Chapman BMW Chandler AZ

Gig103 · 10-19-2009, 10:20 AM

I did not buy my car from them, but this is a post about their service department. Mark is the service rep that has taken care of me several times since showing up in the valley... my 15k service, a warranty fix (seatbelt), and some new tires.

Regarding the tires, I was surprised when he told me the price, because the only other way to get the OEM RFTs was Tirerack, and Chapman's price installed was within $20 each tire. And I got a loaner car! Also,

The loaner car, by the way, is part of what is cool about Chapman. I know dealerships are under no responsibility to provide them, and many only provide to customers who purchased at that dealership. But Mark understands that I moved and still need a good service shop, and so I am offered a loaner.

JayKay335i · 02-09-2010, 06:08 PM

I know where I'll be heading for service now! Good stuff!

10-19-2009, 10:20 AM	#1
Gig103 Major 68 Rep 1,324 Posts Drives: 2014 Tesla P85D Join Date: Aug 2007 Location: Gilbert, AZ iTrader: (1)	Chapman BMW Chandler AZ I did not buy my car from them, but this is a post about their service department. Mark is the service rep that has taken care of me several times since showing up in the valley... my 15k service, a warranty fix (seatbelt), and some new tires. Regarding the tires, I was surprised when he told me the price, because the only other way to get the OEM RFTs was Tirerack, and Chapman's price installed was within $20 each tire. And I got a loaner car! Also, The loaner car, by the way, is part of what is cool about Chapman. I know dealerships are under no responsibility to provide them, and many only provide to customers who purchased at that dealership. But Mark understands that I moved and still need a good service shop, and so I am offered a loaner. __________________ Was: 2008 335xi sedan 6MT Black Sapphire Metallic Is: 2014 Tesla P85D (Blue Metallic) Wife's: 2013 Infiniti G37 S sedan 6MT, Black
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02-09-2010, 06:08 PM	#2
JayKay335i Banned 189 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	I know where I'll be heading for service now! Good stuff!
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