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      03-25-2019, 01:59 PM   #23
grahamcoxon
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Originally Posted by speuk View Post
Once it leaves the plant at 9000 the system always seems to say +7 weeks until it gets to 9605 or 9610 at Bremerhaven then it will jump forward. Mine went from week 16 to week 17 to week 18 then jumped forward to week 14 at status 9610
Did the dealer give you that info or were you able to track it?

I’m assuming you’re UK based given your user name!
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      03-25-2019, 03:09 PM   #24
speuk
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Originally Posted by grahamcoxon View Post
Did the dealer give you that info or were you able to track it?

I’m assuming you’re UK based given your user name!
Yes UK based. I followed it closely via dealer and BMW Genius web chat to see how it progressed. Both the dealer and I concluded that the status updates cannot cope with it being in the "internal post" between the plant in South Carolina and Europe.

Mine has been at 9610 Port of exit for a few days now and the possible date slips back by a day each day, if that makes sense. My guess is it will come forward a few days once it is actually on a ship to Southampton
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      04-04-2019, 08:28 AM   #25
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Quote:
Originally Posted by speuk View Post
Quote:
Originally Posted by grahamcoxon View Post
Did the dealer give you that info or were you able to track it?

I’m assuming you’re UK based given your user name!
Yes UK based. I followed it closely via dealer and BMW Genius web chat to see how it progressed. Both the dealer and I concluded that the status updates cannot cope with it being in the "internal post" between the plant in South Carolina and Europe.

Mine has been at 9610 Port of exit for a few days now and the possible date slips back by a day each day, if that makes sense. My guess is it will come forward a few days once it is actually on a ship to Southampton
How is your delivery progressing? Mine has been stuck at port for 3 weeks now
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      04-15-2019, 03:29 AM   #26
grahamcoxon
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I'm starting to think that BMW genius is a waste of time. Checking it every 3 days is only adding to my frustration, so I guess I should stop!

The car has been at status 9000 for a month. When I checked last Monday the BMW adviser told me the car was into the UK and my dealer would be contacting me to arrange collection, cue whoops of joy.

After contacting the sales guy, he had no record of it coming into the UK and every time I check genius it still says 9000!

Anyone else having the same issues?

Last edited by grahamcoxon; 04-15-2019 at 05:45 AM..
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      04-15-2019, 07:07 AM   #27
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I am having exactly the same issues.

Been in port (status 9000) for 6 weeks. Been checking every other day and nothing changes.

I did speak to 2 geniuses last week and they informed me that it would be delivered week 17 (next week) but now its been put back again to week 22. Perhaps a computer glitch that day.

My sales adviser is blaming Brexit as the reason for the delay. I smell BS here and just an easy way to say the BMW have messed up
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      04-15-2019, 07:18 AM   #28
grahamcoxon
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Quote:
Originally Posted by idgam View Post
My sales adviser is blaming Brexit as the reason for the delay. I smell BS here and just an easy way to say the BMW have messed up
They might have a point though. Most of our suppliers at work have been stocking up on imported gear anticipating supply delays.

A lighting supplier that manufactures in China was telling me product is taking three weeks to get through the ports.

I didn't make a huge amount of sense to me. What about organising onward transport? Can't see HGVs waiting around for weeks to pick up a consignment.
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      04-15-2019, 07:32 AM   #29
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I agree with stocking up on parts, but these are complete finished products. We import parts from all around the world and we have not really seen any real problems as yet.

I also found out that these cars have to go to Germany first and then transported back over here. Our cars will have already done their break in period
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      04-15-2019, 08:14 AM   #30
grahamcoxon
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Originally Posted by idgam View Post
I also found out that these cars have to go to Germany first and then transported back over here.
Is that a fact?
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      04-16-2019, 09:28 AM   #31
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That is what i was told by me dealer. Once again might be BS
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      04-16-2019, 02:09 PM   #32
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That is what i was told by me dealer. Once again might be BS
I’ve given up! The dealer can’t get any idea on delivery, genius tell me something different every time I try them.

It’ll turn up when it turns up!
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      04-17-2019, 03:34 PM   #33
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So I was just curious and checked with the genius again. Mine has now moved to 9610 and they are saying end of month for delivery now.
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      04-18-2019, 02:32 AM   #34
grahamcoxon
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They are telling me the same thing now. Maybe ours were on the same boat!

