Ordered a new X5 xDrive40i(Week 44 Build)

akunamitat · 11-07-2023, 02:33 PM

Quote:

Originally Posted by TurtleBoy

In the link for the online manuals that I posted above.

I believe I have an app with my owners manual. 😝

TurtleBoy · 11-07-2023, 02:45 PM

Quote:

Originally Posted by akunamitat

I believe I have an app with my owners manual. 😝

Yes, if you are using an app it should be there. Not sure it will be tailored to your vehicle or not unless your CA has already processed the ESA.

akunamitat · 11-07-2023, 02:58 PM

Quote:

Originally Posted by TurtleBoy

Yes, if you are using an app it should be there. Not sure it will be tailored to your vehicle or not unless your CA has already processed the ESA.

I’m so sorry but what’s a CA & ESA ?

TurtleBoy · 11-07-2023, 03:19 PM

Quote:

Originally Posted by akunamitat

I’m so sorry but what’s a CA & ESA ?

CA is your client advisor (salesperson) and ESA is the Electronic Subscriber's Agreement that needs to be processed to associate the vehicle with your account and allow you to perform remote services.

akunamitat · 11-07-2023, 06:40 PM

Quote:

Originally Posted by TurtleBoy

CA is your client advisor (salesperson) and ESA is the Electronic Subscriber's Agreement that needs to be processed to associate the vehicle with your account and allow you to perform remote services.

Okay. Here they are called salespeople lol
Appreciate it!

TurtleBoy · 11-07-2023, 07:27 PM

Quote:

Originally Posted by akunamitat

Okay. Here they are called salespeople lol
Appreciate it!

My guess is they are not called that if BMWNA personnel are around since they say they should be called Client Advisors. It adds to the customer experience.

akunamitat · 11-08-2023, 07:13 AM

Quote:

Originally Posted by TurtleBoy

My guess is they are not called that if BMWNA personnel are around since they say they should be called Client Advisors. It adds to the customer experience.

Ha. First time bmw owner so I’ll see what he calls himself. Being in the automotive business for 26 years I never heard that term. But I like it !

akunamitat · 11-08-2023, 07:16 AM

Quote:

Originally Posted by TurtleBoy

My guess is they are not called that if BMWNA personnel are around since they say they should be called Client Advisors. It adds to the customer experience.

You are right ! I just looked at the title in his email !