E90Post
 


Coby Wheel
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - NY / NJ / CT / PA > Best BMW Service Dept Long Island



Reply
 
Thread Tools Search this Thread
      03-24-2014, 01:29 PM   #1
sirantsE90
Colonel
sirantsE90's Avatar
149
Rep
2,120
Posts

Drives: N51 E90
Join Date: Oct 2008
Location: Lake Grove

iTrader: (18)

Garage List
2008 328i  [0.00]
Best BMW Service Dept Long Island

Im sure there are a few post but a quick search did not find it. I just moved to East Northport and the girlfriends E82 is still under maintenance/warranty. Which would you go to near the border of Nassau and Suffolk? I went to haberstad years ago and thy were idiots so any other advice for the area would be much appreciated.

I have a list of shit I need them to replace on her car so a contact would also help.

Thanks guys
__________________
BMW CCA # 473001
Appreciate 0
      03-24-2014, 03:39 PM   #2
slider86
Lieutenant
31
Rep
442
Posts

Drives: 2013 E92 ZCP 6MT, 2021 M2C 6MT
Join Date: May 2011
Location: NYC

iTrader: (3)

Dennis Deljanin at Rallye, Chris at Smithtown
Appreciate 0
      03-24-2014, 04:10 PM   #3
sirantsE90
Colonel
sirantsE90's Avatar
149
Rep
2,120
Posts

Drives: N51 E90
Join Date: Oct 2008
Location: Lake Grove

iTrader: (18)

Garage List
2008 328i  [0.00]
Quote:
Originally Posted by slider86 View Post
Dennis Deljanin at Rallye, Chris at Smithtown
Great thanks. Which one would you go to over the other?
__________________
BMW CCA # 473001
Appreciate 0
      03-25-2014, 09:21 AM   #4
evoix
Major
441
Rep
1,347
Posts

Drives: X3m Evo IX Evo X
Join Date: Jan 2014
Location: NY

iTrader: (0)

Smith town is awesome as long as you have a warranty. If you don't they will rape you!!!! And they sometimes try to say things are not covered under warranty. Only good thing about them is they give cool loaners out lol
Appreciate 0
      03-25-2014, 09:26 AM   #5
slider86
Lieutenant
31
Rep
442
Posts

Drives: 2013 E92 ZCP 6MT, 2021 M2C 6MT
Join Date: May 2011
Location: NYC

iTrader: (3)

Quote:
Originally Posted by sirantsE90 View Post
Great thanks. Which one would you go to over the other?
I've never been to Smithtown myself, since I'm closer to Rallye. But Dennis @ Rallye will take good care of you. Also, I've never bought a car from them, and they still gave me a loaner outside my factory warranty period.
Appreciate 0
      03-25-2014, 09:58 AM   #6
E92TTCoupe
Major
United_States
146
Rep
1,493
Posts

Drives: x335i/x550i/x640i/x540i/c750i
Join Date: Oct 2012
Location: New York

iTrader: (7)

Quote:
Originally Posted by slider86 View Post
I've never been to Smithtown myself, since I'm closer to Rallye. But Dennis @ Rallye will take good care of you. Also, I've never bought a car from them, and they still gave me a loaner outside my factory warranty period.


1+
Appreciate 0
      03-25-2014, 10:01 AM   #7
madeinhongkong
Brigadier General
Hong Kong
301
Rep
4,126
Posts

Drives: e90 M3
Join Date: Nov 2010
Location: NYC

iTrader: (26)

Make sure you don't just tip the SA, all he does is give you a loaner. Tip the mechanic also. If anything give the mechanic more money he's the one doing all the work to your car.
Appreciate 0
      03-25-2014, 10:13 AM   #8
Mike.
Mike: Everyone's Pal
Mike.'s Avatar
No_Country
2044
Rep
2,972
Posts

Drives: F80 M3
Join Date: May 2013
Location: Eastern Long Island

iTrader: (5)

