f1 autohaus, experience?

drummer12 · 10-13-2010, 02:33 PM

Ordered an Euphoria 6k kit several days ago...CC got charged, which according to the website means it was shipped but I've gotten nothing, sent emails and no response...and no phone number available

any ideas?

e92LuNaTiC · 10-13-2010, 02:40 PM

I'm on the same boat Bro! I sent him two emails this past week and the third one today. I looked at his activity on the forum and the last time he signed on was 09/29... I placed my order on Monday with 2day shipping and my google status say's "Not shipped yet". Bummed that my first post ever has to be something around this "unsatisfied" topic...

drummer12 · 10-13-2010, 02:43 PM

That's too bad on the two-day shipping...you should get a refund on that, IMO. I was digging around on here and supposedly the guy was sick a month ago...but personally, if you're running a one-man shop and are out of commission...you gotta post a note on your website, or stop taking orders, or something...

e92LuNaTiC · 10-13-2010, 03:03 PM

I agree!! It's driving me a bit crazy

I keep checking my email for my shipment and I've got nothin'! Sucks because I've been excited to get these LED's for a while and now to get this! Can't turn back around now either and ask for a refund because he doesn't even reply! Hope he get's around to it soon... Keep me posted if you hear anything further..

c_jeong89 · 10-13-2010, 03:04 PM

Yea mike has been a little mia recently not sure whats up

GTiceman · 10-13-2010, 03:15 PM

that is very uncharacteristic of mike ... mostly everyone on this form, including me, has had a great experience with him

though like was said, he was sick for a bit

stimpy · 10-13-2010, 03:19 PM

He's been MIA - other people are experiencing it as well.

http://www.e90post.com/forums/showthread.php?t=425404

Not sure what's up

SpceGray335 · 10-13-2010, 05:38 PM

I know what you mean man.... I sent him one e mail asking for some price quotes and got a response then never heard again after my shotting him a follow up e mail. Been about two weeks and I never got a response back or even an initial response from Kevin at Ak Motorwerk.

BrianMN · 10-13-2010, 09:27 PM

Dang, definitely not normal for him. I've had great experience with him and F1autohaus. Even helping me with a rush order at 11:00pm!

shoes · 10-13-2010, 10:56 PM

Yea it took me over 2 weeks to get my order processed and shipped.
Then on top of that I received a defective LED. Took another month and two shipments to get that one final replacement light after USPS lost the first package (the lost package was not Mike's fault, but what a pain).

As long as I knew I would be receiving the product I paid for, then I didn't have a problem waiting... I understand shit happens.

Seems the best way to contact him is through his email.

JayKay335i · 10-14-2010, 12:07 AM

Hes generally good and definitely wont screw you over. A good guy and a good vendor.

nhantran1 · 10-14-2010, 12:12 AM

I order mine about 2 weeks ago and got it in about 4-5 days.

chrisE92 · 10-14-2010, 12:35 AM

I've ordered from Mike before, and his customer service was outstanding. I just placed an order with him, and I understand things happen, so I'm trying my best to be patient with this. I'm sure things will clear up soon.

DieselDiner · 10-14-2010, 07:42 AM

I'm another customer that had a good experience with Mike. His illness is not resolved, and requires therapy, and I think some days are tougher than others for him. I realize that doesn't help much when you've been charged for goods and not received them, but please cut him some slack, under the circumstances.

drummer12 · 10-14-2010, 11:02 AM

Yeah...just stinks that we've been charged and there's no info about when we'll get our products or anything. I'd hate to do a chargeback in this situation, but if weeks go by and I still hear nothing...I may have no choice

DieselDiner · 10-14-2010, 11:57 AM

Can't argue with your reasoning, you are being fair, especially under the circumstances. Hopefully that means some good karma is headed your way!

msp116 · 10-14-2010, 12:35 PM

Im in the same boat as everyone else took almost a month to get my led interior kit and then I ordered more from him 2 weeks ago and still nothing...oh well one thing is for sure I can always use some good karma!!!

e92LuNaTiC · 10-14-2010, 01:05 PM

Most def! I hope the fella get's better, I have read nothing but positive feedback from his products, service and character (which is the reason why I went on and bought his products). It's a bit frusturating but hey what can you say?..."Shit happens" right? I'll patiently wait for my Euphoria Kit and hang in there as much as I can. All of this kinda reminds me of Ferris Buellers Day Off....."Save Mike!"...

BlueLion · 10-14-2010, 04:01 PM

sounds strange....something must be up i ordered from him and had no problems

chrisE92 · 10-14-2010, 05:44 PM

Quote:

Originally Posted by BlueLion

sounds strange....something must be up i ordered from him and had no problems

how recent was your order?

e92LuNaTiC · 10-15-2010, 01:48 PM

Checked my account just now and the transaction fell off my checking account activity. The money is back into my account, being that I work for a bank I'm assuming he never approved the transaction (since its a credit transaction) so it has fallen off. He does have the authority though to put the transaction back through within a certain time frame...

