PUMA case - steering pop/bind

Sniz · 09-26-2007, 02:36 PM

I posted this in the wrong section before so starting a new thread here for posterities sake. Also to help people find the info easier in the future.

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Have my car in for the 2nd time at the dealership for a strange steering pop/bind when turning left. Its a very disturbing problem to me. It feels like the steering rack or some other component is binding. Once it binds it takes a good amount of force to get past it and continue the turn. This is annoying at slow speeds, but at highway speeds its downright dangerous. Imagine changing lanes at 80mph and all of a sudden the steering is frozen only to pop and release.

Not cool!

Talked to my SA, he told me they started a PUMA case on the issue and it will take a few days to correct.

I'll keep you all updated.

Anyone else have a dealership address this issue yet?

Sniz · 09-26-2007, 02:37 PM

Ok my car is fixed. Here are the details.

Car was in twice, first time they could not replicate the problem....i.e. they did not drive it long enough as it occurred often.

2nd time in my SA drove it himself as well as the tech, they both felt the pop/bind in the steering and agreed it was not good. They said BMWNA told them not to give the car back to me until it was fixed. I guess worried about a lawsuit if I crashed as a result.

They ended up replacing the steering rack and steering gear?? which seems to have fixed the problem 100%.

Here is my service receipt for future reference of the issue. see close up below

dmichael · 09-26-2007, 03:01 PM

you see the first part listed?

RMFD STRNG GEAR

RMFD stands for remanufactured.

I can see if the car has 40k, 50k miles, but less than 10-15k, it's questionable.

Sniz · 09-26-2007, 03:41 PM

yeah I dont know what to do about that. They have the right to use re manufactured parts I was told once.

Quote:

Originally Posted by dmichael

you see the first part listed?

RMFD STRNG GEAR

RMFD stands for remanufactured.

I can see if the car has 40k, 50k miles, but less than 10-15k, it's questionable.

09-26-2007, 02:36 PM	#1
Sniz Lieutenant General 659 Rep 10,587 Posts Drives: e92 335 - gone // e36 M3 turbo Join Date: Mar 2007 Location: Ellicott City, MD iTrader: (1)	PUMA case - steering pop/bind - steering rack I posted this in the wrong section before so starting a new thread here for posterities sake. Also to help people find the info easier in the future. ------------------------------------------------------------------------------------------------ Have my car in for the 2nd time at the dealership for a strange steering pop/bind when turning left. Its a very disturbing problem to me. It feels like the steering rack or some other component is binding. Once it binds it takes a good amount of force to get past it and continue the turn. This is annoying at slow speeds, but at highway speeds its downright dangerous. Imagine changing lanes at 80mph and all of a sudden the steering is frozen only to pop and release. Not cool! Talked to my SA, he told me they started a PUMA case on the issue and it will take a few days to correct. I'll keep you all updated. Anyone else have a dealership address this issue yet? __________________
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09-26-2007, 02:37 PM	#2
Sniz Lieutenant General 659 Rep 10,587 Posts Drives: e92 335 - gone // e36 M3 turbo Join Date: Mar 2007 Location: Ellicott City, MD iTrader: (1)	Ok my car is fixed. Here are the details. Car was in twice, first time they could not replicate the problem....i.e. they did not drive it long enough as it occurred often. 2nd time in my SA drove it himself as well as the tech, they both felt the pop/bind in the steering and agreed it was not good. They said BMWNA told them not to give the car back to me until it was fixed. I guess worried about a lawsuit if I crashed as a result. They ended up replacing the steering rack and steering gear?? which seems to have fixed the problem 100%. Here is my service receipt for future reference of the issue. see close up below __________________
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09-26-2007, 03:01 PM	#3
dmichael Lieutenant 25 Rep 452 Posts Drives: 2011 GTI Join Date: Jun 2007 Location: Massachusetts iTrader: (1)	you see the first part listed? RMFD STRNG GEAR RMFD stands for remanufactured. I can see if the car has 40k, 50k miles, but less than 10-15k, it's questionable. __________________ 2008 E90 328i - Sparkling Graphite/Terra/Dark Burl, 6MT, Sport, Premuim, Fold-down seats, iPod/USB(6FL). M-Sport Steering Wheel, ZHP M-Sport Shift knob, Euro fog lights. Euro Split Armrest
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