[solrac6262]

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Hi Guys,


have my X6MC for break in service, since yesterday, the SA called me today after me asking for update and they are telling me no differential fluid not being in stock in the US and they can't do the the service, that I can hold the loaner and can take weeks WTF if I would of know this, any of you guys having the same issue ?? I asked if any other dealer locally might have and the guy told me it was in the whole US.. Calling other local dealers and see what they say

[B1M3]

BS, i checked online store and it's available everywhere part # 83222447362.

[Tejas1836]

Rear differential oil: Castrol SAF-XJ (75w-140) in stock just about everywhere

[weinerbarn]

The correct rear diff oil should be 83222447362. That's the P/N that was listed on my 1200 mile service. It's a G4 Hypoid axle oil with the correct additives for a 2020-2023 X5M or X6M. You'll need (2) 500ML bottles.

https://shop.bmw.ca/p/BMW_2020_X6-M/...222447362.html

[solrac6262]

The truth is that I took the car there because it is closer to me, but I immediately called another dealership, the parts department and they told me that they had enough left for a car, so I called my friend who works there as a SA just to make sure it was ok to take the car at that moment and he said yes, two hours later he sent me a message letting me know the car is ready, I never mentioned anything to him because I was embarrassed, I should of go since the beginning, it bothered me that they told me that it could be weeks without oil and I had to use the loaner, when I asked if it was possible to use another brand, they told me no, only use BMW and that if I went over 2500 miles without the service my warranty would be canceled

[weinerbarn]

Originally Posted by solrac6262

and that if I went over 2500 miles without the service my warranty would be canceled

This part is actually partially true. I think it's 1700 miles. You get a little bit of grace period but not much. Your car does get flagged and it affects your ability to get some warranty work, extended warranties and also CPO status. Glad you got it worked out.

[Audio Fan]

Mine got held up a few days because the dealer couldn't get the diff fluid. It's important because they have to look for metal shavings in the fluid. Not catching that early can lead to pretty pricey problems.

[themnmd]

Have been hearing about this for quite some time,even before the pandemic. I first read about it on here on the M5 forum.

[Ibiza]

Originally Posted by weinerbarn

This part is actually partially true. I think it's 1700 miles. You get a little bit of grace period but not much. Your car does get flagged and it affects your ability to get some warranty work, extended warranties and also CPO status. Glad you got it worked out.

I was informed by the BMW NA executive customer service representative 2,000 mile grace period for the M models for "break in service".

[kgelfen360]

Originally Posted by Ibiza

I was informed by the BMW NA executive customer service representative 2,000 mile grace period for the M models for "break in service".

This is a good video that explains why break in service is 100% required. This is an M3 video but it applies to all M cars for the reasons explained in the video.