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      11-08-2019, 07:14 PM   #1
nealins
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ConnectedDrive app Remote funtion not working

Recently, anyone live in Canada Ontario area have same issues??
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Last edited by nealins; 11-08-2019 at 07:21 PM..
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      11-08-2019, 08:11 PM   #2
randybobandy
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Happened to me last night, except the Lock/Unlock feature. I deleted the app and downloaded it again and it seemed to work.

Also, back when I had the same issue in the summer...I signed out of ConnectedDrive app and deleted it, then went into the car with the phone disconnected and all. Once in, power on the electronics, go to the Apps Page. Hit the OPTION button behind the iDrive knob and hit Update Apps and Services.

Let that finish then download the app and sign back in. That was the only way I was able to fix the issue. Hope it still works!
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      11-08-2019, 10:14 PM   #3
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Quote:
Originally Posted by nealins View Post
Recently, anyone live in Canada Ontario area have same issues??
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@nealins, as you know I am in Waterloo. Works fine for me right now.
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      11-09-2019, 12:46 AM   #4
nealins
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I trid every reset of my car, profile, and app. No luck.Still not wrking for me. Do i need replace TCU to fix this problme??
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@nealins, as you know I am in Waterloo. Works fine for me right now.
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      11-09-2019, 12:47 AM   #5
nealins
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Thanks
i trid, no luck.
Quote:
Originally Posted by randybobandy View Post
Happened to me last night, except the Lock/Unlock feature. I deleted the app and downloaded it again and it seemed to work.

Also, back when I had the same issue in the summer...I signed out of ConnectedDrive app and deleted it, then went into the car with the phone disconnected and all. Once in, power on the electronics, go to the Apps Page. Hit the OPTION button behind the iDrive knob and hit Update Apps and Services.

Let that finish then download the app and sign back in. That was the only way I was able to fix the issue. Hope it still works!
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      11-09-2019, 10:40 AM   #6
randybobandy
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Thanks
i trid, no luck.
Damn! I see you're in Canada...I wonder if the servers are wonky? Not sure if they have separate, as I believe all things internet are magic.

It's weird since some people are not having the issue. Did it work before? Wonder if it's software in the car that's causing the problem.
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      11-09-2019, 11:15 AM   #7
nealins
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Yep, when I got my car two month ago, itís working.
Quote:
Originally Posted by randybobandy View Post
Damn! I see you're in Canada...I wonder if the servers are wonky? Not sure if they have separate, as I believe all things internet are magic.

It's weird since some people are not having the issue. Did it work before? Wonder if it's software in the car that's causing the problem.
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      11-09-2019, 03:15 PM   #8
randybobandy
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Yep, when I got my car two month ago, itís working.
I would take it to the dealer...not sure if it's worth the drive/time, but if it's not acting right...it would be annoying. Before I got to 07/2019.70, it kept showing my car as a 5 series sedan. Needless to say, the remote 3D view was spotty. I am hoping to RSU for XMAS!
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      11-12-2019, 09:28 PM   #9
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Exact same issue here, but its not really something that I care about so not dealing with it for now. BTW, my remote 3D view hasn't worked since delivery, but all other remote functions work fine. Already tried all suggestions from here while still at the dealership, same issue.

Remote start/stop, lock/unlock, work perfectly and those are really the only functions I care about.
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