Need some Bluetooth help

LEDZEP · 11-01-2005, 06:37 PM

I know this should eventually be moved to the bluetooth area, but let's face it... no one goes there.

I need some help if anyone knows bluetooth with the E90 very well (I thought I did). Suddenly, neither my phone nor my wife's phone will connect to the car. Both phones are Motorolla V710's and both are "paired" with the car. But the car does not connect to either phone. I've deleted and re-added my phone more than once, and the system will find the phone and pair with it, but that's it... no phone. I recently had my software in the car updated (which knocked out both phones from the system). Any chance that this update has fried my bluetooth?

This is more than a casual convinience for me, I spend a lot of time on the road and need my hands free phone. Has anyone had a similar problem and been able to resolve it?

Both our phones sync up fine in the E91 and work perfectly. My phone also syncs fine with my BT headset. So, I don't suspect any problem with either phone.

Any advice or experience appreciated.

Mitch1138 · 11-01-2005, 06:49 PM

I can't give you any real help, I've paired my TREO 650 with several E90's without a problem. The only time I have had an issue in my E90 was with the phone in an aluminum case in my pocket - it was just positioned so the bluetooth signal was too weak. If you moved the phone around (mine will still pair with the phone in the house and the car in the garage) I would blame the software upgrade.

LEDZEP · 11-01-2005, 06:57 PM

Yeah, mine used to be that strong too, and still is for the E91. The phone can be on the kitchen counter and the car in the garage still sees it. Suddenly, my E90 won't see either phone. AARRGG!

Speedy E90 · 11-01-2005, 07:02 PM

I have the same problem... and also have V710....
This sucks

packetninja · 11-01-2005, 07:07 PM

ok so i'm not the only one..i had my software updated on my car 2 and now my razr won't even connect to the car...i have another appt. because now the bmw assist does not get the information from my car anymore. So they have to figure out what's up with that..

i would suggest you guys push the sos button and see if the can get your data from your car..might be some issues with the new software

LEDZEP · 11-01-2005, 07:24 PM

Quote:

Originally Posted by Mitch1138

I can't give you any real help, I've paired my TREO 650 with several E90's without a problem. The only time I have had an issue in my E90 was with the phone in an aluminum case in my pocket - it was just positioned so the bluetooth signal was too weak. If you moved the phone around (mine will still pair with the phone in the house and the car in the garage) I would blame the software upgrade.

Hey Mitch1138 - welcome. Another AW in Delaware... this just will not do!

Just kidding. Hope you're enjoying your car. Looks like you just got it, so you should have the newest software and fewer problems.

puck724 · 11-01-2005, 07:28 PM

Quote:

Originally Posted by packetninja

ok so i'm not the only one..i had my software updated on my car 2 and now my razr won't even connect to the car...i have another appt. because now the bmw assist does not get the information from my car anymore. So they have to figure out what's up with that..

i would suggest you guys push the sos button and see if the can get your data from your car..might be some issues with the new software

i had the same problem with Assist.

http://www.e90post.com/forums/showthread.php?t=6590

i brought in today and its all taken care. he fiddled with the navigation and communication settings in iDrive. took 20 minutes, but everything is fine now.

LEDZEP-

ive only had one glitch for my Razr so far and it was becuase my phone was being stupid. i dont know what to suggest, could it be that your car wont distinguish priority beween the 2 phones and not paitr with either? or do you have it set up to pair automatically?

LEDZEP · 11-01-2005, 07:55 PM

I'm not sure puck. Unfortunately, I am one the punished owners that cannot set the phone priority. I tested with my wife's phone turned off and it still didn't see my phone. I'm going to test the SOS button tomorrow and make sure that BMWAssist can see all the data. I wonder if these two things are related... they are both telematics, right?

puck724 · 11-01-2005, 10:42 PM

Quote:

Originally Posted by LEDZEP

I'm not sure puck. Unfortunately, I am one the punished owners that cannot set the phone priority. I tested with my wife's phone turned off and it still didn't see my phone. I'm going to test the SOS button tomorrow and make sure that BMWAssist can see all the data. I wonder if these two things are related... they are both telematics, right?

it would make sense that they would be related.

ill try to pair my friends phone to my car a little later and see if i run into problems like you are.

also, there might be problems regarding the software with the phone itslef, but you mentioned that both pairs fine with the E91...

mBechara · 11-02-2005, 01:17 PM

Quote:

Originally Posted by puck724

i had the same problem with Assist.

http://www.e90post.com/forums/showthread.php?t=6590

i brought in today and its all taken care. he fiddled with the navigation and communication settings in iDrive. took 20 minutes, but everything is fine now.

puck
The problem, was it with the assist only or with both Bluetooth and the assist ?

Thanks

puck724 · 11-02-2005, 01:23 PM

it was just with assist.

LEDZEP · 11-02-2005, 02:54 PM

I'm going to take a drive later and test the Assist. I don't want to assume that it's working.

BZTR · 11-03-2005, 09:35 AM

I got the same issue with Assist after software update, but bluetooth is working fine. Could somebody provide more information about what dealer did in order to fix this issue (if they did

)

puck724 · 11-03-2005, 11:36 AM

Quote:

Originally Posted by bmw330e90

I got the same issue with Assist after software update, but bluetooth is working fine. Could somebody provide more information about what dealer did in order to fix this issue (if they did

)

i had to take a call when my SA got his foreman to fix it, i remember him saying that he had to go into the communications page in my iDrive and establish the connection through there....it took all of about 15 minutes to get it all worked out. just ask your SA and they should be able to figure it out hopefully.

my SA wont be in, so i cant get him to run the steps by me...

