how much of a difference they made vs just springs
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      08-24-2019, 07:50 AM   #32
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I hope they make it right!
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      08-24-2019, 07:59 AM   #33
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Did they give you a loaner?
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      08-24-2019, 10:29 AM   #34
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I hope they make it right!
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Did they give you a loaner?
no loaner, they apparently didn't have any: rolleyes: despite telling me they would if I came at opening so I have an Enterprise rental they're paying for. I picked the least awful vehicle, Ford Expedition Max which I'll swap for something else when I get home.


The SM was surprised by my gas pedal literally hanging there and I told him it's been like that for a few days but BMW NA doesn't seem to care. I'll find out what happens and post a copy of the drop off ticket when I get home


edit: forgot to mention, while driving this morning everything went black including the instrument panel! that came back about 10s, main screen took 30s. By the time I hit record on my phone the instrument panel was up but not the mains screen. This is a very dangerous thing to have occur while on an interstate!
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      08-24-2019, 10:53 AM   #35
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Quote:
Originally Posted by AndroidRobot View Post

edit: forgot to mention, while driving this morning everything went black including the instrument panel! that came back about 10s, main screen took 30s. By the time I hit record on my phone the instrument panel was up but not the mains screen. This is a very dangerous thing to have occur while on an interstate!
Sounds like your car is turning into HAL 9000; slowly shutting down pieces of itself. Has "Daisy" started playing on your media player?
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      08-24-2019, 12:05 PM   #36
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Quote:
Originally Posted by dan321 View Post
Quote:
Originally Posted by AndroidRobot View Post

edit: forgot to mention, while driving this morning everything went black including the instrument panel! that came back about 10s, main screen took 30s. By the time I hit record on my phone the instrument panel was up but not the mains screen. This is a very dangerous thing to have occur while on an interstate!
Sounds like your car is turning into HAL 9000; slowly shutting down pieces of itself. Has "Daisy" started playing on your media player?
not yet, although that would not surprise me in the least considering what's occured so far.
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      08-24-2019, 02:02 PM   #37
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Quote:
Originally Posted by AndroidRobot View Post
Quote:
Originally Posted by dan321 View Post
Quote:
Originally Posted by AndroidRobot View Post

edit: forgot to mention, while driving this morning everything went black including the instrument panel! that came back about 10s, main screen took 30s. By the time I hit record on my phone the instrument panel was up but not the mains screen. This is a very dangerous thing to have occur while on an interstate!
Sounds like your car is turning into HAL 9000; slowly shutting down pieces of itself. Has "Daisy" started playing on your media player?
not yet, although that would not surprise me in the least considering what's occured so far.
Sorry, but I couldn't resist...

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      08-24-2019, 06:44 PM   #38
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here is the service order from drop off
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      08-24-2019, 06:54 PM   #39
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^Wow! Why "Do not test drive unless absolutely necessary" ?
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      08-24-2019, 07:04 PM   #40
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^Wow! Why "Do not test drive unless absolutely necessary" ?
I don't trust dealers and thats my request. I know how they treat cars on a test drive from many I had a dash cam in.
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      08-24-2019, 07:50 PM   #41
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Isn't this just the most recent set of issues, isn't there much more still residual from prior burst of issues?
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      08-24-2019, 08:00 PM   #42
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Isn't this just the most recent set of issues, isn't there much more still residual from prior burst of issues?
no, some are residual due to parts availability, the gas pedal coming off, antenna breaking against me chassis failure are all new alongside everything digital randomly turning off while driving....


swapped out that awful rental expedition for a less awful A5 Sportback that in not driving hard at all
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      08-24-2019, 11:45 PM   #43
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no loaner, they apparently didn't have any: rolleyes: despite telling me they would if I came at opening so I have an Enterprise rental they're paying for. I picked the least awful vehicle, Ford Expedition Max which I'll swap for something else when I get home.


The SM was surprised by my gas pedal literally hanging there and I told him it's been like that for a few days but BMW NA doesn't seem to care. I'll find out what happens and post a copy of the drop off ticket when I get home


edit: forgot to mention, while driving this morning everything went black including the instrument panel! that came back about 10s, main screen took 30s. By the time I hit record on my phone the instrument panel was up but not the mains screen. This is a very dangerous thing to have occur while on an interstate!

Blank screen happened to mine exactly like that also while driving down the interstate. BMW bought it back and gave me all my money back, all payments, and all the cash I spent for window tinting ceramic and ppf. I took my Audi Q7 back from my wife and bought her a 2020 GLE. Have been missing my x5 so I check these forums every now and then, but safety of my family is well worth it. Maybe in a couple years I'll go back to an x5.. but not anytime soon.
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      08-25-2019, 01:08 AM   #44
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If you truly had legal representation they would advise you to refrain posting this sort of stuff on social media (forums) and most certainly if there was an impending law suit against BMW NA. Any attorney that is currently following this thread would completely concur.

Last edited by SCA; 08-25-2019 at 01:19 AM..
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