I’m not holding my breath!
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      04-18-2019, 04:39 AM   #35
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My dealer has got fed up with me moaning and has lent me a new X5 while mine is coming in.
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      04-18-2019, 04:52 AM   #36
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Same here - 9610 Port of Exit, expected delivery 020519.

It was showing 9600 for a couple of weeks with a w/c 270519 delivery at one point!
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      04-18-2019, 05:49 AM   #37
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Quote:
Originally Posted by eaglesrest View Post
Same here - 9610 Port of Exit, expected delivery 020519.

It was showing 9600 for a couple of weeks with a w/c 270519 delivery at one point!
Exactly the same original provisional delivery date as me, so hope mine has caught the same boat. Assume you got update from online BMW Genius?
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      04-18-2019, 06:25 AM   #38
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Quote:
Originally Posted by eaglesrest View Post
Same here - 9610 Port of Exit, expected delivery 020519.

It was showing 9600 for a couple of weeks with a w/c 270519 delivery at one point!
And mine. Stayed at 9000 for approx 6 weeks. Very strange.

Still we are ever closer to getting our cars....................hopefully!!
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      04-18-2019, 12:45 PM   #39
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Quote:
Originally Posted by idgam View Post
And mine. Stayed at 9000 for approx 6 weeks. Very strange.

Still we are ever closer to getting our cars....................hopefully!!
Once at 9000 it will always take at least 3 weeks to get to 9600 as the ships between Charleston and Bremerhaven take 10 days if non stop to 22 days if there are a few stops on route my ship stopped in Baltimore, Antwerp then Zeebrugee before being off loaded in Bremerhaven. It then spent a couple of days there before getting a different shipping line to Southampton. Dealer picked it up from Southampton to speed up delivery and get it into Q1 numbers
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      04-19-2019, 05:14 AM   #40
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Quote:
Originally Posted by BMW lifer View Post
Exactly the same original provisional delivery date as me, so hope mine has caught the same boat. Assume you got update from online BMW Genius?
Just got a screenshot from the dealer 9620 - At sea!

Could be at the dealership within a week but still showing 020519

Speuk's advice has been spot on!

Last edited by archivedaccount; 04-19-2019 at 05:19 AM..
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      04-19-2019, 05:44 AM   #41
idgam
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Yep. We must all have vehicles on the same ship.

If it's the ship I think it is then it has just docked at Southampton
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      04-19-2019, 06:37 AM   #42
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Quote:
Originally Posted by eaglesrest View Post
Just got a screenshot from the dealer 9620 - At sea!

Could be at the dealership within a week but still showing 020519

Speuk's advice has been spot on!
Same here, despite me saying I wouldn’t check anymore!

It will be interesting to see who gets ‘over the line’ first!
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      04-19-2019, 10:09 AM   #43
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Quote:
Originally Posted by speuk View Post
Once at 9000 it will always take at least 3 weeks to get to 9600 as the ships between Charleston and Bremerhaven take 10 days if non stop to 22 days if there are a few stops on route my ship stopped in Baltimore, Antwerp then Zeebrugee before being off loaded in Bremerhaven. It then spent a couple of days there before getting a different shipping line to Southampton. Dealer picked it up from Southampton to speed up delivery and get it into Q1 numbers
How did you work out which ship your car was on?
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      04-19-2019, 01:12 PM   #44
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Quote:
Originally Posted by BMW lifer View Post
How did you work out which ship your car was on?
I got departed plant 9000 on the 26th Feb. I had seen from other posts that some vehicles made the 200m rail trip to Charleston and shipped the same day. There was one ship leaving on the 26th- Glorious Leader (10 days to Bremerhaven) and another on the 27th Resolve (18days to Bremerhaven stopping in Baltimore, Antwerp then Zeebrugee before Bremerhaven). When it didn't get to 9600 by 10th March I had my fingers crossed for Resolve as the next ship wasn't until 8th March. You don't know which ship until you get a 96xx status so you can the figure out which ship it just arrived on. Once you get to 9620 you can figure out which ship it is on to Southampton. I assumed it was the same shipping line as the Charleston ships go on to Southampton from Bremerhaven but given the 9620 date and my dealer telling me it was due in Southampton at 08.30 on Thursday I realised they also use the Hoegh line and mine must me on Hoegh Tokyo. The dealer was speaking to BMW logistics as he wanted to grab the car out of Southampton along with an M50d rather than wait for BMW to deliver them to dealership as he needed in his Q1 numbers.
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