LEDZEP · 11-03-2005, 12:33 PM

I tested my Assist and it's okay. But my bluetooth is hosed. How are they supposed to fix that? How will they test it? I'm not leaving them my phone!

BZTR · 11-03-2005, 12:54 PM

Quote:

Originally Posted by puck724

i had to take a call when my SA got his foreman to fix it, i remember him saying that he had to go into the communications page in my iDrive and establish the connection through there....it took all of about 15 minutes to get it all worked out. just ask your SA and they should be able to figure it out hopefully.

my SA wont be in, so i cant get him to run the steps by me...

Thanks for the info. I don't have iDrive, so the procedure could be different.

11-01-2005, 06:37 PM	#1
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	Need some Bluetooth help I know this should eventually be moved to the bluetooth area, but let's face it... no one goes there. I need some help if anyone knows bluetooth with the E90 very well (I thought I did). Suddenly, neither my phone nor my wife's phone will connect to the car. Both phones are Motorolla V710's and both are "paired" with the car. But the car does not connect to either phone. I've deleted and re-added my phone more than once, and the system will find the phone and pair with it, but that's it... no phone. I recently had my software in the car updated (which knocked out both phones from the system). Any chance that this update has fried my bluetooth? This is more than a casual convinience for me, I spend a lot of time on the road and need my hands free phone. Has anyone had a similar problem and been able to resolve it? Both our phones sync up fine in the E91 and work perfectly. My phone also syncs fine with my BT headset. So, I don't suspect any problem with either phone. Any advice or experience appreciated. __________________ I think it is bad luck to be superstitious
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11-01-2005, 06:49 PM	#2
Mitch1138 New Member 1 Rep 19 Posts Drives: '06 325i-10/7/05 Join Date: Oct 2005 Location: Wilmington, DE iTrader: (0)	I can't give you any real help, I've paired my TREO 650 with several E90's without a problem. The only time I have had an issue in my E90 was with the phone in an aluminum case in my pocket - it was just positioned so the bluetooth signal was too weak. If you moved the phone around (mine will still pair with the phone in the house and the car in the garage) I would blame the software upgrade. __________________ 2006 325i: Alpine White, Gray Leather, Steptronic, iDrive Navigation, Cold Weather Package, Premium Package, Comfort Access, Park Distance Control, Active Cruise Control, Premium Sound
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11-01-2005, 06:57 PM	#3
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	Yeah, mine used to be that strong too, and still is for the E91. The phone can be on the kitchen counter and the car in the garage still sees it. Suddenly, my E90 won't see either phone. AARRGG! __________________ I think it is bad luck to be superstitious
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11-01-2005, 07:02 PM	#4
Speedy E90 330 Sport, Comfort, Winter, Navi, Carbon Fiber Lip, Sparkling Graphite, Beige Leather, V710 21 Rep 155 Posts Drives: BMW E90 330 sport Join Date: Jun 2005 Location: Washington D.C., sometimes Durham, NC iTrader: (0)	I have the same problem... and also have V710.... This sucks
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11-01-2005, 07:07 PM	#5
packetninja New Member 0 Rep 19 Posts Drives: 06 330i silver/blk Join Date: Aug 2005 Location: Virginia Beach iTrader: (0)	ok so i'm not the only one..i had my software updated on my car 2 and now my razr won't even connect to the car...i have another appt. because now the bmw assist does not get the information from my car anymore. So they have to figure out what's up with that.. i would suggest you guys push the sos button and see if the can get your data from your car..might be some issues with the new software
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11-01-2005, 07:55 PM	#8
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	I'm not sure puck. Unfortunately, I am one the punished owners that cannot set the phone priority. I tested with my wife's phone turned off and it still didn't see my phone. I'm going to test the SOS button tomorrow and make sure that BMWAssist can see all the data. I wonder if these two things are related... they are both telematics, right? __________________ I think it is bad luck to be superstitious
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11-02-2005, 01:23 PM	#11
puck724 COLTS 4 LIFE!!! 99 Rep 1,746 Posts Drives: 2006 330i Join Date: Aug 2005 Location: california iTrader: (1) Garage List 2006 330i [0.00]	it was just with assist. __________________ 2006 330i --sapphire black--black leather --alumminum trim --premium package --cold weather package --park distace control --automatic transmission --navigation with iDrive
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11-02-2005, 02:54 PM	#12
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	I'm going to take a drive later and test the Assist. I don't want to assume that it's working. __________________ I think it is bad luck to be superstitious
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11-03-2005, 09:35 AM	#13
BZTR Second Lieutenant 26 Rep 232 Posts Drives: 2021 X5, M4 Join Date: Aug 2005 Location: Boston iTrader: (8)	I got the same issue with Assist after software update, but bluetooth is working fine. Could somebody provide more information about what dealer did in order to fix this issue (if they did )
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11-03-2005, 12:33 PM	#15
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	I tested my Assist and it's okay. But my bluetooth is hosed. How are they supposed to fix that? How will they test it? I'm not leaving them my phone! __________________ I think it is bad luck to be superstitious
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