My radio is really messed up...help?

PoweredByRICE · 06-13-2008, 11:22 AM

About 2 weeks ago I started to get distortion from my speakers. My car is 3 months old, 328i Coupe, with the standard audio. I finally took it into the dealer. They said it was a defective amplifier, and replaced my amp and 2 speakers that they said were blown (or so they SAID they replaced my AMP). I also smelled a burning smell before they did this.

I just got my car back yesterday. Now, my subwoofers do not work whatsoever, I'm getting woofing sounds out of the speakers they just replaced (like they are blown), and my radio sounds like SHIT.

Has anyone had this issue? My SA is on lunch..but I'm going to blast them about this. I have to drive 130 miles one way to get to my dealer..and they can't even fix a problem. Better yet, I talked to a tech, who said they replaced the subwoofers and NOT the amplifier..but it says they replaced the AMP on the service receipt

Has anyone had issues or had a problem resolved like this so I know what to say? This is really becoming an annoying issue, my radio is absolutely screwed up at the moment.

PoweredByRICE · 06-13-2008, 12:10 PM

Well I called back and flipped out on them..and they told me I had a leak (which they supposedly fixed) in my rear taillight that leaked INTO my amplifier and basically fried everything and they replaced 2 speakers and the amp..I'm assuming it fried everything else too..now they are "researching" it..sigh

solefald · 06-13-2008, 12:25 PM

yeah, "researching" is their answer when they want to get rid of you.

shop foreman from my dealer was supposed to research a problem with my cd player and call me back the next day.... 4 days later no call.
actually some girl called last night asking if i was satisfied with the repair.
and swore that she will have the shop foreman call me "first thing tomorrow morning" still no call

PoweredByRICE · 06-16-2008, 11:26 AM

So they supposedly fixed it. Got it home, 2 more speakers blew, and my subwoofers stopped working completely. Now its back in the shop again, and I'm stuck with a 328xi wagon..sigh. This is obviously a really bad electrical issue..it was so bad I could feel the electricity grounding through my rubber pedals. On top of that..I had to complain to my SA because we all know how soft aluminum trim is, well the tech put dents and scratches in my trim and I complained and they are ordering me a new piece.

Technic · 06-16-2008, 03:13 PM

Quote:

Originally Posted by PoweredByRICE

So they supposedly fixed it. Got it home, 2 more speakers blew, and my subwoofers stopped working completely. Now its back in the shop again, and I'm stuck with a 328xi wagon..sigh. This is obviously a really bad electrical issue..it was so bad I could feel the electricity grounding through my rubber pedals. On top of that..I had to complain to my SA because we all know how soft aluminum trim is, well the tech put dents and scratches in my trim and I complained and they are ordering me a new piece.

That's not a dealer, that's a butcher shop...

06-13-2008, 11:22 AM	#1
PoweredByRICE Elitist 4 Rep 114 Posts Drives: 2011 335 Xi Coupe Join Date: Apr 2007 Location: Maine iTrader: (1)	My radio is really messed up...help? About 2 weeks ago I started to get distortion from my speakers. My car is 3 months old, 328i Coupe, with the standard audio. I finally took it into the dealer. They said it was a defective amplifier, and replaced my amp and 2 speakers that they said were blown (or so they SAID they replaced my AMP). I also smelled a burning smell before they did this. I just got my car back yesterday. Now, my subwoofers do not work whatsoever, I'm getting woofing sounds out of the speakers they just replaced (like they are blown), and my radio sounds like SHIT. Has anyone had this issue? My SA is on lunch..but I'm going to blast them about this. I have to drive 130 miles one way to get to my dealer..and they can't even fix a problem. Better yet, I talked to a tech, who said they replaced the subwoofers and NOT the amplifier..but it says they replaced the AMP on the service receipt Has anyone had issues or had a problem resolved like this so I know what to say? This is really becoming an annoying issue, my radio is absolutely screwed up at the moment.
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06-13-2008, 12:10 PM	#2
PoweredByRICE Elitist 4 Rep 114 Posts Drives: 2011 335 Xi Coupe Join Date: Apr 2007 Location: Maine iTrader: (1)	Well I called back and flipped out on them..and they told me I had a leak (which they supposedly fixed) in my rear taillight that leaked INTO my amplifier and basically fried everything and they replaced 2 speakers and the amp..I'm assuming it fried everything else too..now they are "researching" it..sigh
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06-13-2008, 12:25 PM	#3
solefald Nigerian Prince 385 Rep 2,180 Posts Drives: '11 F25 Join Date: Apr 2008 Location: San Diego, CA iTrader: (2) Garage List '11 BMW F25 [0.00]	yeah, "researching" is their answer when they want to get rid of you. shop foreman from my dealer was supposed to research a problem with my cd player and call me back the next day.... 4 days later no call. actually some girl called last night asking if i was satisfied with the repair. and swore that she will have the shop foreman call me "first thing tomorrow morning" still no call __________________ http://soundcloud.com/djtchort
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06-16-2008, 11:26 AM	#4
PoweredByRICE Elitist 4 Rep 114 Posts Drives: 2011 335 Xi Coupe Join Date: Apr 2007 Location: Maine iTrader: (1)	So they supposedly fixed it. Got it home, 2 more speakers blew, and my subwoofers stopped working completely. Now its back in the shop again, and I'm stuck with a 328xi wagon..sigh. This is obviously a really bad electrical issue..it was so bad I could feel the electricity grounding through my rubber pedals. On top of that..I had to complain to my SA because we all know how soft aluminum trim is, well the tech put dents and scratches in my trim and I complained and they are ordering me a new piece.
	Appreciate 0 Quote