Garage List
2013 BMW 335xi  [10.00]
Rallye.
__________________

Alpine MSS Stage 2+ E30 tune|MST Intakes|VRSF Single Mid Pipe|Agency Power Intercooler|VTT Full solution crank hub fix
Appreciate 0
      03-25-2014, 11:19 AM   #9
redline2001
Captain
66
Rep
675
Posts

Drives: AW 328i
Join Date: Oct 2010
Location: LI, NY

iTrader: (0)

Quote:
Originally Posted by made_in_hongkong View Post
Make sure you don't just tip the SA, all he does is give you a loaner. Tip the mechanic also. If anything give the mechanic more money he's the one doing all the work to your car.
Tip the SA, tip the mechanic, on top of paying top dollar for the service??? GTFOH...The SA and the mechanic get paid a salary by BMW why the hell would I tip them. I tip my waiter and it stops at that. Incredible!!!
Appreciate 0
      03-25-2014, 12:57 PM   #10
sirantsE90
Colonel
sirantsE90's Avatar
149
Rep
2,120
Posts

Drives: N51 E90
Join Date: Oct 2008
Location: Lake Grove

iTrader: (18)

Garage List
2008 328i  [0.00]
Cool looks like ill give Dennis at Rallye a call. The car has maint and warranty so were good.

Thanks guys
__________________
BMW CCA # 473001
Appreciate 0
      03-25-2014, 12:57 PM   #11
evoix
Major
441
Rep
1,347
Posts

Drives: X3m Evo IX Evo X
Join Date: Jan 2014
Location: NY

iTrader: (0)

Quote:
Originally Posted by redline2001 View Post
Tip the SA, tip the mechanic, on top of paying top dollar for the service??? GTFOH...The SA and the mechanic get paid a salary by BMW why the hell would I tip them. I tip my waiter and it stops at that. Incredible!!!


Sad to say if you want your car done right, you gotta tip them. Especially if you have aftermarket parts. They will look past some things and help you out. They will try harder to help you out.

THese people are left alone with your car. They can screw you in so many more ways than you can think of lol
Appreciate 0
      03-25-2014, 08:30 PM   #12
LI_Goalie
Private First Class
7
Rep
110
Posts

Drives: 2009 335xi E92 6MT
Join Date: Dec 2013
Location: Long Island, NY

iTrader: (0)

I had a good experience at Smithtown when it came to getting my injectors replaced under warranty and my turbos replaced under warrant (wastegate rattle). However, during that same visit they would not fix my adaptive headlight under warranty and did not give me a good reason why it wasn't covered (they said there was a possible short in the headlight or the controller which caused my adaptive headlight failure code to pop up once every month or so).

My second visit to Smithtown was to replace just one tire after I got a flat. The SA that did my intake was a little older and he was a dick. He treated me like shit from the beginning, almost as if he assumed I was a cheap person because I was young and wasn't dressed up too nice. When they said it was $320 for a new tire I laughed and said I would just get one online since I can get run flats for $150 online. He said "BMW parts are expensive, whatever it is you're buying doesn't belong on a BMW."

Hurr durr. Fuck off dick.
Appreciate 0
      03-26-2014, 06:35 AM   #13
sirantsE90
Colonel
sirantsE90's Avatar
149
Rep
2,120
Posts

Drives: N51 E90
Join Date: Oct 2008
Location: Lake Grove

iTrader: (18)

Garage List
2008 328i  [0.00]
I will call Rallye today and see how they treat me on the phone. I know what needs fixing on her car because its an n52 and I do all the work on my n51. Just comes down to if they trust that I know what I'm talking about. Who was the SA that you got the first time at Smithtown?

