Audio from phone not playing

M3Comet · 04-26-2019, 06:52 AM

Using my iPhone Xs, I've been unable to play any audio through the idrive or CarPlay interface. I've tried Bluetooth and USB, phone calls, playback through both iTunes and Spotify.
I've reset, disconnected and reconnected the connections. Radio seems to work fine so the speakers are working. Software is up to date, car is two weeks old. Any help is appreciated!

X5_CC · 04-26-2019, 09:22 AM

Did you try turning up the volume on the iPhone itself while a song is playing?

M3Comet · 04-26-2019, 10:53 PM

Quote:

Originally Posted by X5_CC

Did you try turning up the volume on the iPhone itself while a song is playing?

Hi there, yes I did.
I took it back to the dealer. It was a fault, they took the car for 2 hours and reloaded the software. Problem solved

04-26-2019, 06:52 AM	#1
M3Comet New Member 2 Rep 17 Posts Drives: M3 E92,328 F30,X5 3.0 G05 Join Date: Feb 2019 Location: Brisbane, Australia iTrader: (0)	Using my iPhone Xs, I've been unable to play any audio through the idrive or CarPlay interface. I've tried Bluetooth and USB, phone calls, playback through both iTunes and Spotify. I've reset, disconnected and reconnected the connections. Radio seems to work fine so the speakers are working. Software is up to date, car is two weeks old. Any help is appreciated!
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04-26-2019, 09:22 AM	#2
X5_CC Captain 289 Rep 668 Posts Drives: X5 40i Join Date: Nov 2018 Location: Texas iTrader: (0)	Did you try turning up the volume on the iPhone itself while a song is playing?
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