Any other updates fellas? Check your accounts guys to see if I am the only one experiecing this please!

BlueLion · 10-16-2010, 08:46 AM

Quote:

Originally Posted by chrisE92

how recent was your order?

its been awhile...June

10-13-2010, 02:33 PM	#1
drummer12 First Lieutenant 19 Rep 307 Posts Drives: 328i Join Date: Aug 2010 Location: DC iTrader: (0)	f1 autohaus, experience? Ordered an Euphoria 6k kit several days ago...CC got charged, which according to the website means it was shipped but I've gotten nothing, sent emails and no response...and no phone number available any ideas?
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10-13-2010, 02:40 PM	#2
e92LuNaTiC Major 108 Rep 1,471 Posts Drives: Monaco Blue e92 Join Date: Jan 2010 Location: ///310 iTrader: (4)	I'm on the same boat Bro! I sent him two emails this past week and the third one today. I looked at his activity on the forum and the last time he signed on was 09/29... I placed my order on Monday with 2day shipping and my google status say's "Not shipped yet". Bummed that my first post ever has to be something around this "unsatisfied" topic...
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10-13-2010, 02:43 PM	#3
drummer12 First Lieutenant 19 Rep 307 Posts Drives: 328i Join Date: Aug 2010 Location: DC iTrader: (0)	That's too bad on the two-day shipping...you should get a refund on that, IMO. I was digging around on here and supposedly the guy was sick a month ago...but personally, if you're running a one-man shop and are out of commission...you gotta post a note on your website, or stop taking orders, or something...
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10-13-2010, 03:03 PM	#4
e92LuNaTiC Major 108 Rep 1,471 Posts Drives: Monaco Blue e92 Join Date: Jan 2010 Location: ///310 iTrader: (4)	I agree!! It's driving me a bit crazy I keep checking my email for my shipment and I've got nothin'! Sucks because I've been excited to get these LED's for a while and now to get this! Can't turn back around now either and ask for a refund because he doesn't even reply! Hope he get's around to it soon... Keep me posted if you hear anything further..
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10-13-2010, 03:04 PM	#5
c_jeong89 Banned 85 Rep 2,097 Posts Drives: E90 TiAg Join Date: Feb 2009 Location: Irvine/Bay Area iTrader: (16)	Yea mike has been a little mia recently not sure whats up
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10-13-2010, 03:15 PM	#6
GTiceman Parrothead 137 Rep 1,232 Posts Drives: E90 M3 Join Date: Jul 2010 Location: Tampa iTrader: (5) Garage List 2020 BMW X3 M40i [0.00] 2009 BMW M3 [0.00]	that is very uncharacteristic of mike ... mostly everyone on this form, including me, has had a great experience with him though like was said, he was sick for a bit __________________ \|e46 M3 Stahlgrau/Red\| - Sold \|E92 335i BSM/Saddle\| - Sold \|e90 M3 Space Gray/Fox Red/6MT\| See Garage for Mods
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10-13-2010, 03:19 PM	#7
stimpy Colonel 167 Rep 2,210 Posts Drives: E92 335i Join Date: Feb 2008 Location: Phoenix AZ iTrader: (7)	He's been MIA - other people are experiencing it as well. http://www.e90post.com/forums/showthread.php?t=425404 Not sure what's up
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10-13-2010, 05:38 PM	#8
SpceGray335 New Member 2 Rep 15 Posts Drives: 2007 335i Join Date: Sep 2010 Location: Augusta iTrader: (0)	I know what you mean man.... I sent him one e mail asking for some price quotes and got a response then never heard again after my shotting him a follow up e mail. Been about two weeks and I never got a response back or even an initial response from Kevin at Ak Motorwerk.
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10-13-2010, 09:27 PM	#9
BrianMN Banned 114 Rep 2,428 Posts Drives: 4 Door Family Sedan Join Date: Sep 2009 Location: Minneapolis iTrader: (7)	Dang, definitely not normal for him. I've had great experience with him and F1autohaus. Even helping me with a rush order at 11:00pm!
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10-13-2010, 10:56 PM	#10
shoes Captain 25 Rep 635 Posts Drives: 07 BSM E92 335i Join Date: Sep 2009 Location: Huntington Beach, CA iTrader: (1)	Yea it took me over 2 weeks to get my order processed and shipped. Then on top of that I received a defective LED. Took another month and two shipments to get that one final replacement light after USPS lost the first package (the lost package was not Mike's fault, but what a pain). As long as I knew I would be receiving the product I paid for, then I didn't have a problem waiting... I understand shit happens. Seems the best way to contact him is through his email. __________________
