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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Powertrain and Drivetrain Discussions > N57 / M57 Turbo Diesel Discussions - 335d > SCR ACTIVE TANK WARRANTY EXTENSION NOW INCLUDES 09-11 335d



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      05-27-2017, 05:07 PM   #1
floydarogers
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SCR ACTIVE TANK WARRANTY EXTENSION NOW INCLUDES 09-11 335d

Reposting from another forum. Much thanks to "Jim E".

I had my DEF tank replaced a few months ago, at 117,xxx miles or so. Now I get the pleasure of fighting BMWNA to reimburse me. Especially tough as I had it done at an Indy.

PS: I'm just turned over 120K this last week. I guess that's good.

"2009-2011 335d has now been added to the limited warranty extension of 10 years/120,000 miles covering the SCR Active Tank.

If this is old news, my apologies in advance.
335d SCR 10 Year Warranty Extension.pdf"
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      05-28-2017, 11:39 AM   #2
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      05-28-2017, 11:46 AM   #3
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Great. Is there a way to see all of the items included in these extended warranties?

Has anyone seen this recall for the EGR valve?
http://cache.bmwusa.com/Pdf_9146e1a2...d23ffb360.arox

Last edited by Major_90; 05-28-2017 at 11:46 AM.. Reason: Link
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      06-05-2017, 03:52 PM   #4
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I just received my letter too. Dealer told me the previous owner had the SCR tank replaced sometime right before I bought the car. However car started throwing SES lights again after another ~10k or so.

I am also curious if SCR valves and the such are included in the extension. That was my first step after the first SES and before I knew a dealer had previously replaced the tank.
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      06-05-2017, 04:29 PM   #5
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Is there a good way to know what recalls still pertain or warranty repairs apply to your vehicle which are currently still active / unfixed? I assume we would be able to get all that from the dealer and not just rely on the snail mail that randomly tells us.

Not that this one pertains anyway, since I'm illiterate
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      06-05-2017, 04:55 PM   #6
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They want repair orders (with all info: VIN, mileage, etc.), copy of the cancelled check or credit card payment. My letter that I received today. I've got the docs and credit card slips. One is for the SCR the other is for the NOx sensors that failed a week after getting the car back. Finger crossing mode engaged.
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      06-05-2017, 07:41 PM   #7
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Just received my notice today

Had a similar issue 9 months ago. Hope to get it repaid.
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      06-05-2017, 10:43 PM   #8
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Quote:
They want repair orders (with all info: VIN, mileage, etc.), copy of the cancelled check or credit card payment. My letter that I received today. I've got the docs and credit card slips. One is for the SCR the other is for the NOx sensors that failed a week after getting the car back. Finger crossing mode engaged.
You got a letter for NOx sensors as well?
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      06-06-2017, 12:15 AM   #9
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This is great news for those in emissions states. I received the letter as well but i fully deleted before this became an issue thankfully.
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      06-06-2017, 03:29 AM   #10
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Quote:
Originally Posted by Miko226 View Post
This is great news for those in emissions states. I received the letter as well but i fully deleted before this became an issue thankfully.
Got my letter yesterday also and I've been deleted too.
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      06-06-2017, 06:09 AM   #11
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Quote:
Originally Posted by mefferso View Post
You got a letter for NOx sensors as well?
No but I'm going to push for it, since it happened "days" after the SCR replacement.
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      06-06-2017, 09:28 PM   #12
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I submitted my paperwork (PDFs) this morning. I had called asking about the second RO that had the NOx sensors. Rep said to mention or make sure that's noted in the RO. That second RO does mention the SCR being done a week earlier. I hope all gets reimbursed.
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      06-07-2017, 12:16 AM   #13
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Too bad im over 120k I just had the sensor code pop up last month
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      06-07-2017, 05:30 AM   #14
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Quote:
Originally Posted by natefank View Post
Too bad im over 120k I just had the sensor code pop up last month
How far over? You might want to reach out to BMW since it is now a known failure.
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      06-07-2017, 08:17 AM   #15
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134k, I filled the tank and the code went away. If it comes back and won't go away I'm going to do a full delete and be done with it
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      06-07-2017, 12:31 PM   #16
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Got my letter today.
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      06-09-2017, 07:45 AM   #17
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Quote:
Originally Posted by octalon7 View Post
I just received my letter too. Dealer told me the previous owner had the SCR tank replaced sometime right before I bought the car. However car started throwing SES lights again after another ~10k or so.

I am also curious if SCR valves and the such are included in the extension. That was my first step after the first SES and before I knew a dealer had previously replaced the tank.

Hello All,

Here in California, I believe there is a 2yr parts and labor warranty for work done? Applies to other states?

So in case some work was done to the SCR tank, and now mileage is over 120K, they may still be 'on the hook' to fix, with minimal $ from 335d owner.. i.e. $0 rather than $x,xxx.xx

(I've had several SCR tanl and NOx codes from 91K~108K, was able to fix them myself, now been MIL free for 10K..now at 122K though)

Now question is how to approach BMW for all work done on my own (40+hours) and parts purchased (SCR injector, NOx sensor)..(tank was modified per forum technique of thermocouple bypass )..etc..etc..?

Will BMW install a new tank, even am at 122K? I have documentation showing dealer visits at 92K and 108K with codes. And many dated screenshots with codes.

Regards,
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      06-09-2017, 07:58 AM   #18
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Quote:
Originally Posted by mattm View Post
I submitted my paperwork (PDFs) this morning. I had called asking about the second RO that had the NOx sensors. Rep said to mention or make sure that's noted in the RO. That second RO does mention the SCR being done a week earlier. I hope all gets reimbursed.
Hello All,

Good that BMW stepped in, rather late, but they stepped up.
Very similar components are in the X5d, the X5d received a recall, I believe, and campaign for SCR system / tank;
However the 335d had not until now.
Not sure how BMW rationalize that, technically.

Slowly, it is all adding up now, it is possible that buildup in the vent port of the SCR tank pump leads to lesser pump efficiency of pump and SCR injection and therefore NOx related codes. (in my case I cleaned buildup, changed fluid, new SCR injector, and new/used front Nox - and codes were gone) (also had the tank thermoucouple code - which I bypassed; but we can say treat as 'unrelated' for time being)

Regards,
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      06-11-2017, 03:52 PM   #19
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Got my letter last week, but way too late to be helpful.

I am at 136000 miles, with a bad tank for the past 2 years (maybe around 100,000 miles).
I doubt they can help with anything. If it cost me $1 I am not interested in fixing anything. The car works fine just the way it is. I don't have to fill up the DEF tank at all.
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      06-11-2017, 04:22 PM   #20
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Quote:
Originally Posted by dixy2k View Post
Got my letter last week, but way too late to be helpful.

I am at 136000 miles, with a bad tank for the past 2 years (maybe around 100,000 miles).
I doubt they can help with anything. If it cost me $1 I am not interested in fixing anything. The car works fine just the way it is. I don't have to fill up the DEF tank at all.
If you have proof that the issue was diagnosed when you were within warranty period, I'd say you'd have a good case to get it warrantied.
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      06-11-2017, 05:42 PM   #21
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Hmm.
There might be a record of that at the dealer, since I took the car in for an unrelated issue.
Thanks.
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      06-11-2017, 06:05 PM   #22
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I found the dealer record. It was diagnosed by them at 100,860 miles in Feb 2016.
I'll stop by tomorrow to chat with them.
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