Paint correction question

cb1111 · 11-27-2010, 07:48 PM

Cliff notes version follows because the full length story is much too sad.

During oil change, dealership puts a ding (down to primer) in my driver's door (2009 335ix - Monaco blue.) When I point it out to them they agree to fix it.

They return it to me with a blob of paint on it. I tell them that dog won't hunt so they say "we'll fix it next HPFP replacement.

They fix it a little better but in the process neglect to tell me that they dented the bumper - something they agree to fix as well.

I pick it up yesterday. They swapped the bumper and seemed to have done an OK job.

While the door looks much better and the repair isn't blatantly obvious, there is about a three inch circle on the door (pretty well blended so it isn't like a circle) where the orange peel doesn't match the rest of the orange peel.

Any way to fix this or should I just forget it?

I'm not very happy with the dealership right now. I'm sure it'll take a full detail to get the overspray off. The windows are filthly leaving me to believe that the car was in the shop when they worked on other cars. The car was also sitting around with the hood open (they had it a full month) as the motor is very dusty too.

Am I justified in being annoyed? Any easy way of fixing this without resorting for a full door respray?

They also reapplied the clearbra over the freshly resprayed bumper - can one do that without any issues down the road?

GotBoost? · 11-27-2010, 08:15 PM

i have the same color and what seems to work best is PO85RD on a green pad to get rid of most swirls/marks

goodluck

Envious Eric · 11-27-2010, 10:50 PM

WTF, how can a dealership get things THAT wrong??? LOL

paint blend isnt as simple as a polish in most cases, especially when OP doesnt match. I wouldnt let the dealership handle it anymore. Talk to the SA and make them pay an outside detailer to fix the car for you

cb1111 · 11-27-2010, 10:59 PM

Quote:

Originally Posted by Envious Eric

WTF, how can a dealership get things THAT wrong??? LOL

paint blend isnt as simple as a polish in most cases, especially when OP doesnt match. I wouldnt let the dealership handle it anymore. Talk to the SA and make them pay an outside detailer to fix the car for you

My thoughts exactly. I'm talking to the GM next week about diminished value and the rest.

bimmertt · 11-28-2010, 09:19 PM

which dealership? I would like to stay far away from it.

11-27-2010, 07:48 PM	#1
cb1111 I ask the questions you're afraid to ask. 44 Rep 2,489 Posts Drives: 335xi Join Date: Sep 2009 Location: DC iTrader: (2)	Paint correction question Cliff notes version follows because the full length story is much too sad. During oil change, dealership puts a ding (down to primer) in my driver's door (2009 335ix - Monaco blue.) When I point it out to them they agree to fix it. They return it to me with a blob of paint on it. I tell them that dog won't hunt so they say "we'll fix it next HPFP replacement. They fix it a little better but in the process neglect to tell me that they dented the bumper - something they agree to fix as well. I pick it up yesterday. They swapped the bumper and seemed to have done an OK job. While the door looks much better and the repair isn't blatantly obvious, there is about a three inch circle on the door (pretty well blended so it isn't like a circle) where the orange peel doesn't match the rest of the orange peel. Any way to fix this or should I just forget it? I'm not very happy with the dealership right now. I'm sure it'll take a full detail to get the overspray off. The windows are filthly leaving me to believe that the car was in the shop when they worked on other cars. The car was also sitting around with the hood open (they had it a full month) as the motor is very dusty too. Am I justified in being annoyed? Any easy way of fixing this without resorting for a full door respray? They also reapplied the clearbra over the freshly resprayed bumper - can one do that without any issues down the road?
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11-27-2010, 08:15 PM	#2
GotBoost? Banned 20 Rep 314 Posts Drives: fast Join Date: Oct 2010 Location: East Coast iTrader: (3)	i have the same color and what seems to work best is PO85RD on a green pad to get rid of most swirls/marks goodluck
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11-27-2010, 10:50 PM	#3
Envious Eric Banned 37 Rep 1,168 Posts Drives: nissan xterra, 335 soon Join Date: Oct 2009 Location: orange county, ca iTrader: (1)	WTF, how can a dealership get things THAT wrong??? LOL paint blend isnt as simple as a polish in most cases, especially when OP doesnt match. I wouldnt let the dealership handle it anymore. Talk to the SA and make them pay an outside detailer to fix the car for you
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11-28-2010, 09:19 PM	#5
bimmertt Lieutenant Colonel 93 Rep 1,794 Posts Drives: 2007 e92 335i Join Date: Nov 2008 Location: Earth iTrader: (7)	which dealership? I would like to stay far away from it.
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