Thanks guys
__________________
BMW CCA # 473001
Appreciate 0
      03-26-2014, 08:31 AM   #14
LI_Goalie
Private First Class
7
Rep
110
Posts

Drives: 2009 335xi E92 6MT
Join Date: Dec 2013
Location: Long Island, NY

iTrader: (0)

I forget. He was younger, early 30s. He had short hair and glasses. Kinda looked like Edward Snowden
Appreciate 0
      03-26-2014, 09:06 AM   #15
jseide36
Private
18
Rep
96
Posts

Drives: 335i M-Sport
Join Date: Oct 2013
Location: Long Island

iTrader: (3)

BMW of Bayside replaced my clutch, flywheel and whole assembly for FREE under warranty.. Kevin Park S.A.
Appreciate 0
      03-26-2014, 04:42 PM   #16
redline2001
Captain
66
Rep
675
Posts

Drives: AW 328i
Join Date: Oct 2010
Location: LI, NY

iTrader: (0)

Quote:
Originally Posted by sirantsE90 View Post
I will call Rallye today and see how they treat me on the phone. I know what needs fixing on her car because its an n52 and I do all the work on my n51. Just comes down to if they trust that I know what I'm talking about. Who was the SA that you got the first time at Smithtown?

Thanks guys
How did you make out with Rallye? A few days ago they told me that their not taking on any new customers at the moment cause their so busy.
Appreciate 0
      03-28-2014, 08:30 AM   #17
lenn
New Member
0
Rep
7
Posts

Drives: 535xiT
Join Date: Dec 2012
Location: long island, NY

iTrader: (0)

I'll second vote for Dennis at Rallye.
He paid close attention to detail and noted some mods as I pulled into the service bay for warranty work. He provided a loaner car despite the phone rep being "100% sure all loaners are gone for the day". They didn't give me any problems with the mods and replaced several other parts (valve cover gasket, 1 coil) because I was about to come off warranty.

Rallye will get my business for both service and purchases in the future. The only negative thing I could say about them is that their parts are marked up more than most other dealers.
Appreciate 0
      03-28-2014, 08:36 AM   #18
Chefjason
New Member
United_States
1
Rep
13
Posts

Drives: 2011 335i m sport
Join Date: Jan 2013
Location: Queens NY

iTrader: (1)

Quote:
Originally Posted by jseide36
BMW of Bayside replaced my clutch, flywheel and whole assembly for FREE under warranty.. Kevin Park S.A.
they are actually called the BMW of shitside
Appreciate 0
      03-28-2014, 12:46 PM   #19
sirantsE90
Colonel
sirantsE90's Avatar
149
Rep
2,120
Posts

Drives: N51 E90
Join Date: Oct 2008
Location: Lake Grove

iTrader: (18)

Garage List
2008 328i  [0.00]
Quote:
Originally Posted by redline2001 View Post
How did you make out with Rallye? A few days ago they told me that their not taking on any new customers at the moment cause their so busy.
Sorry guys been swamped at work but yes they are not taking any new clients and Dennis is no longer there so I spoke to Simon and he said he would call as soon as they lifted that halt on new business. I was going to try and call smitthown today. I let you know what they say.
__________________
BMW CCA # 473001
Appreciate 0
      03-28-2014, 02:40 PM   #20
Cure12
Second Lieutenant
Cure12's Avatar
Trinidad_and_tobago
29
Rep
236
Posts

Drives: 2011 335
Join Date: Apr 2012
Location: New York

iTrader: (3)

Im due for service and i usally went to Dennis or Matt...can anyone recommed another SA that won't pick at my mods...thanks
__________________
///Mods: ER CP, Helix FMIC, Dinan FFE, BMS N55 Intake, VRSF Catless DP, proTUNED...///
Appreciate 0
      03-29-2014, 04:04 PM   #21
Alpine Saloon
Private
Alpine Saloon's Avatar
6
Rep
55
Posts

Drives: '09 e90 335i
Join Date: Mar 2014
Location: Long Island, NY

iTrader: (1)

Local! I'm in Huntington, maybe I'll see you around. I just got my e90 a few weeks ago, I used habberstad's service recently and I was pleased. The kids who direct the cars in weren't the friendliest but the service writers seemed cool.
Appreciate 0
      03-30-2014, 01:22 AM   #22
335xiRT1
Captain
47
Rep
693
Posts

Drives: 2007 335i
Join Date: Oct 2008
Location: long island

iTrader: (14)

Haberstad warrantied both my o2 sensors on my n55 and competition wouldn't cover them.
Appreciate 0
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 02:40 AM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST