[rebekahb]

Has anyone received this message before? I am logged in and am allowing data use. I have also deleted the app and then added it again.

[jasrboyd]

I think I have and I checked the box and then close

[gpitts]

Originally Posted by jasrboyd

I think I have and I checked the box and then close

I vaguely remember that I had the same issue and had to enable location in the Connected app. Seems counterintuitive that this setting would matter but maybe worth checking your settings in the app.

[randybobandy]

check the box and hit close...itll probably give you the prompt about the mirrors folding, then you're good. just did it after deleting everything post-update

[ChiTownM]

Originally Posted by randybobandy

check the box and hit close...itll probably give you the prompt about the mirrors folding, then you're good. just did it after deleting everything post-update

Same here....something I had to do too when I got the app going for the car.

[rebekahb]

I did all that and when I click on remote 3D view this is all I get. No image ever loads. Also, I entered an address and it didn't send it to my car when I started it.

[randybobandy]

Originally Posted by rebekahb

I did all that and when I click on remote 3D view this is all I get. No image ever loads. Also, I entered an address and it didn't send it to my car when I started it.

What happens if you hit loading. You'll see the steps. It takes a little bit of time sometimes. Also, go into your car and go to the apps page. Hit option button on iDrive and you'll see a prompt to update apps and services. This fixes it sometimes too.

[ElectroGeek]

Originally Posted by rebekahb

I did all that and when I click on remote 3D view this is all I get. No image ever loads. Also, I entered an address and it didn't send it to my car when I started it.

I can not remember where but there are several box's that must be checked in the iDrive system to allow remote 3d view to operate.

[randybobandy]

If you go to privacy, just make sure everything is accepted. If you go into CD App, at the main page...hit INFO and go down to enabled/disabled features...do you see Remote 3D View under enabled?