05-21-2018, 02:40 PM | #1 |
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Does the BMW warranty only cover work done by BMW?
Last week I started having an issue with the front end of my car. Within 5 minutes of hearing it, I drove to my dealer to make an appt... they didn't have an opening for a week and a half. Now I'm going out of town for work, have to miss my appt., and not sure when I'm gonna be back to schedule a new appt. Luckily I didn't sell my old car yet, so I have a backup. But am I able to use a different mechanic if there is an emergency and my dealer is booked up?
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05-22-2018, 05:23 PM | #2 |
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Drives: 2018 M2 AW DCT
Join Date: Aug 2012
Location: Seattle, WA
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No, but if it is an emergency the dealer has to take it. A week and a half later is pure BS.
That time frame should only be for scheduled maintenance not for immediate warranty issues. In worse case they have to give you a service loaner until it is repaired. |
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05-22-2018, 11:28 PM | #3 |
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They don’t “have” to take your car in and they don’t “have” to give you a loaner. Each dealership is independently owned and is allowed to operate with their own set of rules.
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