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10-14-2010, 12:07 AM	#11
JayKay335i Banned 189 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	Hes generally good and definitely wont screw you over. A good guy and a good vendor.
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10-14-2010, 12:12 AM	#12
nhantran1 Second Lieutenant 8 Rep 217 Posts Drives: e90 Join Date: Jul 2007 Location: san diego iTrader: (6)	I order mine about 2 weeks ago and got it in about 4-5 days. __________________ 07' Jet Black E90 328i -l LM reps l Kwv2 l Ac schnitzer kit l Steptronic l BMW performance intake l Remus quad exhaust l M5 SMG knob l MFD air scoops l F1 interior led l carbon fiber wrapped interior l JL 13.5 W7 l Alpine PDX 1000.1 l Alpine PDX 4.100 l Alpine IVA 310 l Alpine NVEN 872A l Alpine ipod unit KCA 420I l MB Quarts PSD 210 l MB Quarts PKC 210 l custom fiberglass box l blacklines l
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10-14-2010, 12:35 AM	#13
chrisE92 Brigadier General 245 Rep 4,494 Posts Drives: Monaco Blue E92 Join Date: Sep 2007 Location: LA to HB iTrader: (21)	I've ordered from Mike before, and his customer service was outstanding. I just placed an order with him, and I understand things happen, so I'm trying my best to be patient with this. I'm sure things will clear up soon. __________________ photos
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10-14-2010, 07:42 AM	#14
DieselDiner Lieutenant Colonel 486 Rep 1,614 Posts Drives: 335d Join Date: Aug 2010 Location: Home iTrader: (2)	I'm another customer that had a good experience with Mike. His illness is not resolved, and requires therapy, and I think some days are tougher than others for him. I realize that doesn't help much when you've been charged for goods and not received them, but please cut him some slack, under the circumstances.
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10-14-2010, 11:02 AM	#15
drummer12 First Lieutenant 19 Rep 307 Posts Drives: 328i Join Date: Aug 2010 Location: DC iTrader: (0)	Yeah...just stinks that we've been charged and there's no info about when we'll get our products or anything. I'd hate to do a chargeback in this situation, but if weeks go by and I still hear nothing...I may have no choice
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10-14-2010, 11:57 AM	#16
DieselDiner Lieutenant Colonel 486 Rep 1,614 Posts Drives: 335d Join Date: Aug 2010 Location: Home iTrader: (2)	Can't argue with your reasoning, you are being fair, especially under the circumstances. Hopefully that means some good karma is headed your way!
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10-14-2010, 12:35 PM	#17
msp116 Private First Class 9 Rep 116 Posts Drives: BMW 335XI Join Date: Jul 2010 Location: Pittsburgh iTrader: (0)	Same boat Im in the same boat as everyone else took almost a month to get my led interior kit and then I ordered more from him 2 weeks ago and still nothing...oh well one thing is for sure I can always use some good karma!!!
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10-14-2010, 01:05 PM	#18
e92LuNaTiC Major 108 Rep 1,471 Posts Drives: Monaco Blue e92 Join Date: Jan 2010 Location: ///310 iTrader: (4)	Most def! I hope the fella get's better, I have read nothing but positive feedback from his products, service and character (which is the reason why I went on and bought his products). It's a bit frusturating but hey what can you say?..."Shit happens" right? I'll patiently wait for my Euphoria Kit and hang in there as much as I can. All of this kinda reminds me of Ferris Buellers Day Off....."Save Mike!"...
	Appreciate 0 Quote

10-14-2010, 04:01 PM	#19
BlueLion she likes the flavor...... 85 Rep 1,622 Posts Drives: A51-E92 Join Date: Nov 2006 Location: Bradenton - FL iTrader: (4) Garage List 2022 X3MC [0.00]	sounds strange....something must be up i ordered from him and had no problems __________________ E92 Montego Blue silfa718 ..::STETT CAI\|ADVAN RS\|WAGNER FMIC\|MS DP\|VANGUARD\|PROCEDE\|FORGE DV\|BMS OCC\|KWV2\|MICHELIN PSS\|OOS::..
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10-15-2010, 01:48 PM	#21
e92LuNaTiC Major 108 Rep 1,471 Posts Drives: Monaco Blue e92 Join Date: Jan 2010 Location: ///310 iTrader: (4)	Checked my account just now and the transaction fell off my checking account activity. The money is back into my account, being that I work for a bank I'm assuming he never approved the transaction (since its a credit transaction) so it has fallen off. He does have the authority though to put the transaction back through within a certain time frame... Any other updates fellas? Check your accounts guys to see if I am the only one experiecing this please!
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